• Lead learning requests from early discovery through execution • Serve as the primary point of contact for incoming learning requests across multiple functional academies • Lead discovery conversations to understand business goals, audience needs, timelines, constraints, and desired outcomes • Advise stakeholders on the most effective learning approach, including existing content, custom development, blended solutions, or external programs • Translate complex or evolving requests into practical, scalable learning solutions and clearly defined requirements • Bring structure and clarity to fast-moving initiatives involving multiple stakeholders and workstreams • Partner with internal design, development, LMS, and delivery teams to guide execution from intake through rollout • Ensure requirements, storyboards, timelines, and deliverables are aligned before work begins • Coordinate custom learning development requests and maintain momentum across multiple concurrent initiatives • Connect stakeholders, teams, and processes to ensure smooth execution and consistent learner experiences • Support coordination of external vendors and learning partners as needed • Identify and curate relevant learning content from LMS platforms and internal libraries • Partner with LMS administrators to manage course assignments, enrollments, learner groups, and audience tracking • Support live and virtual learning sessions through scheduling, communications, and learner coordination • Maintain organized learning resources aligned to academy and business priorities • Build and coordinate communication plans for learning launches and ongoing engagement initiatives • Draft learner-facing communications and stakeholder updates • Coordinate approvals, rollout activities, timelines, and dependencies across teams

• Implementing cloud solutions across Humana’s IT infrastructure, including integration, maintenance, and support. • Analyzing complex issues and determining the best technical approach for project components, often with considerable independence. • Collaborating with stakeholders to evaluate and enhance cloud systems, ensuring optimal performance and scalability. • Leading rollouts of cloud management platforms and driving continuous improvement through performance evaluations and enhancements.

• Create and deliver customer-centric solution designs, proposed architectures and business outcomes to all levels – developers, architects, CTO, and CIO. • Work with cross-functional teams including Sales, Marketing, Product Management, Services, Support, Training, and Engineering to share Cloudera’s Vision with customers. • Advise customers on use case patterns through discovery and requirements workshops. • Transform customer feedback into actionable product roadmap items. • Work with teammates and management to define technical selling strategy. • Participate within the Cloudera community, share evangelism activities (blogs, meetups, industry events), and contribute to internal and external knowledge repositories.

• Manage and grow a small, senior team by coaching on live deals, developing judgment and technical depth, and hiring people who make the team better - not just bigger. • Set and uphold a high standard for enterprise discovery, technical evaluations, and successful rollouts that directly impact new customer acquisition and expansion. • Partner closely with Sales as a credible technical counterpart on complex enterprise opportunities, helping shape deal strategy, architecture, and execution quality. • Collaborate across Tailscale to improve how we run proofs of concept, explain technical value, and turn real customer feedback into product direction. • Provide clear, actionable feedback to Product and Engineering grounded in concrete customer use cases and enterprise constraints (not hypotheticals). • Stay current on cloud, DevOps, networking, and security trends, and help the team continue sharpening both technical instincts and communication skills.