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Sequoia Connect

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Lead QA Analyst / Support (BA + QA)

Business AnalystBusiness AnalystFull TimeRemoteLeadTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Mexico

Posted

14 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Lead QA Analyst / Support (BA + QA)

Sequoia Connect

Role Description We are currently searching for a Lead QA Analyst / Support (BA + QA): - Lead QA and implementation support for the SLAMNET-Parcel rollout in Mexico, ensuring alignment between business needs and technical delivery. - Act as the primary liaison between the vendor, technical teams, Mexico Brokerage business stakeholders, and QA resources. - Translate complex Brokerage operations and customs processes into clear functional specifications, test scenarios, and validation criteria. - Track implementation lifecycle artifacts, including progress, defects, functional gaps, risks, and required escalations. - Coordinate QA teams, delegating testing activities to QA Engineers while ensuring evidence collection and timely defect resolution. - Define comprehensive QA test plans, acceptance criteria, and regression testing activities for parcel functionalities. - Perform issue triage by analyzing defects, assessing business impact, and coordinating with vendors for fixes. - Validate delivered functionality to ensure it meets requirements before UAT, release readiness, or production deployment. - Support go-live readiness and post-go-live stabilization, ensuring business sign-off and final defect closure. - Maintain requirement traceability and documentation within tools like Jira, Azure DevOps, or ServiceNow. Qualifications - Proven experience leading QA activities for system implementations in Logistics, Parcel, Transportation, or Customs/Brokerage environments. - Deep understanding of Mexico Brokerage operations, including customs processes, regulatory requirements, and parcel clearance flows. - Strong hybrid background (BA + QA): Ability to translate business needs into technical requirements while managing the testing lifecycle. - Expertise in QA methodologies, including test case design, UAT support, and defect management. - Proficiency with project tracking tools such as Jira, Azure DevOps, ServiceNow, or HP ALM. - Exceptional stakeholder management skills, with the ability to manage multiple priorities and vendor dependencies. Requirements - Experience specifically with Parcel rollout or SLAMNET systems. - Certifications in Software Testing (ISTQB) or Business Analysis (CBAP). - Advanced Oral English. - Advanced Spanish. Benefits - Fully remote position. Company Description At Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several Fortune 500 companies—to "Rise™." This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for global leaders.

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