• Manages commercial real estate loan relationships of all levels of complexity • Generates new business and relationships from companies, sponsors, developers and businesses • Orchestrating a team approach to the relationship • Responsible for the origination, negotiation, structuring, pricing, underwriting, and closing of loans • Manages a complex commercial loan portfolio ensuring the highest loan quality for the organization with minimal risk • Collaborates with Credit team and outside counsel as needed to prepare credit approval documents • Stays abreast of industry trends and market conditions

• The Account Manager is responsible for working with Advisors/Client Executives and Account Executives to service client accounts. • Support the account management team in day-to-day account management for a specific set of clients. • Manage the renewal and marketing process from start to finish. • Prepare materials for presentations and communications. • Develop and maintain relationships with clients and carrier contacts. • Manage your own book of business.

• Develop and lead the territory’s business strategy • Collaborate with territory partners to co-create efficient routing strategies • Take full ownership of the patient onboarding process • Own and exceed sales targets while driving market share growth • Leverage a consultative approach when sharing industry, disease, and product knowledge • Build contacts within the diabetes community and present Insulet products

Role Description The Strategic Account Manager serves as the primary relationship owner for key enterprise and strategic accounts, ensuring an exceptional customer experience while driving long-term revenue growth and retention. This role requires a consultative sales professional who can build executive-level relationships, identify business challenges, and align fiber, connectivity, voice, and managed solutions to customer needs. Success in this role requires: - Strong business acumen - Proactive account planning - Cross-functional collaboration - The ability to navigate complex customer environments The ideal candidate thrives in a fast-paced, growth-oriented organization and is passionate about delivering measurable customer value. Familiarity with enterprise, municipal, healthcare, education, or multi-site commercial customers is also essential. Qualifications - Bachelor’s degree in Business, Telecommunications, Marketing, or a related field; equivalent experience may be considered. - Minimum 5 years of strategic account management, enterprise sales, or B2B relationship management experience, preferably within telecommunications, fiber broadband, technology, or managed services industries. - Proven success managing complex customer relationships and growing revenue within existing accounts. - Strong consultative selling, negotiation, and presentation skills with the ability to influence stakeholders at all organizational levels. - Experience managing large or strategic commercial accounts with multiple decision-makers and long sales cycles. - Strong analytical and problem-solving skills with the ability to interpret business data and develop actionable recommendations. - Excellent organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment. - Proficiency with CRM platforms (Salesforce preferred) and Microsoft Office Suite, particularly Excel and PowerPoint. - Valid driver’s license with the ability to travel throughout assigned markets as needed. Requirements - Experience supporting enterprise, government, education, healthcare, carrier, or municipal accounts. - Knowledge of fiber-optic technologies, Ethernet services, SD-WAN, Wi-Fi solutions, VoIP, and managed services. - Familiarity with FTTH, enterprise fiber deployments, and telecommunications service delivery processes. - Understanding of networking fundamentals including TCP/IP, routing, switching, and WAN technologies. - Experience working within a high-growth telecommunications or fiber organization. Company Description Clearwave Fiber is one of the nation’s largest independent fiber providers, delivering fast, reliable connectivity solutions to businesses, communities, and residents across multiple states. Following the combination of Clearwave Fiber and Point Broadband, our expanded organization is accelerating growth, investing in next-generation fiber infrastructure, and creating exciting opportunities for driven professionals who want to make an impact.