Role Description We are currently seeking a Facility Manager to join our team supporting our team Nationally. We have one vacancy available and are open to a hiring candidate within Canada, as the role is fully remote at this time. Are you a strategic facilities and real estate professional who thrives in a fast-paced, multi-site environment? We are seeking a Facilities Manager to lead the oversight of our growing clinic portfolio across Canada. In this role, you will: - Manage commercial leases including renewals, negotiations, amendments, and landlord relationships - Lead clinic renovations, relocations, refreshes, and new site openings - Coordinate vendors, contractors, brokers, and project partners - Oversee facilities and real estate project budgets, timelines, and reporting - Partner with Operations, Finance, HR, IT, and Leadership on space planning and facilities needs - Maintain accurate lease and portfolio records and support long-term planning initiatives Qualifications - 7+ years of experience in facilities, commercial real estate, or portfolio management - Experience managing multi-site leased portfolios - Strong lease negotiation and project management experience - Financial acumen related to budgets, capital projects, and lease management - Ability to manage multiple projects in a fast-paced environment - Strong communication, organization, and stakeholder management skills - Experience supporting clinic, healthcare, retail, or professional service environments - Familiarity with commercial leasing across Canada - Project Management certification considered an asset Benefits - Competitive pay starting at $80,000 with final compensation based on experience, professional designation, and overall qualifications - Health and dental benefits are available and eligibility is dependent on hours worked - Consult + Virtual Care - Wellness + vacation hours - Employee discounts on products/services - Professional development & license fee reimbursement - A supportive, passionate, and fun team culture

• Build, manage and maintain healthy professional relationships within the vendor sector for Allstate Canada • Assess casualty vendor markets nationally to identify strengths, opportunities, and claim strategies that will address servicing the changing insurance environment. • Implement policies, processes, and procedures as they pertain to Vendor Programs, maintaining effectiveness and adherence. • Manage the performance of the vendor network as deemed appropriate based on results. • Work with internal stakeholders to facilitate the onboarding, renewal and offboarding of vendors. • Analyze statistical reports, leveraging data to drive decision making. • Proactively manage the vendor network in relation to loss costs. • Provide trending analysis to the Claims Senior Leadership Team. • Work with Procurement to ensure appropriate contractual verbiage directs vendors to execute on regulatory/legislative compliance requirements. • Monitor and maintain existing programs designed to enhance customer service results. • Identify needs/gaps and implement approved solutions designed to enhance customer satisfaction results. • Develop opportunities for clients to provide feedback on vendors, produce and maintain vendor scorecards. • Lead a dedicated team of individuals to support your vision within the vendor space.

• 50-75% of the day is dedicated to telephonic engagement with members and the coordination of their care. • Compiles all available clinical information and partners with the member to develop an individualized care plan. • Provides evidence-based disease management education and support to help the member achieve health goals. • Ensure the appropriate members of the interdisciplinary care team are involved in the member’s care. • Provides care coordination to support a seamless health care experience for the member. • Meticulous documentation of care management activity in the member’s electronic health record. • Collaborate with other participants of the Interdisciplinary Care Team.

• Manage the renewal process for a portfolio of customers, ensuring timely and accurate renewals. • Build strong relationships with customers, and identify opportunities for upselling and cross-selling. • Negotiate and close renewal contracts, working closely with our sales team. • Communicate effectively with both technical and non-technical stakeholders, articulating the value that we provide to our customers. • Collaborate with cross-functional teams to ensure that customer needs are met and issues are resolved.