Role Description This is the top engineering executive under the CTO. The SVP of Engineering is accountable for delivery, quality, productivity, and engineering talent as we scale the platform and the team. The right leader brings the systems thinking to strengthen how engineering operates and the delivery credibility to keep the org shipping through the change. Key Responsibilities - Engineering Delivery - Accountable for product delivery across all engineering teams - Sets delivery commitments with product leadership and ensures they are met - Directs the VP of Engineering, who runs day-to-day team execution - Resolves cross-team dependencies, resourcing conflicts, and escalations - Engineering Operating Model - Defines and standardizes how work flows from requirements to development to QA to release - Reduces friction across teams and improves delivery predictability - Builds the operating rhythm (reviews, planning cadences, decision forums) that keeps the org aligned - AI PDLC Enablement - Operationalizes AI-enabled development workflows across the engineering org - Integrates structured inputs (EPS, TRD, Task Plan), automation, and validation into the daily flow - Drives AI PDLC repeatable and scalable - Centralizes Cursor rule development and usage standards - Quality Engineering - Evolves QA into a structured quality engineering function - Owns test coverage strategy, release confidence, and defect feedback loops - Existing QA team reports into this role, with a focus on long-term capability building - DevOps and CI/CD - Assesses and enhances current CI/CD and deployment processes - Builds out a formal DevOps capability over time - Improves deployment efficiency, environment consistency, and observability - Partners with VP Infrastructure on the underlying platform - Platform Engineering - Centralizes the currently distributed group of senior platform engineers - Builds platform capability as a force multiplier for product teams - Engineering Metrics and Visibility - Defines and implements a consistent set of engineering metrics, including cycle time, throughput, defect trends, and delivery predictability - Creates visibility that supports faster, better decision-making at every level of the org - Engineering Talent and Performance - Partners with HR Operations on expectations for engineering roles and signals of strong performance - Builds structured approaches to performance visibility, team effectiveness, and leadership development - Plays an active role in executive hiring, leveling, and succession for the engineering org - System-Level Improvements - Identifies recurring friction points across teams and designs solutions at the root cause - Introduces scalable practices, guardrails, and structural changes the org needs as it grows Qualifications - Proven executive with experience running engineering at the SVP or CTO level in a growth-stage SaaS company - Has led a worldwide Engineering team (150+), building a scalable skills and staffing model - Strong engineering foundation (ideally started as a high-performing individual contributor) with meaningful time in senior leadership - Has scaled an engineering org through a similar inflection point (roughly 150+ engineers, multiple product areas, growing complexity) - Running both delivery and systems: has held accountability for shipping while also building the underlying operating model - Building and operationalizing AI-enabled development workflows in a production environment - Improving developer productivity, DevOps and CI/CD maturity, and quality engineering - Leading through senior engineering leaders (directors, VPs), not just managing teams directly - Vertical SaaS, regulated industries, or mission-critical software is a strong plus; public safety experience is an advantage - Working effectively with founder-led executive teams - Executive-caliber leader with judgment, presence, and credibility at the ELT level - Systems-oriented thinker who is also execution-focused - Direct communicator who can partner across functions, push back when needed, and build trust quickly Requirements - All applicants must be authorized to work for any US employer in the United States. - Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. - Hiring is contingent upon candidates successfully passing a criminal background check. - As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify. Benefits - Comprehensive compensation and benefits package for eligible employees - Competitive pay - Medical, dental, and vision coverage - FSA/HSA - 401(k) - Flexible PTO - Fully remote workplace - Technology stipend - Opportunities for advancement - Other benefits and perks that set our team apart

Role Description The Siebel Development Lead is responsible for providing technical leadership for the design, development, enhancement, customization, integration, and ongoing support of Oracle Siebel CRM applications. This role oversees development activities across the full software development lifecycle and ensures the delivery of scalable, secure, and high-performing CRM solutions aligned with organizational goals and business requirements. The Siebel Development Lead collaborates closely with business stakeholders, architects, project managers, and technical teams to drive solution delivery, enforce development standards, and support continuous improvement initiatives. - Lead the design, development, configuration, customization, and implementation of Oracle Siebel CRM solutions. - Architect and deliver scalable, maintainable, and high-performing Siebel applications aligned with enterprise architecture standards and business objectives. - Serve as the primary technical lead and subject matter expert for all Siebel development initiatives and production support activities. - Oversee Siebel development activities including workflows, business services, eScript/VB scripting, configuration, runtime events, and Open UI customization. - Design and develop integrations between Siebel and external systems using APIs, web services, middleware, and other enterprise integration technologies. - Provide technical leadership, mentoring, code reviews, and guidance to development team members to ensure adherence to coding standards and best practices. - Collaborate with business analysts, architects, QA teams, and stakeholders to translate functional requirements into technical solutions. - Troubleshoot and resolve complex technical issues, performance bottlenecks, and production defects within Siebel applications and integrations. - Ensure compliance with security, data integrity, change management, and software development lifecycle (SDLC) standards. - Support release planning, deployment activities, environment management, and production migrations. - Participate in solution design sessions, technical estimations, and project planning activities. - Drive continuous improvement initiatives related to development processes, automation, system performance, and application stability. - Maintain technical documentation including solution designs, integration specifications, development standards, and operational procedures. - Coordinate with infrastructure, database, and support teams to ensure system reliability, scalability, and availability. - Stay current with Oracle Siebel technologies, industry trends, and emerging CRM best practices to recommend innovative solutions and improvements. Qualifications - Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience. - Extensive experience developing and supporting Oracle Siebel CRM applications in enterprise environments. - Strong expertise in Siebel configuration, workflows, eScript, business services, integration objects, and Open UI. - Experience with Siebel integrations, web services, REST/SOAP APIs, middleware technologies, and relational databases. - Strong understanding of software development methodologies, SDLC processes, and Agile delivery frameworks. - Demonstrated leadership experience managing or mentoring development teams. - Excellent analytical, problem-solving, communication, and stakeholder management skills. - Ability to manage multiple priorities and work effectively in a fast-paced, collaborative environment. Company Description M&S (which stands for Management and Solutions) was conceived in 2002 with the vision of creating highly effective teams of elite consultants to deliver strategic process and technology solutions to enterprise organizations across the US. Our commitment to delivery in complex environments and long-term customer success has merged process and technology into innovative solutions, established deep pockets of expertise, and enabled innovative transformation for evolving businesses. We have intentionally cultivated steady growth focused on being approachable and helpful to our dearly valued clients and closely cared-for employees. M&S people simply “care hard”, and this reflects in our work products, our interactions, and our culture.

