• Generate & Qualify Pipeline • Prospect into accounts through outbound channels including cold calling, email, LinkedIn, and sales engagement tools • Secure and qualify meetings with prospective customers by uncovering business challenges and identifying opportunities aligned to Observe.AI’s solutions • Research target accounts and prioritize outreach strategies based on ICP alignment, buying signals, and market opportunity • Consistently achieve and exceed pipeline generation metrics including meetings booked and qualified opportunities • Support Field & Event Marketing Efforts • Partner with Marketing and Sales teams to drive engagement before, during, and after events • Use tools like Vendelux to identify targets and schedule meetings around conferences and industry events • Attend customer-facing dinners, roundtables, forums, and conferences • Become a Product & Market Expert • Develop a strong understanding of Observe.AI’s AI platform and our differentiated position in the contact center and CX market • Clearly communicate value propositions to both technical and business stakeholders • Share market intelligence including customer feedback, competitor activity, and emerging AI trends • Leverage Modern Sales Technology • Utilize tools such as Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator, Nooks, and other prospecting platforms to drive efficiency and pipeline visibility • Maintain accurate activity tracking, prospect data, and forecasting hygiene within Salesforce • Collaborate across GTM • Partner closely with Marketing to sharpen messaging. Giving frontline feedback from the market that can directly influence outreach strategy and the evolution of the product roadmap. • Work side by side with Account Executive teams to strategize outreach and ensure seamless opportunity handovers.

• Identifying and creating new qualified sales opportunities • Driving brand awareness to manage a pipeline of potential prospects • Engaging with potential customers to uncover business needs • Achieving and exceeding monthly targets for generating qualified leads

• Identifying and creating new qualified sales opportunities • Driving brand awareness to build, fuel and manage a pipeline of potential prospects • Engaging with and conducting discovery conversations with potential customers/decision makers to uncover business needs • Achieving and exceeding monthly targets for generating qualified leads • Learning and managing proven sales processes to generate new opportunities • Leveraging a range of sales tools to prospect into key verticals and geographies • Learning our technology and case studies to understand and deliver our unique value proposition

Role Description Soda is looking for an SDR Intern to support our sales team and help scale our outbound efforts. In this role, you’ll focus on reaching out to prospective customers, qualifying inbound and outbound leads, and booking meetings for our Account Executives (AEs). - Help AEs with follow-ups and assist in moving deals forward through the sales pipeline. - Occasionally join in-person events to support our sales and marketing efforts. - Work closely with SDRs, Account Executives, and Lead Researchers. Responsibilities - Pipeline Building: Purely outbound role focused on booking meetings for AEs. - Prospecting: Research leads and accounts, identify their use cases, tech stack, funding, and interest, and use it for the outbound. - Booking meetings: Use all channels such as LinkedIn, email, and cold calling (a lot!). - Build from Scratch: Develop new strategies or improve existing playbooks, messaging, and sequences. - Collaboration: Work with AEs on follow-ups and alignment on important accounts, and with lead researchers for prospecting. - CRM Management: Log, track, and keep sales activities up to date in CRM tools such as Salesforce and Lemlist. - Highly proactive and independent, with a strong ability to propose and defend new ideas. - Excellent communication skills in English (spoken and written). - Quota hitter: Motivation to not just hit your number but also exceed it. - Fast learner: Ability to grasp new concepts quickly. - Comfortable working independently and in a team environment. - Available for a minimum of 20 hours per week. - Start date: January (looking to fill this role ASAP). - Based in the US. Qualifications - Prior internship or experience in a data-related company (nice to have). - Previous sales or customer service experience (nice to have). - Some understanding of the data/AI tooling landscape (nice to have). - Based in a major city where industry, tech, or startup events regularly take place (nice to have). Benefits - Join a fast-growing, VC-funded international startup with a flat structure. - Take full ownership of your work. - Collaborate with a diverse, rapidly expanding global team. - Fully remote and flexible work culture, with frequent opportunities to connect in person. - Opportunity to transition into a full-time sales/growth role post-internship. - Compensation: $25/hour. Hiring Process - Attach a Google Drive link with a short video (max 1 minute) where you briefly introduce yourself and answer: “What is the most impressive thing you’ve achieved?” - Practical assignment. - Team interview.