• Own the quality of mobile app (iOS/Android), backend services, and internal back-office tools releases. • Test new features with complex crypto and fintech logic, including high-stakes flows (transactions, swaps, asset custody, KYC). • Drive QA-developer collaboration on automated testing: write detailed test cases, review and accept actual coverage, and incorporate the resulting test suite into daily QA work. • Establish and own QA standards and metrics, including test case templates, checklists, bug-reporting standards, defect rate, escape rate, CFR/LT, and build reporting for stakeholders. • Lead production stability efforts: monitor logs and metrics (Sentry, Firebase, Grafana), drive incident response, run post-mortems, and surface root causes. • Mentor the Middle QA engineer and contribute to raising QA maturity across the team. • Shape QA strategy and influence product quality with the Team Lead, developers, product managers, and designers.

Title: Quality Assurance Specialist - Evernorth - Remote Location: Remote, USA ID: 26005267 Job Description: The Quality Assurance (QA) Specialist is responsible for ensuring that all pharmacy operations, processes, and products consistently meet established quality standards, regulatory requirements, and patient safety protocols. This role involves developing, implementing, and monitoring quality control measures, conducting audits, investigating deviations, and collaborating with various departments to drive continuous improvement initiatives. The QA Specialist plays a critical role in maintaining the integrity and reliability of pharmaceutical care delivery. Key Responsibilities: - Quality System Support: Assist in the development, implementation, and maintenance of the Quality Management System (QMS) for pharmacy services. This includes contributing to the creation and revision of Standard Operating Procedures (SOPs), policies, and guidelines. - Auditing and Compliance: - Conduct routine and targeted internal audits of pharmacy processes, documentation, and product quality (e.g., reporting, dispensing, inventory management) to ensure adherence to internal policies, best practices, and regulatory requirements (e.g., USP <797>/<800>, Joint Commission, ACHC, CMS, state Board of Pharmacy, HIPAA). - Identify areas of non-compliance or potential risk and report findings to management. - Assist in preparing for and participating in external regulatory inspections and audits. - Data Collection & Analysis: Collect, analyze, and trend quality data (e.g., error rates, audit findings, complaint data) to identify patterns, evaluate performance, and inform continuous improvement efforts. Prepare regular quality reports for management review. - Training & Education: Assist in developing and delivering training programs to pharmacy staff on quality standards, new procedures, and regulatory updates to promote a culture of quality and compliance. - Documentation & Record Keeping: Ensure all quality-related documentation is accurate, complete, current, and properly maintained in accordance with retention policies. - Process Improvement: - Proactively identify opportunities for process optimization and efficiency enhancements that maintain or improve quality. - Collaborate with pharmacy staff and leadership to implement continuous improvement projects. Requirements: - High school Diploma or equivalent. - 2+ years of home infusion experience preferred. - 3+ years of experience in a quality assurance, quality control, or highly regulated environment, preferably within a pharmacy, healthcare, or pharmaceutical manufacturing setting. - Capable of managing multiple priorities. Knowledge & Skills: - Strong understanding of quality assurance principles, methodologies, and tools. - Familiarity with relevant regulatory requirements (e.g., USP <797>/<800>, Joint Commission, CMS, HIPAA, state Board of Pharmacy) is highly desirable. - Excellent analytical and problem-solving skills, with a keen eye for detail. - Proficient in data collection, analysis, and reporting. - Preferred - Advanced proficiency in Microsoft 365 and the Power Platform: - SharePoint: Ability to architect and deploy new SharePoint sites, manage complex permissions, and optimize document libraries for team collaboration. - Power BI: Skilled in developing, publishing, and maintaining interactive dashboards and data visualizations to drive business insights. - Power Automate: Proven ability to design, build, and troubleshoot end-to-end automated workflows to streamline manual processes. - Strong written and verbal communication skills, including the ability to write clear and concise reports and procedures. - Ability to work independently and collaboratively in a team environment. - Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Strong organizational skills and the ability to manage multiple tasks effectively. As part of Evernorth Health Services, this role supports CarepathRx within our Pharmacy and Care Delivery organization. Our team focuses on specialty pharmacy and infusion services in partnership with hospitals and health systems. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 68,700 - 114,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you&rsquo;ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you&rsquo;ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

