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CapIntel

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Product Implementation Manager

Implementation SpecialistCustomer SuccessFull TimeRemoteSeniorTeam 51-200Since 2019H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

11 days ago

Salary

$100K - $140K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Product Implementation Manager

CapIntel

• Lead client onboarding: Gather requirements, understand client goals, and design tailored solutions using existing features or enhancements. • Manage implementation lifecycle: Oversee end-to-end onboarding with developers and designers • Serve as client liaison: Act as the primary contact during onboarding, managing communication, requirements, and escalations. • Own project scope: Manage contracts (SOWs, Order Forms) and ensure enterprise configurations integrate successfully • Advance platform usability: Partner with product teams to identify and implement UX/UI improvements • Drive continuous improvement: Champion enhancements that align the platform with evolving client and business needs.

Job Requirements

  • Multiple years of onboarding customized enterprise software solutions or experience in a similar role
  • Proven ability to manage projects, including timelines, deliverables, and stakeholder expectations.
  • Excellent communication and presentation skills
  • Knowledge of the wealth management industry is required

Benefits

  • Comprehensive benefits
  • Variable pay
  • Equity
  • Flexible time off
  • Opportunities for growth and development

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