Spiceworks

• Own complete revenue accountability for the AdOps function, including delivery against quarterly and annual revenue targets with a clear mandate for quarter-on-quarter growth • Proactively identify and surface upsell, cross-sell, and incremental revenue opportunities from campaign performance data, inventory availability, and client engagement patterns • Partner with Sales and Customer Success to build a structured pipeline of incremental asks—packaging underutilized inventory, high-performing placements, and audience extensions into actionable upsell recommendations • Track and report on revenue delivery, at-risk campaigns, and growth opportunities as part of regular leadership and ELT reporting cadences • Develop a commercial instinct within the AdOps team—ensuring every campaign manager understands the revenue impact of their delivery decisions, not just the operational mechanics • Maintain a clear-eyed view of operational costs, gross margins, and cost-per-delivery across all campaign types and channels • Continuously evaluate the vendor and ad tech stack for cost efficiency—actively seeking cheaper but equally effective alternatives for ad serving, verification, data, and programmatic partners • Negotiate vendor contracts and renewals with a margin-first mindset, benchmarking costs against industry standards and internal ROI thresholds • Build and maintain a cost-of-delivery model that gives leadership visibility into margin trends, cost drivers, and optimization opportunities • Manage budgets and expenses related to ad operations, working with Finance to ensure accurate forecasting and reporting • Take ownership of training the Sales team to effectively position, pitch, and sell Display advertising products in the market—ensuring sellers understand inventory, targeting capabilities, performance benchmarks, and competitive differentiation • Oversee the end-to-end execution of digital advertising campaigns, including creative trafficking, targeting, pacing, troubleshooting, and performance reporting across display, native, newsletter, and programmatic channels • Own and enforce end-to-end QA standards across the campaign lifecycle—from creative intake and trafficking setup through delivery, reporting, and close-out—ensuring zero defect handoffs to clients and internal stakeholders • Maximize ad inventory utilization across Spiceworks.com properties, tracking sell through rates, monitoring availability, and communicating performance expectations with Sales and Finance stakeholders • Lead, mentor, and develop a team of ad operations professionals, providing guidance, feedback, and growth opportunities.

• Perform initial screening and vetting for a high volume of new brand leads • Assist Account Executives in drafting basic RFP responses and preparing sales collateral • Handle the administrative setup and execution of affiliate campaigns • Monitor campaign performance metrics and generate regular reports for internal stakeholders • Provide administrative relief for affiliate selling team members • Maintain accurate records in Salesforce and Asana

• Hunt down, discover new business opportunities and close deals • Once you’ve developed your book of business, you’ll be responsible for growing those relationships • Work with marketing to develop inbound campaigns to drive more leads to you • Develop internal relationships to grow knowledge of how the business is run • Oversee client success and renewal revenue

• architect, implement, maintain, and optimize highly available and scalable cloud infrastructure primarily on AWS • develop, manage, and maintain scalable and reproducible cloud environments using Infrastructure as Code tools • design, implement, and optimize CI/CD pipelines using tools such as GitLab CI/CD, Argo CD, Jenkins, or CircleCI • manage and operate containerized applications using Docker and Kubernetes • implement and maintain monitoring, logging, and alerting systems using tools such as Datadog, CloudWatch, Prometheus, Grafana, or ELK Stack • implement cloud security best practices • manage and optimize Amazon RDS database infrastructure • configure and administer Cloudflare to enhance network security • collaborate with development, product, and operations teams

• Assist in building and maintaining ETL/ELT data pipelines using Matillion or similar tools • Work with Snowflake to store, process, and analyze data • Write, optimize, and maintain SQL queries for large datasets • Perform data extraction, transformation, and loading from multiple sources (APIs, S3 files, databases) • Monitor and troubleshoot data workflows and pipelines • Support scheduling and automation of jobs using orchestration tools • Ensure data quality, consistency, and reliability • Collaborate with team members and stakeholders to understand data requirements • Maintain proper documentation for data processes and workflows • Work in a fast-paced, collaborative environment while demonstrating ownership, analytical thinking, and problem-solving skills • Continuously learn and adapt to new technologies, tools, and data engineering practices

• Perform software testing for various systems including web and mobile applications, customer billing, back-end database systems, email delivery, and security systems • Participate in the project lifecycle, from reviewing requirements through release and post-launch support • Create and execute comprehensive test plans and test cases • Report and track issues through resolution • Conduct functional, system integration, regression, user acceptance and production deployment testing • Reproduce production bugs and validate bug fixes • Collaborate with all departments during and after development to ensure processes are followed for full test coverage • Demonstrate ownership and accountability with assigned tasks • Provide accurate and timely estimates for QA timelines and effort • Establish and evolve formal QA processes • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices

• Design and develop advanced applications and intelligent systems • Conduct peer review before committing to the code repository • Unit-testing code for robustness, including edge cases, usability, and general reliability • Monitoring and maintenance (hotfixes) of production systems • Improve application performance and other non-functional requirements such as reliability • Deliver technical discussion on the implemented functionalities • Comply with coding standards that the organization has set • Adapt the SCRUM software development process - participating in Sprint planning, review, standup, and retrospectives

• Design digital assets including pitch decks (Google Slides & PPTX), 1-page summaries (PDF), and potentially some explainer videos, ebooks, social media creatives, visual support for blogs and articles, logos, presentations etc. for external use. • Oversee all design projects, from conception to delivery • Understanding the brief from commercial strategy and marketing teams (internal stakeholder) and providing design solutions • Creating design options for review by internal stakeholder • Explaining design concepts and ideas and convincing internal stakeholders • Creating exciting and high impact visual assets and delivering within agreed deadlines • Review and approve design developed by design contractors (if needed), ensuring that deliverables address marketing goals and challenges effectively • Finalizing designs and adapting as per requirement across multiple promotion channels • Assist with global design /brand team for implementation of global design projects • Maintain brand consistency throughout all our marketing projects • Coordinating with marketing stakeholders for adapting legacy creatives when required • Deliver finalized design assets to other internal teams for HTML, animation, and website implementation • Innovation & Continuous improvement : Constantly looking at pushing the boundaries and providing innovative creative solutions that would improve engagement with readers.

• Design and implement custom surveys in collaboration with Research Directors and survey vendors. • Analyze business outcomes driven by technology adoption and create best-in-class data cuts. • Create clear, engaging data visualizations in PowerPoint that support client decision-making. • Develop insightful reports and presentations, translating complex data into actionable takeaways. • Synthesize research insights to create compelling and credible narratives for various marketing assets, including articles, whitepapers, infographics, ebooks, videos, and more. • Gather and evaluate research vendor bids while monitoring costs to ensure invoices align with project budgets. • Manage external research vendors to ensure timely and high-quality deliverables. • Oversee data collection processes to ensure quality and accuracy. • Continuously explore new ways to enhance research quality and improve processes. • Partner with cross-functional teams—including marketing, sales, content, and project management—to seamlessly integrate research into broader strategic programs.