• Build, maintain, and enhance our Shared Hosting and Shared Wordpress platforms • Automate infrastructure provisioning, configuration, and deployment using tools Terraform and Ansible • Develop and maintain CI/CD pipelines to enable fast and reliable software delivery • Optimize platform usability and performance • Monitor platform health and implement proactive alerting and remediation systems • Manage container orchestration environments (e.g., Kubernetes, Docker) • Manage and optimize Apache web server configurations for performance, security, and scalability • Ensure security best practices and compliance across the platform infrastructure • Troubleshoot complex production issues and implement long-term solutions

Role Description A leading B2B SaaS platform in the cross-border e-commerce sector, is expanding its North America operations. We're seeking a Senior DevOps Engineer / Site Reliability Engineer (SRE) to architect and maintain our unified global O&M (operations and maintenance) platform. This is a newly created role supporting our North America team's contribution. You'll work directly with our Middle Platform Director, Technical Experts, and CEO in a collaborative, remote-first environment. - Design, develop, and maintain unified operation and platform management systems covering resource management, monitoring & alerting, configuration management, and automated operation & maintenance - Build and operate observability platforms and CI/CD pipelines; develop self-healing systems and automated incident response processes to realize intelligent O&M - Establish DevOps standards and best practices; promote standardization of DevOps toolchains (technology selection, version management) - Provide platform-level technical support for product and engineering teams; resolve complex system issues, reduce technical debt, and lead infrastructure and architecture upgrades - Promote SRE concepts and engineering practices; organize technical sharing and training; build a reliability engineering system - Conduct technical research and innovation; track cloud-native/DevOps industry trends; evaluate new technologies and drive continuous modernization of O&M platforms Qualifications - Currently residing in California or North Carolina, USA - US Green Card or US Citizenship (work authorization; no sponsorship available) - Fluent in Mandarin Chinese (working language; close collaboration with domestic R&D required) - Bachelor's degree or above in Computer Science or related field - 4-6 years of hands-on experience in DevOps/SRE/Platform Engineering - Proficient in at least one major cloud platform (AWS/Azure/GCP) with deep understanding of VPC, EC2, EKS/K8s, RDS, IAM - Proficient in Linux, networking, containers (Docker/Kubernetes), load balancing, and service governance - Skilled in IaC (Infrastructure as Code) tools: Terraform, Ansible, Helm - Experience building CI/CD pipelines: Jenkins, Argo CD, CodeBuild, etc. - Familiar with monitoring/logging/tracing: Prometheus, Grafana, ELK, OpenTelemetry - Proficient in at least one development/scripting language: Python, Shell, Go - Excellent system design, analysis, and troubleshooting skills - Strong cross-team communication and collaboration abilities Preferred Qualifications - Master's degree in Computer Science or related field - Experience with global platforms, cross-border SRE, multi-cloud O&M - Led platform reconstruction, self-healing systems, or observability initiatives - Go development, service mesh, chaos engineering, capacity planning experience - Demonstrated success improving system availability, reducing incident rates, increasing automation - Global technical vision and cross-cultural collaboration experience - Result-oriented, self-driven, experienced in technical evangelism/sharing Compensation - Base Salary: $140,000 - $160,000 annually (top candidates may receive 5-10% upward adjustment) - 401(k): Dollar-for-dollar match, up to 4% of salary - Medical Insurance - PTO: 12 days annually - Social Security & Housing Fund: Contributed per US legal requirements Work Environment - Location: Silicon Valley, CA OR Raleigh, NC (homebase available) - Department: Tech O&M Department - Working Style: Remote-first - Hours: 8 hours per day, weekends off - Travel: No business travel required - Expected Start: ASAP Interview Process - Round 1 (Online): Middle Platform Director + Technical Expert - Round 2 (Online): Head of HR - Round 3 (Online): CEO/Founder

Role Description Southern New Hampshire University is looking for online adjunct faculty within our Quantitative Studies/Ops Mgmt program for Global Campus. You will engage students in an asynchronous and inclusive learning environment by providing guidance and resources in a pre-developed online course. You will support students by providing instruction, feedback, and experiential and application-based learning that helps our students achieve their learning and career goals. You will report to the faculty dean team. This is a remote position. Currently seeking instructors for the following course: - QSO520 - Management Science through Spreadsheets What you'll do: - Prioritize Student Engagement – Work with students by responding within set timeframes and reaching out to students needing additional support. Recognize student needs holistically and connect them with resources. Encourage participation, collaboration, and faculty-student relationships to enhance learning and build skills. - Share Expertise and Resources – Stay current in your field of expertise, share your experience, and recommend relevant supplementary materials to enhance student understanding of course content. Find accessible ways to explain complex topics. - Offer Feedback & Assessment – Evaluate student work and provide individualized, constructive feedback within set timeframes to promote growth and mastery of course outcomes. - Facilitate Discussions – Encourage student interaction through active participation in online discussions while promoting an inclusive, engaging, and respectful environment that promotes open dialogue and diverse perspectives. Qualifications - Doctorate in Business Statistics; Business Analytics, Data Analytics, or Business Intelligence - 3 years or more professional experience in Quantitative Analysis for Business - Experience with Solver functions with MS Excel required. Compensation - The standard compensation for courses is $2,200 per 8-week undergraduate course and $2,500 per 10-week graduate course. Actual pay is determined at the time of course assignment based on discipline. Benefits - Employer-funded retirement - Free tuition program - Professional development opportunities

