Title: Technical Services Consultant - United Kingdom Location: United Kingdom Job Description: About Job We are seeking a Technical Services Consultant with a customer-focused mindset to provide expert technical guidance, implementation support, and troubleshooting for Solumina MES deployments. In this role, you will align technical solutions with business objectives to ensure seamless integration, optimization, and maximum value for our clients. The ideal candidate possesses strong problem-solving abilities, deep technical expertise, and excellent communication skills, with a commitment to delivering high-impact solutions in a fast-evolving, technology-driven environment. Skills & Qualification - Education: Bachelor’s degree in computer science, Information Technology, Engineering, or a related field (or equivalent work experience). - Experience: Proven experience (2-5 years) in software development, technical consulting, system integration, or IT services role. - Technical Skills: - Software Development & Programming: Java, JavaScript, Spring, Hibernate, REST APIs, microservices architecture - Databases: Oracle, SQL Server, SQL query - Web Technologies & Data Formats: XML, XSLT, JSON - Enterprise & Middleware Technologies: JEE, JMS, Tomcat, ActiveMQ - Containerization & Orchestration: Kubernetes - Version Control: Git - Frontend Development (Basic Knowledge): React.js, Redux, Node.js, Web UI - Software Development Concepts: lifecycles, Agile methodology, database concepts, integration design - Problem Solving: Strong analytical skills and ability to troubleshoot complex technical issues. - Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences. - Project Management: Self-starter and capable of managing multiple projects and working independently and remotely. - Interpersonal Skills: Ability to build strong relationships with clients and work collaboratively with cross-functional teams. - Adaptability: Flexibility to adapt to changing client needs and keep up with evolving technologies. - Citizenship: UK citizen preferred; alternatively, applicants with the right to work in the UK (including EU/EEA nationals) are welcome. - Travel: Able to travel 30-40% of work time. Preferred Experience: - Experience or certification in AWS and Azure are a plus. - - Familiarity with manufacturing process, A&D industry, and MES system. - Experience in integrating MES with ERP and other enterprise systems. - Knowledge of IT infrastructure, cybersecurity, and cloud computing. Responsibilities Technical Consulting & Implementation - Work closely with clients and Business Service Consultants to understand customers’ technical requirements and business objectives. - Provide hands-on technical support on Solumina software implementation, including configuration, extension, and integration with other systems. - Assist in troubleshooting and resolving technical issues, ensuring minimal downtime and maximum performance. - Design, implement, and optimize technical solutions that align with client needs and industry best practices. - Implement and configure integrations between Solumina and various systems. Client Engagement & Support - Act as a technical advisor, guiding clients on best practices and system enhancements. - Educate and conduct workshops for clients and their IT teams to ensure they are proficient in using and integrating with Solumina and can leverage its capabilities. - Collaborate with internal teams (Sales, Product Development, and Customer Care) to improve overall product functionality and customer experience. - Maintain strong relationships with clients by providing ongoing support and proactive recommendations. Project Management & Documentation - Work with project team in the planning, prioritizing and execution of assigned tasks, ensuring timely delivery and quality outcomes. - Develop and maintain technical documentation to support customer requirements. - Contribute to knowledge base to help clients and internal teams evolve best practices and recognize value from Solumina software. - Provide feedback on product improvements and contribute to the continuous enhancement of services. Autofill application Save time by importing your resume in one of the following formats: .pdf or .docx. Loading...

Role Description The Platform Professional Services Lead is responsible for overseeing the development and implementation of Tigunia’s Platform services and products. This role involves Project Management of scopes, timelines, and resources/contributors to ensure successful delivery of platform products and services. Additionally, the role functions as operational lead of the Professional Services team and ensuring adherence to Tigunia’s Core Values. Key Responsibilities - Project Management: Lead the planning and implementation of project statement of work and initiatives. Ensure that projects are delivered on-time, within scope, and within budget. - Team Leadership: Provide guidance and support to project teams. Delegate tasks and responsibilities to appropriate personnel, resources and/or contributors. - Stakeholder Communication: Act as the main point of contact for project communications. Clearly communicate expectations to team members and stakeholders. - Resource Management: Allocate and manage resources/contributors in line with project needs. This includes managing subcontractors and vendor relationships. - Risk Management: Identify and manage project risks. Develop risk mitigation plans and escalate issues as necessary. - Quality Assurance: Ensure that all project deliverables meet quality standards. Oversee the development and execution of test plans. - Documentation: Maintain comprehensive project documentation, including requirements, design documents, and project reports. - Continuous Improvement: Evaluate and improve the effectiveness of project management tools and processes. - Budget Management: Monitor and report on project budgets and expenditures. - Training and Development: Identify training and skills needs and opportunities for team development. Qualifications - Proven working experience in project management in the IT sector. - Strong leadership skills and experience in team management. - Excellent written and verbal communication skills. - Proficiency in project management software tools. Competencies - Strategic Thinking: Ability to see the big picture and set goals to align with the Tigunia’s and partner’s vision. - Problem-Solving: Strong analytical skills and the ability to make decisions under pressure. - Adaptability: Flexibility to handle the dynamic nature of IT, Platform projects and adapt to changing requirements. - Technical Expertise: Understanding of IT platforms, product and services development lifecycle, and current industry trends. Reporting Structure - Reports directly to the Service Delivery Director - Works closely with Product Managers, Customer Success Manager, Network Services Team, and Quality Assurance Teams.

• Gestionar leads para maximizar conversiones. • Realizar asesorías personalizadas por WhatsApp, llamadas, email y reuniones virtuales/presenciales. • Explicar beneficios de los programas, resolver dudas y cerrar ventas. • Mantener seguimiento constante hasta la matrícula final. • Documentar y reportar métricas de avance y productividad en CRM. • Participar en ferias, webinars y actividades de captación. • Alcanzar y superar objetivos de ventas diarios, semanales y mensuales.

• Serve as a trusted advisor to client stakeholders across Security, Compliance, Legal, IT, and Data leadership, providing clear guidance on how Microsoft Purview supports governance, regulatory needs, and business enablement. • Lead client workshops, discovery sessions, and roadmap discussions to assess governance maturity, clarify risk posture, and define realistic, outcome‑driven Purview strategies. • Translate complex compliance and governance concepts into executive‑level narratives tied to measurable outcomes such as reduced risk, audit readiness, and improved data confidence. • Own the end‑to‑end design and delivery of Microsoft Purview solutions across Microsoft 365, Azure, SaaS, and hybrid data environments, ensuring alignment to client objectives and technical realities. • Architect and implement data discovery, scanning, cataloging, lineage, and classification capabilities to provide clients with a defensible understanding of their data estate. • Define and configure collections, role‑based governance models, and access patterns that support federated ownership while maintaining enterprise control. • Design and implement risk‑based sensitivity labeling, encryption, retention, and DLP strategies that protect sensitive data without creating unnecessary friction for users. • Lead implementation of key Microsoft Purview compliance features, including DLP, Insider Risk Management, and compliance reporting, aligned to client regulatory and audit requirements. • Support clients through audit preparation, regulatory inquiries, and internal investigations, ensuring Purview controls and reporting are defensible and well‑documented. • Develop operating models, governance playbooks, and standards that enable clients to sustain Purview beyond initial deployment. • Coach and upskill client IT, security, compliance, and data owner teams, ensuring Purview capabilities are understood, adopted, and embedded into day‑to‑day operations. • Advise clients on ongoing Purview enhancements, platform updates, and optimization opportunities as business needs and regulatory landscapes evolve. • Help clients measure and communicate value realization, including improvements in visibility, compliance efficiency, and risk reduction.