Role Description A Scrum Master in a Guidewire environment is responsible for facilitating Agile practices, removing impediments, and ensuring effective collaboration within the team. - Organizes and leads essential Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives. - Removes impediments by identifying and eliminating obstacles that hinder the team's progress, addressing both technical and organizational challenges. - Acts as a coach for the development team and the Product Owner, helping them understand and implement Agile principles and Scrum practices effectively. - Encourages the team to self-organize and make decisions collaboratively, fostering an environment of ownership and contribution. - Tracks and monitors the team's progress and performance using tools like burndown charts to provide insights into velocity and areas for improvement. - Facilitates retrospectives to help the team reflect on their processes and identify areas for improvement, promoting a culture of learning and adaptation. - Liaises with stakeholders, serving as a bridge between the development team and external stakeholders to ensure clear communication and alignment on project goals. Qualifications - Minimum of 10+ years of experience working with Guidewire Software, including familiarity with all its modules such as Policycenter, Billingcenter, and Claimcenter. - Guidewire Associate Certification is a must. - Other Insurance Domain Certifications are good to have. Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. - Part of the $4.8 billion RPG Group. - Community of 10,000+ innovators across 30+ global locations. - We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. - We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace.

• Facilitate the application of agile and project management practices with the team and stakeholders. • Lead Scrum ceremonies and ensure adherence to agile rituals. • Manage scope, schedule, and quality, monitoring risks, dependencies and the critical path. • Support the Product Owner/Manager in detailing and prioritizing the backlog. • Remove impediments and foster a healthy, collaborative and productive environment. • Mediate conflicts and encourage continuous improvement within the team. • Monitor, publish and analyze efficiency and performance metrics, driving data-driven actions. • Facilitate communication between teams, manage dependencies and optimize workflows. • Ensure correct application of the agile process, identifying and eliminating bottlenecks. • Keep stakeholders informed about progress, risks and outcomes through reports and synchronization rituals. • Contribute to mapping value streams and support the definition of customer requirements. • Engage the team in the continuous evolution of acceptance criteria, DoD, DoR and backlog practices. • Act as Scrum Master for one squad.

Role Description We are looking for a Senior Agile Coach to help teams and leaders do their best work—together. In this role, you will shape how agile principles scale across the enterprise, helping teams grow in maturity, confidence, and outcomes. As a trusted advisor within the Agile Center of Enablement (ACoE), you will combine thought leadership with hands-on coaching to remove barriers, strengthen delivery, and accelerate business value. - Advance agile maturity at scale by assessing current team practices, identifying gaps, and designing clear improvement plans that increase predictability, collaboration, and delivery outcomes. - Coach and enable key agile roles, including Scrum Masters, Product Owners, Experience Owners, Solution Train Engineers, and Group Owners, so they can confidently lead high‑performing teams. - Serve as a strategic advisor to leaders and executives, providing guidance on complex, cross‑organizational challenges that impact agile adoption and enterprise delivery. - Own and evolve agile standards and assets, including process libraries, maturity assessments, training content, and best‑practice documentation for enterprise reuse. - Design and deliver impactful learning experiences, such as agile boot camps, SAFe training, Communities of Practice, and speaker series that build shared capability across teams. - Drive insight through metrics, supporting the identification, collection, and reporting of agile measures that inform decisions and demonstrate progress. - Remove barriers to scaling agile, proactively identifying systemic challenges and partnering across functions to resolve them. - Strengthen alignment and transparency by organizing and participating in agile events such as demos, retrospectives, Inspect & Adapt sessions, and leadership presentations. - Act as a servant leader within the ACoE, contributing to the product backlog, influencing priorities, and ensuring work delivers meaningful business value. Qualifications - Minimum of 8 years of experience working in agile environments, including hands‑on agile coaching across multiple teams. - Experience supporting or leading an Agile Center of Enablement (ACoE) or similar enterprise agile function. - Deep knowledge of agile and scaling frameworks (e.g., Scrum, Kanban, SAFe) and their practical application in large, complex organizations. - Proven ability to coach at multiple levels, from individual contributors to senior leadership. - Strong communication and facilitation skills, with experience delivering presentations and leading change with diverse stakeholders. - Demonstrated ability to provide thought leadership and serve as a trusted advisor on complex, high‑impact initiatives. Requirements - Experience developing and managing agile training programs, including SAFe certifications. - Experience building and sustaining Communities of Practice across an enterprise. - Background in defining and using agile metrics to guide continuous improvement. - Bachelor’s degree or equivalent practical experience (degree preferred, not required). - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - Annual salary of 121,000 - 201,600 USD / yearly, depending on relevant factors, including experience and geographic location. - Eligible to participate in an annual bonus plan. - Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs. - 401(k) and company paid life insurance. - Tuition reimbursement. - A minimum of 18 days of paid time off per year and paid holidays. Company Description At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers, and patients. Join us in driving growth and improving lives.

