Role Description The Program Director / Sr. Principal Engagement Manager is accountable for the on-time, on-budget delivery of defined solution scope to achieve customer business outcomes. This role requires execution of projects aligned to ServiceNow leading practices and the Now Create methodology while ensuring strong governance, stakeholder alignment, risk mitigation, and successful delivery across complex enterprise environments. - Lead large-scale enterprise transformation projects from initiation through successful delivery. - Manage engagement governance, timelines, scope, risks, issues, change management, resourcing, reporting, and program financials. - Execute projects using ServiceNow leading practices and the Now Create methodology in collaboration with customer teams and delivery partners. - Serve as the primary point of contact for executive stakeholders, facilitating communication, decision-making, and customer buy-in on proposed solutions. - Lead cross-functional delivery teams throughout the engagement, often across multiple workstreams and partner organizations. - Collaborate with Sales, Customer Outcomes, partners, and customers to understand business challenges, stakeholder priorities, and business value being delivered. - Align project deliverables to customer business objectives and long-term transformation goals. - Identify gaps between actuals and plan of record, propose solutions, and drive issue resolution. - Track project progress, manage deviations, and implement corrective actions to ensure successful outcomes. - Provide executive-level presentations, reporting, and strategic updates to customers and senior leadership. - Demonstrate executive presence and the ability to lead difficult conversations, resolve conflict, and challenge direction when appropriate. - Mentor, coach, and lead Customer Outcomes and Partner teams to deliver successful customer outcomes. - Support business development efforts for large, multi-million-dollar strategic engagements. - Manage complex strategic accounts and multiple projects simultaneously in fast-paced enterprise environments. - Act as a thought leader by applying expertise in ServiceNow, enterprise transformation delivery, and customer success best practices. Qualifications - 15+ years of progressive experience within professional services, SaaS, or enterprise technology organizations. - Proven success leading large-scale, complex transformation projects and enterprise delivery programs. - Deep expertise delivering ServiceNow implementations and transformation initiatives within enterprise environments. - Strong understanding of the Financial Services / Financial Markets industry, including operational, regulatory, and financial considerations. - Experience managing program financials, budgets, forecasting, and executive reporting. - Exceptional communication, presentation, and stakeholder management skills with the ability to influence senior leadership effectively. - Strong executive presence with excellent conflict resolution and negotiation skills. - Highly detail-oriented with strong organizational, analytical, and problem-solving capabilities. - Demonstrated ability to work cross-functionally and manage multiple priorities simultaneously. - Experience leveraging AI-powered tools, automation, and data-driven decision-making in delivery or operational processes. - Advanced proficiency in Microsoft Office Suite, including PowerPoint and Excel. - Ability to operate independently within fast-paced, high-growth, and highly matrixed environments. - Creative, high-energy, entrepreneurial mindset with the ability to drive initiatives independently. - Demonstrated success driving complex issues through analysis and resolution. - Excellent written and verbal communication skills. - ServiceNow certification(s) aligned to workflow or platform solutions preferred. - ITIL, PMP, and/or ServiceNow System Administrator certification preferred. - Ability to travel up to 50%. Requirements - For positions in this location, we offer a base pay of $192,400 - $336,700, plus equity (when applicable), variable/incentive compensation and benefits. - Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. - Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. - We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Benefits - Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

