• Customer Service position for an international automotive project • Working hours: Monday to Friday, rotational shifts between 07:00 and 19:00 • Weekends off

Role Description Iron Mountain Solutions currently supports a contract providing call center support for the U.S. Coast Guard (USCG) National Maritime Center’s (NMC) Contact Center (CC). The Contact Center Specialist provides direct telephone, email, and chat-based support to members of the Merchant Mariner community, members of the public, and other concerned parties, on the Merchant Mariner credentialing process as administered by the United States Coast Guard National Maritime Center. The position requires the candidate to quickly develop an understanding of the laws, regulations, policies, and processes involved in the Merchant Mariner credentialing process, and relies on the candidate’s strong customer service and communication skills, both orally and in writing. Qualifications - Bachelor’s degree (no experience required), or - High school diploma (or equivalent) and 6 years of relevant experience - Must have exceptional written and verbal communications skills Requirements - Must be able to obtain a Public Trust Clearance Company Description - Iron Mountain Solutions is an Equal Opportunity Employer

Role Description At Nationwide our Overnight Inbound Customer Service Advisors work hard taking calls to support our customers out of standard business hours, providing expert guidance and support around lost and stolen cards and disputed payments, 7 days a week, 8pm-8am. Here at NBS, we help you build a career, not just a job. There are so many ways that you can develop, progress, and contribute to our success, from learning and growing, to being open to trying new things through secondments or taking on a different or broader role which develops new skills. Many of our contact centre colleagues progress into other roles, taking their new skills to support our customers in the moments that matter most to them. When you push for high performance - from yourself and those around you - you thrive at Nationwide. This role is entirely remote with no requirement to be on site. You will be working on a 2-week rotation of the following shift pattern: - Week 1- Thurs-Sun, 7pm-6am (40 hrs) - Week 2 – Wed-Fri, 7pm-6am (30 hrs) You will also be required to work bank holidays. We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role can be between 25 and 35 hours. Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application. More rewarding. From 1 July 2026, the minimum salary for this role will be £26,500. Company Description

Role Description This role exists to provide first-line technical support for clients, ensuring issues are identified, documented, and resolved efficiently while escalating complex problems to the appropriate teams. - Incident handling and troubleshooting - Reproducing, analyzing, and resolving technical issues or escalating when necessary. - Creating and managing incident tickets, ensuring SLA compliance. - Collaboration and communication - Working with internal teams (DevOps, QA, Product) to resolve problems. - Acting as the first line of technical defense for clients with clear, professional communication. - Monitoring and escalation - Monitoring product stability and notifying relevant teams during urgent incidents. - Escalating unresolved or blocked issues according to internal procedures. Qualifications - 1+ year of experience in technical support, preferably B2B. - English B2+ and fluency in Russian or Ukrainian. - Experience with Jira and Confluence. - Strong client support and problem-solving skills. - Ability to multitask and work shifts, including nights. Requirements - Experience with browser developer tools and interpreting web error codes. - Knowledge of system logs (ELK), monitoring dashboards (Grafana), Cloudflare. - Familiarity with standard IT processes (ITIL). Benefits - Benefits Cafeteria — annual budget you allocate to: - Sports - Medical - Mental health - Home office - Languages - Paid maternity/paternity leave + monthly childcare allowance. - 20+ vacation days, unlimited sick leave, emergency time off. - Remote-first + tech support + coworking compensation. - Team events (online/offline/offsite). - Learning culture with internal courses + growth programs. Company Description GR8 Tech builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions. With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos. Our ambition drives us. Our people make it real.