Role Description The Scrum Master will possess a view of the development and delivery process of the team while focusing on its integration with the ART and the Operational Value Stream, inclusive of all aligned teams and developmental value streams. You will provide the ‘connective tissue' and establish the critical connectivity between product leadership and actual implementation. A Scrum Master will help team members and stakeholders understand their impact on the bigger picture of the value development, establishing the right balance of centralized vs decentralized decision-making. You will also train and coach your teams in Agile ensuring synchronization on operationalizing the team as part of the ART and Solution. - Facilitate successful delivery of business value within an agile framework - Plan, lead, organize, and motivate cross-functional teams - Facilitate and help coordinate Agile ceremonies (PI Planning, iteration planning, daily stand-ups, iteration reviews, demos, and retrospectives) - Partner with the PO and team to ensure ceremonies and ad hoc meetings are valuable, purposeful, efficient, and well organized - Identify barriers to achievement and address their removal with a sense of urgency - Use a variety of techniques to foster innovation and collaboration, ensuring all voices are heard - Foster consensus-based decision making within the team - Collaborate with Product Owners to support short and long-term release planning and keep work backlog healthy and prepared for execution - Work with Product Owners to drive development of release and iteration roadmaps - Maintain a healthy and safe team working environment - Pursue results with the team focused on optimizing delivery - Champion the continuous improvement mindset and see failures (personal and team) as opportunities for growth - Use quantitative and qualitative evidence-based data to identify, address problems and evaluate efficacy of solutions - Be curious and ask powerful questions to drive a team culture of continuous learning and relentless improvement - Act as a change agent to drive the acceptance and adoption of agile using a structured approach - Ensure visibility and effective interactions using ceremonies and tools that reach across the organization to facilitate speedy responses to impediments - Connect the team with the right stakeholders as needed to ensure the team continually has everything they need to plan and work effectively - Responsible for understanding and applying risk management discipline in decision making, and responsible for the team's risk management. Qualifications - Bachelor's Degree or equivalent experience as a Scrum Master with a minimum of 5+ years Agile methodology experience in a large enterprise environment. - Desired certifications: - Certified Scrum Master - SAFe Scrum Master - SAFe PO/PM - Working knowledge in Product Management, Test Driven Development, Continuous Integration, Continuous Testing, Continuous Delivery - General knowledge of department/business lines, and/or System operations, policies, procedures and technologies. - Experience with Continuous Improvement methodologies, i.e., Six Sigma, Root Cause Analysis, Value Stream Mapping - Exceptional organizational and communication skills, creativity, attention to detail (compliance), and negotiation skills to interpret results, develop communications and recommend improvements. - Able to present information within all settings in a credible, confident and influential manner. - Communicates in a concise, direct and purposeful way. - Demonstrable mastery in various competencies of Teaching, Mentoring, Transformation, and Facilitation and embody a commitment to support the growth and development of others. - Coaching: Actualizes potential – in context directed at team - Facilitating: Builds consensus – in context directed at team - Mentoring: Conveys Wisdom – Out of context and usually one on ones with Scrum Masters and others on the train Requirements - Listed salary ranges may vary based on experience, qualifications, and local market. - Some positions may include bonuses or other incentives. - Stefanini takes pride in hiring top talent and developing relationships with our future employees. - Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. - Those face-to-face conversations will involve a description of the job for which you have applied. - We also speak with you about the process including interviews and job offers. Company Description The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence.