• Oversee all aspects of global client management, including implementing benefit plans, providing daily support, building client relationships, and managing renewals. • Offer strategic analysis and consulting expertise for clients’ international benefits programs, helping them design and improve these offerings. • Work collaboratively with team members on complex, global projects that require input from multiple experts. • Educate clients about benefit plan management and ensure compliance with both country-specific and local regulations. • Advise on multinational benefit solutions, such as international pooling, captives, global underwriting, and other financial arrangements. • Provide guidance on programs for global travelers, medical coverage, and expatriate employee benefits. • Manage projects for global clients to ensure they are completed successfully and on time. • Communicate effectively with all levels of a client’s organization, from local HR teams to senior leaders like the CEO and CFO. • Participate in business development by prospecting new clients and supporting the sales process, including responding to RFPs and attending finalist presentations. • Consistently deliver the highest level of client service as expected from our brand. • Collaborate with our network of local and global benefits experts to meet client needs.

• Provide advice in the subject area, including training programs and capability building • Develop training curricula tailored to the local context • Deliver training across multiple countries • Provide timely training reports • Mentor and advise local trainers, prosecutors, and law enforcement personnel to help embed training standards • Provide expert advice to the Program Manager and team colleagues on subject‑matter areas • Contribute to program development, monitoring and evaluation, and program management meetings

• Partner with key customers to understand and help achieve their cybersecurity objectives, initiatives, and desired outcomes with increased resiliency • Establish strategies and initiatives to raise cyber resilience through a programmatic approach using our methodology and a range of CRT offerings and deliverables • Engage cybersecurity stakeholders throughout the customer organizations at all levels, including C-level, technical cybersecurity professionals, and major supporting lines of business • Leverage your cybersecurity operational and technical knowledge to recommend and deliver appropriate improvements to current or new programs • Drive adoption of the Immersive software to maximize the value • Immerse yourself into the cybersecurity community to remain informed of evolving threats, trends, and new technologies • Collaborate with internal Immersive teams as the voice of the customer and representative of the CRT to support product innovation and content development • Support customers in sustainably operationalizing and incorporating the Immersive Platform into their cybersecurity programs • Use in-depth statistical analysis with platform metrics to deliver intelligence and insights on customer capabilities, cyber preparedness, and responsiveness • Develop custom reports and insights with narratives and recommendations to raise awareness of the value created and enhance capability and resiliency across the customer organization • With the Customer Success Manager (CSM), assist in delivering Executive Business Reviews (EBRs) to customers, providing executive-level reports and insights that help drive long-term account health and expansion opportunities

• Build, qualify, cultivate, solicit, and steward a personal portfolio of approximately 100–125 major donors and prospects. • Develop individualized donor strategies to deepen engagement and increase philanthropic investment aligned with Alzheimer’s Association priorities. • Assume responsibility for annual revenue and activity goals; meet or exceed assigned fundraising targets. • Develop and implement strategies to grow the major and strategic giving pipeline within the assigned chapters. • Build and execute comprehensive fundraising strategies for six‑ and seven‑figure solicitations. • Partner with chapter field leadership and staff to develop integrated donor strategies that enhance the donor experience and strengthen chapter, territory and organization wide fundraising. • Work collaboratively and strategically with colleagues across the Association to expand the pipeline of major and strategic gift prospects. • Maintain accurate and timely CRM records to support strong data management and reporting practices. • Monitor, evaluate, and report on progress toward goals; use data insights to inform portfolio strategy. • Represent the Alzheimer’s Association at donor meetings, events, community engagements, and networking opportunities.