Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
AVP Client Services – Workers Compensation, Liability
Location
United States
Posted
26 days ago
Salary
0
Seniority
Lead
Job Description
AVP Client Services – Workers Compensation, Liability
Sedgwick
• Provides stewardship reporting to clients; identifying and educating clients on issues and trends impacting programs. • Conducts pre-renewal visits reviewing client loss experience and general company performance. • Reviews and identifies areas of potential dissatisfaction prior to renewal meetings. • Performs client renewal, contract revision, and Client Service Instruction preparation for complex programs. • Facilitates the reduction of process barriers, technology constraints, or resource constraints by directing and influencing the activities of other internal departments such as information technology, operations and business development. • Coordinates client invoicing, audits and accounts receivable follow up for assigned clients. • Resolves all major customer service issues. • Supports client relationships; builds executive relationships; supports internal relationships. • Supports business development.
Job Requirements
- Ten (10) years of related experience or equivalent combination of education and experience required to include three (3) years of Account Executive on national accounts experience and five (5) years of claims/supervisory experience.
- In-depth understanding of workers compensation and liability.
Benefits
- Flexible work schedule.
- Referral incentive program.
- Career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
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