• Participate in client meetings and interviews to understand current challenges and business goals, gathering insights to inform deliverables • Create comprehensive project deliverables — including kick-off decks, executive summaries, status updates, and meeting documentation — that meet Salience’s quality and client-readiness standards. • Build learning content (slide decks, scenarios, case studies, facilitator notes, digital modules) using adult learning and instructional design principles. • Contribute to design documents outlining learner-centric solutions for workshops, learning series, or long-term curriculum plans. • Coordinate with internal resources and manage timelines to deliver on-budget, high-quality work across multiple deliverables. • Support the development and implementation of operating models, organizational structures, learning solutions and talent development strategies that align with business objectives • Support project workstreams, coordinate with internal resources, and manage timelines to deliver on-budget, high-quality deliverables • Conduct detailed reviews of deliverables to ensure they meet Salience’s quality and client readiness standards prior to sending to Project Manager/Lead • Participate in current state assessments, benchmarking, and data analysis — including HRIS and workforce data — to generate competitive, actionable recommendations. • Track client requests and program changes to maintain consistency across deliverables • Support legal, medical, and regulatory review processes efficiently for each deliverable. • Articulate the Blue Matter and Salience Learning value propositions and science behind strategies and design choices for clients • Support additional internal and client initiatives as required

• Create and enhance dashboards and reports • Turn data into strategic insights • Data modeling, extraction and analysis • Ensure the accuracy and quality of information • Support business areas in decision-making

Working at Atlassian Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a time zone overlap with your team, you can choose to work remotely or in an office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, providing the highest benefits from their Atlassian investment. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great. We're hiring a Solution Consultant with a Cloud Platform Development and Integration focus to join our Advisory Services team as an individual contributor - this is not a managerial role. Atlassian Solution Consultantsare experts in Atlassian products, practices, and solutions, delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Each member of the team is accomplished at delivering performant strategic technical guidance at scale, aligning product capabilities with business needs and desired outcomes. You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Our aim is to help customers unleash the potential of their teams and get the most out of their Atlassian investment. What you'll do: - Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers - Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions - Identify and promote opportunities for service and product expansion within a client's organization - Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams - Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas - Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers - Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events Your background: - 4-6 years of experience within SaaS companies - 2+ years of experience in customer-facing roles where you've engaged with and influenced customer stakeholders that range from technical administrators to executive leadership - Demonstrated expertise in our Cloud Platform, including: - Experience administering Atlassian Cloud ecosystems including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc - Background in SaaS based-architectures, integration methods, and associated security considerations - Demonstrated expertise in Atlassian ecosystem development including: - Experience developing custom apps, plugins, and/or Rovo Agents using Forge - Deep knowledge of the Atlassian Cloud REST API - Experience with one or more of TypeScript, JavaScript, Node, and React - Exposure to the Atlassian Connect framework and Connect to Forge application migration - Experience with Rovo, Agentic AI, MCP, and/or other AI integrations - You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication. It's nice if you are: - Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices - Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams - Experienced working with large customers in a consulting or technical expert capacity Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: USD 128700 - USD 168025 Zone B: USD 116100 - USD 151575 Zone C: USD 107100 - USD 139825 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Role Description In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally, you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and methods. - Work hands on with Okta customers, primarily in a post-sales role, to provide innovative consulting services. - Gather, analyze, and document post-sales requirements. - Communicate to customers and partners at the technical and/or functional level appropriate for the situation. - Be dedicated to providing excellent design and deployment solutions resulting in extraordinary customer satisfaction. - Be prompt and deliver high quality service and leadership to align with customer goals and requests. - Manage project scope, schedule, status, and documentation. - Mentor and train customers on the service. - Act as a liaison between Customers and Product Management to drive product development. - Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues. - Interact with management and other roles within the customer organization and Okta. - Collaborate with the sales team on existing customers up-sell and cross-sell opportunities. - Perform hands on technical design, configuration, and troubleshooting of the Okta service. - Shape and Influence Okta’s growth and scalability, by designing new offerings, and finding new ways to deliver amazing customer satisfaction. - Manage multiple concurrent deployment projects. - Apply knowledge of technologies and protocols to support identity federation and robust access control models, such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect. - While providing customer service, apply knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes. - You will use your SaaS deployment experience with applications such as Salesforce, Box, Office 365, Workday and HR as master for identities. - Apply software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc) when working with customers. - Utilize knowledge of typical enterprise identity life cycle management processes and standards. - Apply experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) when working on customer integrations. - May provide mentoring, guidance, and expertise to less experienced team members. - Ensure quality and time management processes are followed by team (e.g., change controls, time tracking). - Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement. - 25% future travel required to customer sites. Qualifications - 5+ years experience as a technical consultant delivering solutions to external customers. - Software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc). - Some knowledge of enterprise web technologies, security and cutting-edge infrastructures. - Experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) - Familiar with API management using Mulesoft, Axway or Apigee preferred. - Ability to work independently and multi-functionally supporting the development of client work you're doing. - General knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes. - Knowledge of typical enterprise identity life cycle management processes and standards. - SaaS deployment experience: Salesforce, Box, Office 365, Workday and HR as master for identities preferred. - Ability to Multi-task and manage multiple customer engagements is a requirement. - Able and willing to be a hands-on contributor. - Superb communication skills, including issue tracking, triaging and crisis management. - Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards. Requirements - Experience in designing and implementing security and identity management solutions to support critical systems and business programs. - Experience with technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect). - AD and LDAP experience is preferred. - Experience with popular AI tools (e.g. Gemini, Claude, ChatGPT, etc.). Benefits - The OTE range for this position for candidates located in the San Francisco Bay area is between: $176,000 - $264,000 USD. - The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington is between: $157,000 - $235,000 USD. - Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.