• Evolve how our flat engineering organization scales with agents. Ensure and retain high talent density. Drive efficiency by leveraging AI. Set the forward-looking technical vision that supports the business. • Shape how Counterpart builds software in an AI-native world. Partner with the CEO, engineering leaders, and technical product managers to refine how we build, how we operate, and how we compound output. • Run Engineering as a function that allocates its people and agents across competing initiatives. Own the allocation decisions, engineering standards, delivery quality, and the mechanisms to ensure project teams maintain technical coherence while operating independently. • Own the infrastructure that enables AI-native engineering: developer experience, AI and data platforms, and system infrastructure. • Own hiring, performance management, compensation, and talent development for the engineering organization. Partner with the Head of People and the Chief of Staff to ensure Engineering's people model and operations fit the company's operating cadence. • Ensure our systems meet high standards for reliability, observability, and security, including compliance with SOC 2, HIPAA, and NYC Cybersecurity regulations. • Represent Counterpart's technology capabilities internally and externally, aligning with leadership, partners, and investors to communicate vision and execution.

Role Description Eaton’s North American Sales Division is seeking a National Account Manager- Engineering Services. This position may be remote within the US and will require up to 35% travel. The role will be responsible for developing, maintaining, and growing Engineering Services business with targeted customers in the hyperscale and multi-tenant data center segment. This role will own key customer relationships at the corporate level and maximize these relationships to drive national programs and initiatives. The individual will work in conjunction with NAS vertical account leaders and managers to provide full customer support. Additionally, this individual will provide leadership in communicating customer needs and value propositions to the division to aid effective decision making and organizational direction. They will deliver customer strategy and support needs to the Engineering Services and NAS vertical sales organization and ensure alignment throughout the organization. They will be responsible for coordinating response to program level quotations and driving closure, including service agreements, terms and operational response. In this role you will: - Own and grow national Engineering Services relationships with assigned strategic customers across hyperscale and MTDC segments - Serve as the primary executive-level point of contact for assigned accounts, driving account strategy, national programs, and long-term growth initiatives - Develop and execute multi-year account plans aligned to customer priorities, Eaton strategy, and installed base growth opportunities - Drive Engineering Services revenue growth, margin performance, and program-level execution for assigned national accounts - Lead cross-functional coordination across Engineering Services, field operations, NAS vertical sales, legal and finance, to ensure successful delivery of customer programs - Translate customer requirements and voice-of-customer into actionable internal initiatives, influencing service offerings, operational strategy, and organizational direction - Support and lead complex, program-level quotations, ensuring alignment on scope, pricing, risk, margin, and execution capability - Negotiate and manage commercial contracts including service agreements, master service agreements (MSAs), pricing frameworks, and terms and conditions - Ensure customer programs are operationally executable by aligning capacity, capabilities, and delivery models with internal stakeholders - Act as the escalation point for account-level execution risks and customer issues, driving resolution through collaboration and influence - Partner with sales and services leadership to identify recurring revenue opportunities including preventive maintenance, testing, lifecycle, and modernization services - Maintain close alignment with NAS vertical account leaders to deliver a unified Eaton customer experience - Serve as a role model for Eaton’s values and philosophies and code of ethics Qualifications - Minimum five (5) years of electrical industry sales/marketing/operations experience - Experience managing national or strategic customer accounts with multi-site and multi-stakeholder complexity - Proven experience leading commercial discussions, including pricing strategy and contract negotiations - Demonstrated ability to influence cross-functional teams in a matrixed organization, without direct authority - Possess and maintain a valid and unrestricted driver’s license - Bachelor’s degree from an accredited institution Preferred Qualifications - Experience in electrical engineering services, field engineering, or critical power infrastructure - Direct experience supporting hyperscale or multi-tenant data center customers - Services-based account management experience with recurring revenue models - Familiarity with service program deployment across multiple sites or region Your Skills - Superior knowledge and demonstrated skills of sales techniques, customer interaction and customer relations - Ability to translate voice of customer to impact organizational direction - Leadership style and demonstrated behavior consistent with Eaton’s values and philosophies - Analytical thinking capability, leveraging data-driven arguments to make decisions - Customer orientation with the ability to understand, communicate and meet customer needs - Negotiation skills and expertise, ability to cope with ambiguity and work through complex problems and manage conflict - Technical aptitude to understand and position solutions within the respective product category - Ability to execute and communicate compelling value proposition and strategy - Ability to manage different maturity levels in the market and varying business cycles - Strong knowledge of managing products, product applications and distribution channels Benefits - Competitive pay and a variety of benefit programs for eligible employees - Expected annual salary range for this role is $134,000 - $196,000 a year - This role is also eligible for a variable incentive program Equal Employment Opportunity We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Second Chance Employment Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. Application Process To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.