Advarra logo
Advarra

Advancing clinical research: safer, smarter, faster

Application Implementation Specialist

Implementation SpecialistCustomer SuccessFull TimeRemoteSeniorTeam 501-1,000Since 1983H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

78 days ago

Salary

$58K - $96K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Application Implementation Specialist

Advarra

• Master complex software applications, integrations and reports and their use within the clinical research industry • Work with new customers to fully understand their current business processes and workflows while assisting with the implementation of technological solutions • Map current state workflows into new, future state application workflows using process flow charting • Develop and utilize use cases to analyze, define and document business requirements and application scenarios • Provide guidance to internal stakeholders on customer enhancement requests • Coordinate with other internal teams as necessary, to develop Statements of Work (SOWs) required to support new and implementing customers • Assist in the completion of technical RFP questions for prospective customers • Build a strong relationship with the customer project team to help ensure the success of the implementation • Provide guidance to customers on best practices for integrating Advarra technology solutions into their research operations environment • Work closely with the implementation project manager to ensure on-time delivery of all milestones • Perform other job-related duties as assigned.

Job Requirements

  • Bachelor’s Degree or relevant experience
  • 3+ years’ experience in healthcare technology (clinical research experience preferred)
  • Strong analytical thinking skills
  • Strong client communication skills
  • Strong oral presentation skills
  • Familiarity with EDC, EMR/EHR and other clinical trial information systems
  • Deep familiarity with Clinical Trial Management Systems (CTMSs) and general clinical research processes
  • Subject Matter Expert in eClinical solutions such as eRegulatory, eSource and eConsent preferred
  • Understanding and experience with integrating a CTMS to other common systems (e.g. EMR, EDC, EMPI)
  • Understanding and experience with operational and regulatory reporting that services clinical research
  • Understanding of clinical research finances

Benefits

  • health coverage
  • paid holidays

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