About Us TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care. We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference! About the Position Join our team as a QA Engineer, where your main mission will be to write automated tests for our API and UI layers. You'll wield tools like Selenium to hunt down bugs and ensure our software is flawless. As a senior, you'll also mentor and guide team members, sharing your expertise in automation and testing best practices. If you're a detail-oriented techie who loves a good challenge, this role is your playground. What You'll Do - Working with the existing QA and development team members, deliver a comprehensive test strategy for an industry leading SaaS application - Ensure that test plans are consistent with test activities across a diverse and distribute set of development teams - Collaborate with the Product and Development teams to create user stories, define acceptance criteria, and build test plans - Maintain existing tests and write manual and automated tests while features are being developed - Test and validate software to ensure that it satisfies requirements and is free from defects - Analyze the root cause for testing failures and open appropriate tickets with sufficient findings - Integrate test automation into the CI/CD pipeline and increase the organization's speed to market - Manually test application components where automation is not a good fit - Make recommendations on how our current testing processes can be improved - Mentor team members in testing strategies and automation design patterns What We're Looking For - 8 or more years experience in an Agile, highly collaborative, team-based environment - 5 or more years experience developing API and UI test automation projects - BS and/or MS in a technical discipline (Computer Science or Software Engineering preferred) - Expertise with OOP concepts and design patterns - Strong understanding of web and browser technologies - Strong understanding of software development languages such as C#, Java, JavaScript - Strong understanding of test automation frameworks such as Selenium, Cucumber What We Offer - Competitive salary - $95,000-$125,000 - Employer sponsored health, dental, vision, life, and disability insurance - Retirement plan with company contribution - Annual company profit sharing - Personal development/training budget - Open, collaborative work environment - Extensive 2-week onboarding plan - Comprehensive mentorship program Equal Opportunity Employer Statement & Applicant Rights TherapyNotes LLC is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to providing a workplace free of discrimination and harassment.For more information about your rights under federal employment laws, please review the following: - Know Your Rights: Workplace Discrimination is Illegal - Family and Medical Leave Act (FMLA): Employee Rights Under FMLA If you require a reasonable accommodation during the application process, please contact humanresources@therapynotes.com. #LI-Remote #LI-AC1 1/2/2026

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Quality Assurance Engineer, you'll help the development team by verifying new features, feature upgrades, and bug fixes to ensure quality and identify program defects. You will: - Manually test across web, iOS, and Android platforms - Identify and document test cases - Run functional, regression and acceptance tests - Write and regress bugs - Find minimal reproduction steps - Help develop and implement testing strategy and test plans for our product suite - Interact with and effectively communicate with developers Qualifications - 1 to 2 years of experience manual testing products in a web or mobile environment - Experience with bug tracking systems such as JIRA/Bugzilla/Mantis - Experience with test management tools such as TestRail/Quality Center/Zephyr - Self-motivated and have the interest and ability to thrive in a small company environment - Skilled problem solvers who want to gain knowledge and develop new skills - Eligible to work in the US without sponsorship - Able to work during the core hours of 9:30 AM - 4:30 PM PST Requirements - Prior experience working with accessibility tools is a plus, but not a requirement - Prior experience working in an agile development team is a plus, but not a requirement - Prior experience with continuous build software such as Jenkins is a plus, but not a requirement - Prior experience programming or writing scripts in languages such as Python/Shell/JavaScript is a plus, but not a requirement Benefits - A competitive hourly salary, with paid overtime if and when it's needed - Medical, dental, and vision benefits for you and your family members - Four weeks of annual paid time off - Hybrid or remote work (our office is open in downtown San Francisco, but many employees are working from home or remotely) - A balanced approach to work where work is a part of life but not all of life - Opportunities to grow your skills and take on new challenges

• Automation Strategy: Lead the evolution of our testing strategy, shifting the balance from 80% manual to a highly automated, DevOps-integrated workflow. You will ensure our frameworks are scalable and resilient. • Technical Leadership: Act as the technical authority for QA, diving deep into Go and Kubernetes to unblock complex problems. • AI Augmentation: Champion the integration of AI-driven testing tools and LLMs to accelerate test case generation, automate root-cause analysis of complex K8s logs, and optimize our regression suites. • Team Development: Manage and mentor a team of QA Engineers and SDETs. You will act as a Supportive Elevator, prioritizing value over tasks and fostering an environment of fearless innovation where engineers are encouraged to build better solutions. • Release Excellence: Own the operational rhythm of our releases. You will partner with Engineering and Product to balance the reduction of technical debt with the speed required to deliver intuitive experiences for our customers. • Team Building: You will partner with the People Team to attract and identify world-class engineers who meet our rigorous technical bar.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a meticulous QA Validation Specialist to ensure the integrity and performance of our ICU software solutions across our customer base. In this role, you will be responsible for validating software configurations, maintaining compliance with regulatory standards, and serving as a technical resource throughout the customer lifecycle. You'll work at the intersection of quality assurance, customer implementation, and clinical operations—ensuring our software performs flawlessly in real-world ICU environments. - Participate in customer-facing implementation meetings to gather configuration requirements and align expectations across all customer stakeholders - Create and maintain Clinical Requirements Documents for each ICU customer throughout their entire lifecycle - Update Clinical Requirements Documentation with new functionality configuration options accompanying each software release - Conduct comprehensive site checks following each software update, prior to team site visits, and on a periodic basis to verify proper software functionality - Develop and maintain validation protocols to be executed during site checks - Ensure all activities comply with regulatory requirements and the company's quality management system - Serve as the remote technical liaison for Etiometry staff during on-site visits, providing real-time troubleshooting support - Collect and document metrics and anecdotal findings through site checks for internal reporting and performance evaluation - Maintain accurate records of all validation activities and customer configurations Qualifications - Bachelor’s degree in technical or clinical field - Minimum 5 years of experience in healthcare IT or medical device industry - Minimum 3 years in a software testing, quality assurance or requirements validation role - Minimum 3 years interfacing with clinical and technical resources - Familiar with clinical workflows and associated datatypes, preferably in critical care areas like ICU, ED and OR - Ability to identify clinically implausible scenarios by reviewing data - Demonstrated understanding of medical device regulations and quality systems (FDA, ISO standards) in prior roles - Strong attention to detail and documentation skills - Excellent communication skills for customer-facing interactions - Ability to learn technical software systems quickly - Problem-solving mindset with technical troubleshooting abilities - Experience with regulatory compliance documentation - Self-starter with ability to self-manage and prioritize daily work Benefits - Generous benefits package - Paid vacation and major holidays off - Flexible hours with work from home capabilities - Incentive Stock Options You might be a fit for Etiometry if - You are energetic and enjoy working in a fast-paced environment - You are confident and love sharing success with your team - You take ownership of your work and continuously strive for improvement Contact Us If you are interested in this opportunity, please email careers@etiometry.com with your resume.