Role Description This role is contingent upon a contract award. ICF is seeking a Salesforce DevOps Engineer with Copado experience to support release engineering, deployment automation, CI/CD pipeline execution, and DevSecOps practices for an enterprise Salesforce environment. This role will focus on improving deployment reliability, reducing manual release effort, supporting automated testing, and maintaining controlled release processes across Salesforce applications and shared platform services. The ideal candidate has hands-on experience supporting Salesforce DevOps in structured Agile delivery environments. This role requires practical knowledge of: - Copado - Salesforce release management - Environment coordination - Version control - Deployment validation - Rollback planning - Production release support This work supports an enterprise Salesforce services environment that includes shared platform services, application development, security compliance, integrations, operations and maintenance, release support, stakeholder onboarding, and continuous improvement. The DevOps Engineer will work closely with Salesforce developers, architects, testers, security teams, business analysts, product owners, and client stakeholders to support secure, repeatable, and auditable deployments. Job Location: This position is remote within the United States. Please note that ICF monitors employee work locations, restricts access from foreign locations and IP addresses, and prohibits the use of personal VPN connections. What You’ll Be Doing - Design, implement, standardize, and maintain CI/CD pipelines across Salesforce Organizations using Copado and related release management practices. - Support CI/CD execution across Salesforce environments, including deployment planning, validation, promotion, rollback readiness, and post-release verification. - Automate and standardize Salesforce deployment and rollback procedures to reduce manual effort, improve release quality, and increase deployment consistency. - Coordinate release activities across developers, testers, architects, product owners, security teams, and client stakeholders. - Support integration of automated testing, code quality checks, security scans, and deployment verification into Salesforce release pipelines. - Integrate security tooling including SAST, DAST, dependency scanning, and automated compliance validation into deployment pipelines. - Support release readiness activities, including deployment schedules, change requests, approvals, release notes, validation evidence, and production readiness reviews. - Troubleshoot failed deployments, environment conflicts, metadata issues, test failures, access issues, and production release defects. - Maintain traceability across user stories, defects, code changes, test results, approvals, deployment artifacts, and release records. - Collaborate with Salesforce developers, MuleSoft teams, security teams, and stakeholders to improve deployment efficiency and reliability. - Develop and maintain technical documentation, including pipeline configuration, deployment procedures, rollback steps, environment diagrams, release checklists, and operational support guidance. - Participate in Agile delivery activities, including sprint planning, backlog refinement, daily standups, sprint reviews, retrospectives, and PI planning. - Work within formal change control, security, privacy, Section 508, and documentation expectations for a regulated federal environment. Qualifications - Bachelor’s degree - 4+ years of experience supporting application development, DevOps, release engineering, deployment automation, or enterprise software implementation. - 2+ years of experience supporting Salesforce release management, Salesforce deployment processes, Salesforce environment management, or Salesforce DevOps. - 1+ year of experience configuring, operating, or supporting Copado for Salesforce deployments. - 1+ year of experience supporting CI/CD pipelines, version control, automated testing, deployment validation, rollback planning, or production release support. - 1+ year of experience working in Agile delivery environments using tools such as Jira, Confluence, Slack, Mural, or similar collaboration tools. - Copado DevOps certification. - Ability to obtain and maintain a federal public trust clearance or equivalent client-required background investigation. - Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US. - Must have lived in the US 3 full years out of the last 5 years. Preferred Qualifications - Copado Robotic Testing certification. - Copado Data Deploy certification. - Salesforce Platform Developer I, Salesforce Administrator, or Salesforce App Builder certification. - Experience supporting Salesforce DevOps in federal, healthcare, financial services, or other regulated environments. - Experience integrating automated test execution, static code analysis, security scans, or quality gates into CI/CD pipelines. - Experience with Salesforce metadata management, branching strategies, sandbox management, package deployment, and release governance. - Experience supporting production monitoring, incident response, defect remediation, root cause analysis, and release retrospectives. - Experience maintaining audit-ready deployment documentation in formal change control or security authorization environments. Pay Range The pay range for this position based on full-time employment is: $89,649.00 - $152,404.00.