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Adobe

Changing the world through digital experiences.

Customer Success Account Manager – APAC/EMEA

Account ManagerSalesFull TimeRemoteSeniorTeam 10,001+Since 1982H1B SponsorCompany SiteLinkedIn

Location

India

Posted

30 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglishCloud

Job Description

Customer Success Account Manager – APAC/EMEA

Adobe

• Build an in-depth comprehension of Adobe's Creativity & Productivity product range and foster conversations centered on delivering value to customers. • Build value-based relationships with new and existing North American SMB customers. • Drive Up-sell & Cross-sell by identifying accounts with the highest propensity to buy and contacting them via phone and email. • Complete Marketing Qualified Leads (MQLs) with a defined SLA to improve revenue. • Research customer contracts and purchasing history to identify expansion opportunities. • Manage the opportunity pipeline, providing accurate and timely updates to management. • Collaborate with Solution Specialists to improve the footprint of Adobe Solution streams. • Engage with supporting functional teams to resolve issues related to Creative Cloud Subscriptions.

Job Requirements

  • 3+ years of experience in a similar role, with experience in selling SAAS solutions preferred.
  • Excellent communication skills, both oral and written.
  • Flair for technology and the ability to lead value-based customer conversations.
  • Demonstrated quick learning ability and strong attention to detail.
  • Strong organizational, follow-through, and documentation skills.
  • International sales experience

Benefits

  • Comprehensive benefits programs
  • Health insurance
  • Flexible working hours

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