• Work with Engineering to define and design solutions and services • Collaborate with Engineering and business stakeholders • Manage the release and establish the solution/service's identity • Connect with and support the caregiver community

• Define and design solutions and services that delight caregivers • Collaborate with engineering and business stakeholders • Engage with caregivers and manage the release of solutions/services • Establish the solution/service's identity in the ecosystem • Connect with and support the caregiver community

• Lead the entire lifecycle of technical projects, from defining scope and objectives during the discovery/selection phase to managing the execution and deployment during the implementation phase. • Develop comprehensive project plans, including detailed timelines, resource allocation, risk mitigation strategies, and budget forecasts using our IT project management tools (Jira, Confluence) and Coupa SDLC frameworks. • Manage projects involving the evaluation and implementation of AI-powered software, working with teams to navigate the specific requirements of data, modeling, and integration. • Serve as the primary liaison between technical teams (Business Applications, Data Analytics) and our Portfolio Management teams to ensure project alignment with strategic goals. • Provide clear, consistent, and transparent updates to business stakeholders and leadership through status reports, dashboards, and steering committee presentations. • Expertly manage stakeholder expectations, proactively identifying and communicating potential risks, dependencies, and changes to scope or timeline. • Keep cross-functional teams aligned and motivated, ensuring that project milestones are met on schedule and within budget. • Facilitate project meetings, workshops, and requirement-gathering sessions to drive decisions and resolve blockers. • Track project performance using appropriate tools and techniques, reporting on progress and escalating issues as needed. • Develop, monitor, and manage project budgets, tracking all expenditures and providing regular financial reporting to stakeholders. • Ensure all projects are delivered within their approved financial constraints.

Role Description The Cash App Investing Compliance team is the second-line compliance function for a FINRA/SEC-registered broker-dealer operating within Block’s Cash App ecosystem. We partner across Legal, Product, Engineering, and Operations to help ensure CAI meets its regulatory obligations while enabling the business to move fast and serve millions of customers. We are looking for a Regulatory Program Owner to take ownership across multiple broker-dealer supervisory functions. This is an exciting time to join the team! We are investing in how technology and modern tools can enhance the way we work - improving the quality, consistency, and efficiency of our compliance program while maintaining the rigorous human oversight that our regulatory framework requires. You will play a central role in shaping how the team evolves, bringing both deep broker-dealer expertise and a forward-looking approach to how compliance work gets done. You must have an AI-first mindset, as you will use AI tools daily to drive efficiency and precision across your work, while providing critical human judgment and oversight. You Will: - Own broker-dealer communications reviews, including pre-approval of retail communications under FINRA Rule 2210 and supervision of internal communications. - Own certain registered person oversight responsibilities, including employee supervision. - Provide compliance coverage across many other areas within a cross-functional coverage model. - Support compliance advisory for product and business priorities. - Contribute to governance activities including board reporting, policy maintenance, and compliance program documentation. - Assist with regulatory examination and inquiry responses, including document production and narrative drafting. - Use AI tools as a core part of daily execution, and also identify opportunities to automate and improve compliance processes, contributing to the team’s migration to an AI-first operating model. Qualifications - 5+ years of experience in broker-dealer compliance, regulatory operations, or a related supervisory function at a FINRA-registered firm. - Active FINRA Series 7 and Series 24 and Series 63 registrations (preferred), or ability to obtain within 120 days of hire. - Demonstrated proficiency with AI tools- you actively use generative AI in your daily work to draft, analyze, review, and automate tasks, and can articulate how you evaluate AI outputs for accuracy and risk. - Direct experience with communications supervision (FINRA Rules 2210, 3110), including keyword-based and sample review programs. - Familiarity with Smarsh or comparable communications surveillance platforms. - Experience supporting or responding to FINRA or SEC examinations. - Excellent written communication skills - you can draft regulatory responses, compliance memos, and governance artifacts that are clear, precise, and examination-ready. - Comfort operating in a fast-paced environment where you are expected to own outcomes across multiple workstreams. - Intellectual curiosity and a bias toward experimentation — you stay current with evolving AI tools and look for ways to apply them to compliance challenges. Benefits - Remote work - Medical insurance - Flexible time off - Retirement savings plans - Modern family planning