Role Description Due to SIS’s rapid and exciting growth, we are expanding our team and looking for an Implementation Consultant to join us. This is an opportunity to be part of a growing, award-winning organization where your expertise can make a meaningful impact for clients across the perioperative space. In this role, you will serve as a clinical and business subject matter expert throughout the implementation of SIS Complete, helping clients improve workflows, adopt technology with confidence, and achieve strong operational outcomes. If you are energized by collaboration, continuous improvement, and delivering great client experiences, this role offers the chance to grow your career while making a difference. - Assist clients with application configuration, based on user needs and industry standards. - Perform project management tasks to take clients through project life cycle. - Train administrative and end users SIS Complete and associated applications. - Determine business and clinical requirements and establish partnership with client for successful implementation for the project team (client, vendors, and SIS). - Review, discuss, understand, and execute the processes and procedures with the team on all facets of the project, including project kickoff, milestones, training and education, reporting, interfacing, troubleshooting, issue tracking, and escalation. - Identify client-associated risks and provide actions or solutions. - Give a hands-on approach to the implementation process. - Identify possible risks with the client on a continual basis during the project life cycle. - Review, assess, and help manage the application scope of work and scheduling. - Exposure to and use of ASC billing practices. - Assist and focus client in directing resources and efforts to achieve project goals. - Address client’s application issues and close all issues before transition to Support. Qualifications - Bachelor’s degree strongly preferred. Requirements - Knowledge of healthcare industry, ASC industry preferred. - Experience with SAAS software implementations. - Skill in interpersonal communication, both verbal and written, across all levels of an organization with a high degree of tact and diplomacy. - Must be able to take a friendly approach to teaching all levels of end users. - Must be able to motivate others to learn. - Strong organization and time management skills. - Skill in problem solving in order to provide issue resolution and troubleshoot where necessary. - Ability to work in a collaborative, team environment while taking ownership of one’s project. - Ability to take initiative and be a self-starter while working on projects. - Ability to quickly learn new concepts and apply them to new situations. Benefits - Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance. - Vacation/Sick time. - 401(k) retirement plan with company match. - Paid Holidays. - SIS Cares Day. - Fully Remote.

• Lead client onboarding: Gather requirements, understand client goals, and design tailored solutions using existing features or enhancements. • Manage implementation lifecycle: Oversee end-to-end onboarding with developers and designers • Serve as client liaison: Act as the primary contact during onboarding, managing communication, requirements, and escalations. • Own project scope: Manage contracts (SOWs, Order Forms) and ensure enterprise configurations integrate successfully • Advance platform usability: Partner with product teams to identify and implement UX/UI improvements • Drive continuous improvement: Champion enhancements that align the platform with evolving client and business needs.

• Drive successful onboarding and implementation outcomes for 8–12 active client projects simultaneously • Ensure clients remain aligned to timelines, milestones, and implementation deliverables • Improve operational efficiency by maintaining organized documentation and implementation workflows • Support high customer satisfaction through proactive communication and structured project management • Contribute to continuous improvement of onboarding and implementation methodologies • Strengthen collaboration between implementation, product, solutions, and client success teams • Client Implementation Management – 50%: Serve as the primary point of contact for clients from kickoff through go-live • Lead kickoff calls, milestone reviews, and recurring implementation status meetings • Manage 8–12 concurrent implementation projects across varying client sizes and complexity levels • Hold clients accountable to implementation timelines and proactively escalate blockers when necessary • Maintain momentum across all active projects to ensure timely completion • Project Administration & Documentation – 20%: Maintain accurate project documentation, implementation milestones, and status updates within project management systems • Configure platform-related documentation and templates using Microsoft Excel and Word • Replicate client-specific report formats with strong attention to detail and accuracy • Track deliverables, dependencies, and project progress across multiple implementations • Ensure internal visibility into project health and customer status updates • Internal Collaboration & Cross-Functional Coordination – 20%: Partner with Solutions teams on data migration and platform configuration requests • Coordinate with Product teams to relay customer feedback and feature requests • Work closely with training and go-to-market teams to support onboarding and enablement sessions • Transition completed implementations smoothly to the Client Success team upon go-live • Collaborate cross-functionally to improve implementation quality and operational efficiency • Process Improvement & Self-Development – 10%: Complete a structured onboarding program and actively engage in internal training initiatives • Participate in company-wide meetings and educational sessions • Contribute ideas and feedback to improve implementation processes and documentation • Continuously develop product knowledge and implementation best practices

