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Spiceworks

The marketplace that connects the IT industry

Manager, Research Data – Operations

Location

India

Posted

72 days ago

Salary

0

Seniority

Senior

Bachelor Degree4 yrs expEnglish

Job Description

Manager, Research Data – Operations

Spiceworks

• Design and implement custom surveys in collaboration with Research Directors and survey vendors. • Analyze business outcomes driven by technology adoption and create best-in-class data cuts. • Create clear, engaging data visualizations in PowerPoint that support client decision-making. • Develop insightful reports and presentations, translating complex data into actionable takeaways. • Synthesize research insights to create compelling and credible narratives for various marketing assets, including articles, whitepapers, infographics, ebooks, videos, and more. • Gather and evaluate research vendor bids while monitoring costs to ensure invoices align with project budgets. • Manage external research vendors to ensure timely and high-quality deliverables. • Oversee data collection processes to ensure quality and accuracy. • Continuously explore new ways to enhance research quality and improve processes. • Partner with cross-functional teams—including marketing, sales, content, and project management—to seamlessly integrate research into broader strategic programs.

Job Requirements

  • 4+ years of relevant market research, statistics, and survey experience
  • Hands-on experience designing online and phone-based surveys (Qualtrics is a plus!)
  • Strong writing and presenting skills
  • Strong data analysis skills, particularly in Excel
  • Experience managing research vendors for sampling and translations
  • Familiarity/acumen with business software (i.e. Microsoft 365, Google Workspace, Salesforce, Wrike, etc.)
  • Excellent problem-solving, writing, and presentation skills
  • A proactive mindset with a passion for uncovering insights
  • Understanding of technology vendor landscape and/or experience with technology marketing
  • Ability to work across disciplines and collaborate with multiple teams
  • Interest in managing and mentoring other researchers as our team grows

Benefits

  • competitive salaries
  • robust, health and wellness-focused benefits
  • paid time off
  • paid holidays
  • extended leave of absence
  • Employee Resource Groups
  • company-sponsored events
  • regular opportunities for professional growth through educational support, mentorship programs, and career development resources
  • employee engagement programs and recognition awards

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