• The Business Analyst Quality Assurance provides engagement support across a wide range of activities. • Working with engagement leadership, this individual can expect to provide support in some, or all of the following areas: Customer Contact Center Support engagements internal / external compliance requirements. • Maintain project controls processes and best practices. • Support onboarding / offboarding efforts, and other resource management related activities. • Creates, manages, and tracks all operational support metrics supporting Service Level Agreements (SLA’s), Quality Assurance, Workforce Management, and Training functions. • Support project managers and provide coordination for strategic initiatives. • Coordinate meetings including notifications, agendas, minutes, and follow-up correspondence. • Assist in tracking risks, issues, change requests, and the creation/maintenance of project status reports. • Monitor and track agent performance and productivity. • Support the intraday monitoring, forecasting and management of all org workflows to ensure service level goals are achieved. • Develop and maintain interactive Power BI reports and dashboards to deliver accurate and timely insights. • Use historical data and trends to forecast future workload and staffing needs. Consider factors like seasonal variations and historical performance. • Conduct Process Analysis and Improvement Activities such as: Conduct gap analysis between current state and desired future state; Develop process maps, workflows, and standard operating procedures; etc. • Engage in Stakeholder Management Activities such as: Collaborate with business users, project managers, developers, and other key stakeholders, etc. • Conduct Data Analysis & Reporting Activities such as: Create reports, dashboards, and visualizations to support decision-making. • Facilitate consensus-building on strategic issues and develop alternative solutions to complex challenges.

Title: QA Lead Test Manager - Strong Banking Financial domain experience Location: Newark United States - LocationNewark / United States - Job categoryTechnology & Engineering - Work modelWork from Home Job Description: About the role As a QA Lead / Test Manager - Strong Banking & Financial domain experience, you will make an impact by owning end‑to‑end quality assurance for complex, data‑intensive financial platforms within Commercial Real Estate Asset Management. You will be a trusted quality partner to business stakeholders and play a critical role in ensuring financial accuracy, regulatory confidence, and release readiness across PGIM Real Estate's Asset Central program. You will work closely with Business Product Managers, cross‑functional Agile teams, and engineering leaders across multiple PODs and workstreams. In this role, you will: - Own and govern the end‑to‑end QA strategy, test planning, execution, and release readiness across multiple Agile PODs and workstreams. - Partner directly with Business Product Managers as a quality advisor-aligning testing priorities to business outcomes, investor impact, and financial risk. - Lead financial data validation for Commercial Real Estate platforms, including validation of LTV, DSCR, NOI, NAV/GAV, fund and deal allocation logic, and portfolio analytics accuracy. - Drive risk‑based testing for high‑impact business flows, ensuring financial accuracy, audit trail completeness, regulatory controls, and entitlement governance. - Lead API and integration testing across Asset Central and connected systems using REST APIs, Postman, and SoapUI; ensure end‑to‑end data integrity across platforms. Work model: Remote We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States, with preference for candidates located in or near Newark, NJ or Dallas, TX to support stakeholder alignment and periodic in person collaboration. Regardless of your working arrangement, we are here to support a healthy work life balance through our wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations. What you need to have to be considered - 12+ years of QA experience, including 3+ years as a QA Lead or Test Manager, providing project‑level quality governance in a Financial Services environment. - Strong Financial Services domain expertise with hands‑on experience in Banking, Asset Management, or Commercial Real Estate (CRE)-including validation of financial calculations such as LTV, DSCR, NOI, NAV/GAV, and fund allocations. - Proven experience validating complex financial data flows, including source‑to‑target reconciliation, calculation accuracy, and data lineage across integrated systems. - Strong SQL skills (mandatory) for data validation, reconciliation, and investigative testing. - Hands‑on API and web services testing experience using Postman, SoapUI, and REST APIs. These will help you stand out - Experience leading QA within SAFe / Agile multi‑POD environments, including PI Planning, dependency management, and ART‑level quality ownership. - Ability to communicate quality risks in business‑impact terms to executive stakeholders, product owners, and client leadership. - Exposure to Gen AI / Agentic AI-driven QA, including AI‑assisted test generation or automation (e.g., Claude Code, Copilot Studio). - Proficiency with JIRA, GitHub, and CI/CD pipelines, integrating automated tests into Agile delivery workflows. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out and bring new value to this role. The annual salary for this position is between $71,100 - $112,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. - Please note, this role is not able to offer visa transfer or sponsorship now or in the future*