Software development on your infrastructure. Offload your team's development from local workstations to cloud servers.
IT Systems Generalist
Location
United Kingdom
Posted
13 days ago
Salary
£57K - £78K / year
Seniority
Mid Level
No structured requirement data.
Job Description
IT Systems Generalist
Coder
Role Description Coder is looking for an experienced and detail-oriented IT Generalist to join our growing team. This is a full-time role ideal for someone who thrives in a fast-paced, hands-on environment. You’ll be the go-to person for user support, SaaS administration, and IT infrastructure, playing a key role in ensuring our team stays productive, secure, and well-equipped. You'll work closely with the larger IT team to keep things running smoothly - from onboarding new hires to managing devices and licenses to supporting SOC 2 compliance initiatives. If you're a strong communicator with a passion for IT operations and solving real problems for real people, this role is for you. - Act as the first line of IT support for employees via Slack and our internal ticketing system - Manage user onboarding/offboarding, including account provisioning through Okta and license management via our SaaS management systems - Administer and maintain core tools like Google Workspace, Slack, Jamf, 1Password, and other business-critical SaaS apps - Set up and manage macOS hardware inventory, including procurement, configuration, and asset tracking - Support SOC 2 and GDPR compliance by following processes for access controls, audits, and data security - Help scale IT operations as we grow - identify gaps, recommend tooling, and streamline support workflows - Document processes and contribute to internal knowledge bases to improve self-service and transparency Qualifications - Have 2-4 years of experience in IT support or systems administration - Are proficient with Okta, Google Workspace, Slack, Zoom, and Apple device management (Jamf preferred) - Are comfortable working independently in a remote environment and prioritizing across a variety of IT tasks - Have a security-first mindset and understand the importance of access controls and audit trails - Enjoy solving problems for end users and improving their day-to-day experience with technology - Have experience with or interest in supporting compliance frameworks like SOC 2 Requirements - Bonus tacos if you have used tools like Lumos, Drata, Rippling, 1Password, or Slack-based ticketing systems Company Description Coder is an AI software development company leading the future of autonomous coding. We empower teams to build software faster, more securely, and at scale through the collaboration of AI coding agents and human developers. Our mission is to make agentic AI a safe, trusted, and integral part of every software development lifecycle. Our self-hosted AI Development Environment is the foundation for deploying agentic AI in the enterprise. It provides a secure, standardized, and governed workspace to deploy autonomous coding agents alongside human developers, accelerating innovation while maintaining control and compliance. Coder's isolated, policy-driven environments improve productivity, cut cloud costs, and reduce data risks. Developers transition to AI at their own pace using their own tools. Platform and security teams can govern, audit, and manage a great developer experience at scale.
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