Role Description Texas Sports Academy is seeking a Parent Inquiry Specialist to serve as the primary point of contact for prospective families inquiring about our schools and program. This individual will respond to inbound parent inquiries, conduct informational conversations, and assess fit before transitioning qualified families to the sales team for enrollment. The Parent Inquiry Specialist works in close partnership with the sales team, providing the front-line support that allows sales representatives to focus on closing qualified opportunities. The role is responsible for delivering a consistent, informative, and professional experience to every parent who engages with Texas Sports Academy. - Inbound Inquiry Response: Respond to inbound parent inquiries received by phone, email, and text message in a timely and professional manner during established business hours. - Discovery Conversations: Conduct 15 to 30 minute discovery conversations with prospective families to gather relevant information regarding the student, athletic involvement, grade level, and educational objectives. - Program Information: Provide accurate information about the Texas Sports Academy program, including the academic model, athletic schedule, coaching staff, tuition structure, and TEFA funding eligibility. - Lead Qualification and Hand-Off: Qualify prospective families based on established criteria and transition qualified leads to the sales team with complete documentation. - Follow-Up Outreach: Conduct follow-up outreach to prospective families who have not responded to previous communications. - Reporting and Insights: Provide regular reporting to leadership on recurring parent questions, common objections, and engagement trends to support ongoing improvements to messaging, content, and program development. Qualifications - Minimum of one year of professional experience in a customer-facing role such as admissions, customer success, sales development, recruitment, or educational administration. - Demonstrated ability to communicate effectively by phone, email, and text message with a diverse range of stakeholders. - Proficiency in customer relationship management (CRM) software and standard office productivity tools. - Strong organizational skills and attention to detail, particularly with respect to data entry and documentation. - Ability to manage multiple concurrent conversations and prioritize inquiries based on urgency and qualification status. - Must be comfortable using AI tools (e.g., ChatGPT, Claude, Perplexity) as a core part of daily workflow, including drafting parent communications, personalizing outreach, summarizing family interactions, analyzing engagement and retention data, and automating repetitive follow-ups. - Personal experience as an athlete, coach, or in a sports-related role, with a genuine understanding of the youth athletics landscape and the families it serves. Requirements - Previous experience as a Sales Development Representative (SDR), Business Development Representative (BDR), or admissions counselor working in support of a sales or enrollment team. - Maintain accurate and detailed records of all parent interactions within Hubspot. - Bilingual proficiency in English and Spanish.

• Lead the day-to-day operational functions of the organization • Ensure seamless, efficient, and compliant service delivery across all aspects of the Pharmacy Benefit Administration (PBA) business • Drive operational excellence that will drive the ability to scale operations optimize workflows and support growth and innovation • Align operations with SS&C Health’s strategy and ensure outstanding performance for clients, members, and stakeholders • Report into SS&C Health’s General Manager and be a key contributor to the leadership team • Provide leadership over the PBA operations including claims adjudication, call centers, mail/specialty pharmacy services, benefit design implementation, eligibility enrollment and formulary operations.

Role Description The Norwegian Refugee Council (NRC) is a global humanitarian organization helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organization recognized for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC’s work. We expect all employees to: - treat everyone with respect and dignity - contribute to building a safe environment for all - never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) - always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH Company Description The Norwegian Refugee Council is an independent humanitarian organisation helping people forced to flee. We work in crises in 40 countries, where we help save lives, rebuild futures and promote the rights of people who are displaced. We deliver high-quality aid where needs are greatest, in both new and protracted crises. In Palestine, NRC provides humanitarian assistance and promotes respect for international law in one of the longest-running displacement crises in modern history. In the West Bank, including East Jerusalem, and Gaza, NRC’s work includes emergency preparedness and response, education, ICLA, protection, shelter, and WASH.

• Own the design, integration, and continuous improvement of XPRIZE’s operating model across IT, HR, Finance, and Legal • Ensure systems, policies, and processes scale effectively as XPRIZE grows in size, complexity, and global reach • Establish clear decision rights, accountability, and performance expectations across operational functions • Ensure clear and efficient cross functional alignment across the organization • Translate strategy into executable operating plans, metrics, and rhythms • Provide executive oversight of financial strategy, planning, and performance • Partner with Finance leadership on budgeting, forecasting, cash‑flow management, and long‑range financial modeling • Ensure strong internal controls, audit readiness, and compliance with nonprofit and regulatory requirements • Oversee the People & Culture function to ensure XPRIZE attracts, develops, and retains world‑class talent • Ensure compliance with employment laws and best practices across jurisdictions • Oversee legal and business affairs, including contracts, leases, intellectual property considerations, and regulatory compliance • Oversee enterprise IT strategy, infrastructure, cybersecurity, and data governance • Partner with the CEO and executive team to shape and operationalize XPRIZE’s strategic priorities • Lead, coach, and develop senior operational leaders