Title: Consultant for the Implementation of the Monitoring and Evaluation Framework Location: New York United States Job Description: Result of Service Expected outputs Output 1: Prepare the Secretary-General's report and its statistical annex; comprehensive updated ABAS metadata and methodological documentation, and verified interoperability with the UN Data Commons and the global SDG database; and prepare presentations, briefing notes, and other analytical inputs for Member States and stakeholders as required. Output 2: Progress report on operationalisation of the ABAS reporting mechanism, including status of data submissions by custodian agencies and member states, identified data gaps and remedial actions taken, and recommendations for addressing remaining reporting challenges; and at least one concept note or project proposal for resource mobilisation related to ABAS implementation and capacity development, including donor-facing materials, prepared in support of coordination with partners and stakeholders. Output 3: Design and delivery of capacity building activities (in-person and/or virtual) for SIDS on ABAS reporting and implementation, including training materials, facilitator guides, and post-activity follow-up plan, developed in coordination with regional commissions and relevant regional organisations. Output 4: Technical guidance package for SIDS on data collection, validation, and reporting for ABAS indicators, including methodological guidance on newly introduced indicators not aligned with existing SDG reporting processes and guidance to countries on data sources and alignment with national statistical systems. Work Location Home Based Expected duration Expected to start by 1 June 2026 for 10 months. Duties and Responsibilities The fourth International Conference on Small Island Developing States (SIDS), resulted in the adoption of the Antigua and Barbuda Agenda for SIDS - A Declaration for Renewed Prosperity (ABAS) . The ABAS is the first programme of action for SIDS that explicitly mandates a framework to measure progress. Paragraph 38 calls for a monitoring and evaluation (M&E) framework with clear targets and indicators and mandates an inter-agency task force (IATF-ABAS) to develop such framework. With support from the United Nations Department of Economic and Social Affairs (UN DESA) and the Office of the High Representative for the Least Developed Countries, Landlocked Developing Countries and Small Island Developing States (UN-OHRLLS), the IATF-ABAS developed a draft framework in close collaboration with Member States and relevant UN agencies. The framework was endorsed by the General Assembly in December 2025. The ABAS M&E framework provides a structured basis for tracking progress in the implementation of the Agenda. It translates the political commitments of the ABAS into concrete targets and indicators to ensure accountability at the national, regional, and global levels. The framework comprises 59 targets and 83 indicators, organized across seven sections. The indicators cover more than 100 of the 133 commitments contained in the ABAS. Global and national reporting on the framework will begin in 2026, marking a transition from framework development to implementation. In this context, UN DESA requires the expertise of a consultant to provide substantive, technical and coordination support to the operationalization of the ABAS M&E framework. This includes supporting SIDS in reporting on ABAS indicators, strengthening national capacities through targeted capacity development activities, facilitating coordination with custodian agencies and partners, contributing to the development of the ABAS database and its underlying data and metadata, and supporting broader programme implementation and resource mobilization efforts. Under the overall guidance of the Chief of the SIDS Unit and the Chief of the SDG Monitoring Section, the consultant will provide substantive, technical, and coordination support to the implementation of the ABAS M&E framework. The consultant will be responsible for the following tasks: 1. Reporting and implementation • Support the development and maintenance of the ABAS database, including the compilation, validation, and organization of data and metadata for ABAS indicators; • Contribute to the development of metadata, methodological documentation, and data standards to ensure consistency, transparency, and comparability of ABAS indicators; • Assist in ensuring alignment and interoperability with existing UN data platforms, including the UN Data Commons and the global SDG database; • Prepare the Secretary-General's report and its Statistical Annex; • Provide technical support to SIDS in the implementation of the ABAS M&E framework, including on data collection, validation, and reporting; • Support the operationalization of the ABAS reporting mechanism, including facilitating communication and coordination among national statistical systems, custodian agencies, and other stakeholders; • Assist in addressing data gaps and reporting challenges, including through guidance to countries on methodologies, data sources, and alignment with existing SDG reporting processes. 2. Capacity development • Design, develop, and deliver in-person and virtual capacity building activities (including workshops, training sessions, events, and guidance materials) to strengthen national capacities for ABAS reporting and implementation; • Coordinate with regional and international partners, including custodian agencies, regional commissions, and relevant regional organizations, to ensure coherent and complementary support to SIDS; • Facilitate knowledge-sharing and peer learning among SIDS on data, reporting practices, and institutional coordination. 3. General programme support • Provide inputs to the preparation of concept notes, project proposals, and other materials related to ABAS implementation and capacity development; • Support coordination with partners and stakeholders to advance implementation of ABAS-related activities. 4. Other substantive duties • Contribute to the preparation of analytical inputs, presentations, briefing notes, and reports related to ABAS implementation, as required; • Perform other related duties as assigned by the supervisors. Qualifications/special skills Advanced university degree (master's degree or equivalent) in sustainable development, statistics, economics, development studies, or other related disciplines. A minimum of seven years of progressively responsible experience in data collection, analysis, national or regional policy, reporting and monitoring processes is required. Familiarity with data collection, analysis, reporting, and monitoring processes in national, regional, and international statistical systems with a focus on SIDS is required. Experience in implementing statistical and M&E frameworks on issues related to sustainable development in general is required and SIDS specifically is desirable. Competency in the production of analytical reports and in quantitative and qualitative research products is required. Experience working with a wide range of stakeholders, including in organizing and facilitating multi-country workshops or activities involving diverse stakeholders, is desirable. Languages Fluency in oral and written English is required. Additional Information Not available. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.