Essentials Market Program Coordinator Department: Chapter Impact Location: Remote in NYC Metro Area Reports to: Executive Director, New York Tri-State Direct Reports: None Classification: Hourly Position type: Temporary, Flexible-Hours Pay Band: $25 per hour Blue Star Families Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country. Our mission is simple and bold: We make military life awesome for families. We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind. A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges: frequent relocations, deployments, career disruption, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging. We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions. - Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters. What You’ll Do Here: - Solve complex challenges with data, heart, and humility - Build cross-sector partnerships that get things done - Help military families feel at home wherever they live If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong. General Description The Essentials Market Program Coordinator is a cornerstone of the Blue Star Families Essentials Market at Fort Wadsworth, Staten Island, NY and a key collaborator with the NY Chapter team — part planner, part community ambassador, part volunteer coordinator, and part operational executor. Although this role is remote with mostly home office duties, it’s far from behind-the-desk work and requires in person responsibilities every Wednesday at the Essentials Market . You’ll be out in the community each week, and it requires frequent in-person engagement, robust physical activity, and strong connections with the local military community. You will live in the community you serve and spend your time building relationships, managing the Essentials Market, and ensuring that every event and initiative delivers a meaningful impact for military families. Reporting to the Executive Director, the Essentials Market Program Coordinator supports the daily operations, logistics, volunteer coordination, and administrative functions of the Essentials Market to ensure efficient program delivery and a positive member experience. *The Program Coordinator must reside in the local community the Chapter serves, and perform additional programming in neighboring areas with high concentrations of military families. Key Job Functions - Continuously improve Essentials Market program and processes to deliver an exceptional membership experience at every touchpoint. - With support from the Program Director and Executive Director, support the planning and execution of occasional Essentials Market pop-up events within the NYC Metro Area. - Coordinate day-to-day market operations, including facility organization, patron/vendor communication, and operational readiness. - Maintain inventory management and food safety practices, including stock rotation, expiration monitoring, and storage oversight. - Recruit, train, schedule, and support volunteers while tracking participation and compliance requirements. - Coordinate deliveries, donation pickups, product sorting, and distribution activities. - Support administrative functions including reporting, financial reconciliation, gift-in-kind tracking, and donor/grant support activities. - Assist with emergency response and contingency planning related to facility or operational disruptions. - Build and maintain positive relationships with military leadership, partners, vendors, volunteers, and community stakeholders. - Identify opportunities for operational improvement and support occasional Essentials Market events and outreach activities. Required Experience, Skills, and Background - 0-2 years in program, event, or community management - Independent self-starter with excellent interpersonal and communication skills - Knowledge of military family life and sensitivity to their needs - Proven experience in volunteer recruitment, management, and stewardship - Comfortable with public speaking, media interactions, and community outreach - Highly detail-oriented, organized, and able to manage multiple priorities - Local travel requirements required outside of your home office will be up to 20% or less depending on business needs. - Ability to repeatedly transport, lift and carry supplies and equipment up to 50 lbs. - May be required to work nights, weekends, and holidays as necessary to carry out key job functions - Prior experience working in or managing a food pantry, food assistance program or related work a plus Desired Experience, Skills, and Background - Familiarity with CRM systems, particularly Salesforce - Experience with membership-driven or nonprofit organizations - Ability to assess and improve programs, processes, and operational efficiency - NY State Certified Food Safety Training a plus More About Blue Star Families Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another. Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing. Blue Star Families is a registered 501(c)(3) nonprofit organization. EEO Policy Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Why Blue Star Families? Virtual/remote nonprofit organization that moves with you (position specific) Career growth opportunities Excellent benefits (403(b) with matching, Flexible Spending, Medical Insurance, Life Insurance, Short-Term Disability, Communications Allowance, and more) Permanent Change of Station (PCS) Leave for Active Duty Military Spouses On-the-job professional development training Front-line opportunity to positively impact the military experience Competitive salaries Workplace flexibility

Role Description Reliant Medical Group, part of the Optum family of businesses, is seeking a career-minded final-year Residents and Fellows ready to get a head start on their clinical career with a forward-thinking organization that is transforming the future of care. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. - Receive a generous guaranteed salary in your final year of training - Enhance the experience of your final months of training and eliminate the burden of job searching - Learn how to operate and thrive in a value-based care model in a system that is driving population health initiatives nationally - Grow exposure to the Quadruple Aim framework and various understandings of care settings - Mentorship from experienced physicians within your future practice easing transition from training into practice - The customized program will be completed at within Reliant Medical Group sites in central Massachusetts and/or virtually with deep exposure to primary and specialty care Qualifications - M.D. or D.O. - Must be transitioning into their final year of residency or fellowship or early into their final year Requirements - Local physician resident in Massachusetts Benefits - Be part of a best-in-class employee experience that enables you to practice at the top of your license - We believe that better care for clinicians equates to better care for patients - Practice medicine autonomously in an ambulatory setting partnering with primary care - Recognized nationally for an innovative, sustainable care model - You'll be rewarded and recognized for your performance in an environment that will challenge you

• Work with Engineering to define and design solutions and services • Collaborate with Engineering and business stakeholders • Manage the release and establish the solution/service's identity • Connect with and support the caregiver community