• Manage essential pension administration tasks • Ensure services are delivered accurately and on time • Support clients and their employees • Resolve issues and build strong professional relationships • Follow clear processes and service-level goals • Gain exposure to Civica’s payroll platforms

Title: PROGRAM ADMINISTRATOR Location: Phoenix United States remote 540831 Full-time Job Description: DEPT OF AGRICULTURE The Mission of our Agency is to protect the health and safety of Arizona consumers, advance and support Arizona agriculture, and safeguard commerce. Supporting farming, ranching and agribusiness in Arizona by protecting plants and animals, issuing agriculture and environmental licenses, inspecting farming practices and overseeing commerce standards and measurement devices. CITRUS, FRUIT AND VEGETABLE PROGRAM ADMINISTRATOR Job Location: Address: Produce and Plant Services Division / Office of Citrus, Fruit and Vegetable 1110 W. Washington Street, #450, Phoenix AZ 85007 Posting Details: Salary: $79,040.00 - $85,479.05 Grade: 25 Closing Date: May 25, 2026 Job Summary: The Arizona Department of Agriculture's Produce and Plant Services Division (PPSD) is currently recruiting for a Program Administrator for our Office of Citrus, Fruit, & Vegetable. The Citrus, Fruit, and Vegetable Standardization program monitors and enforces the quality standards for all fresh fruit and vegetables produced and marketed in Arizona. The Program Administrator manages the Office of Citrus, Fruit & Vegetable (OCFV) within the Produce and Plant Services Division (PPSD) of the Department of Agriculture. As the Administrator of the OCFV, this position is responsible for managing the citrus, fruit, & vegetables inspections and compliance program, ensuring adherence to state and federal laws, rules, and policies for the program. This position also works with the on-site USDA Federal Program Manager ensuring the continuity of operations. OCFV has offices in Phoenix, Yuma and Nogales and this position is responsible for the overseeing all 3 offices. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: Duties to include but not limited to: - Provides direct and indirect supervision to inspections and compliance staff within the OCFV. Responsible for the hiring, termination, and managing of staff, including appraisals, discipline, and ETE. Keeps staff informed of activities going on within the department. - Develops and maintains plans and performance measures for the OCFV program, supports implementation of PPSD and Department strategies, and measures adherence. Attends divisional leadership meetings and assists in the implementation of the Division's and Department's strategic plan and operational priorities. - Plans, researches, and develops new and revised methods and procedures to improve effectiveness of the OCFV. Develops new/and or revises existing policies and procedures within the program. Works with the PPSD Director to recommend and draft amendments, new legislation, rules, policies, procedures, or inter-agency agreements. - Works and communicates effectively with the citrus, fruit, & vegetables industry, as well as other relevant state and federal regulatory agencies. Plans, attends, and presents at meetings/conferences/workshops related to citrus, fruit, & vegetables. Participates in and helps coordinate meetings with relevant advisory committees and industry groups. Confers with the Division Director and Office of the Director on serious issues or problems. Responds to requests from the public. - Travel in state and out of state for State business - Other duties as assigned Knowledge, Skills & Abilities (KSAs): Knowledge of: - Federal and State laws and regulations governing citrus, fruit, and vegetable standardization and shipping point inspections Basic understanding of agriculture and plant service laws - Management and leadership best practices - Inspection and investigation techniques - Computer technology - General accounting and inventory control Skills in: - Effective oral and written communicator - Coaching and performance management - Writing and reviewing reports and citations - Conduct effective meetings - Active listening - Decision making - Time management Ability to: - Establish and maintain effective working relationships with staff and industry - Read and analyze inspection, compliance, and laboratory reports - Identify and solve problems - Perform basic mathematical calculations - Interpret and understand laws, rules, regulations, standards and operating procedures Selective Preference(s): Previous experience in a supervisory or leadership role that includes employee coaching and development responsibilities Previous experience with the regulation of produce standardization and shipping point inspections Bachelor of Science in a related field Pre-Employment Requirements: Arizona Driver's License If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Department of Agriculture offers a comprehensive benefits package to include: Sick leave Vacation with 10 paid holidays per year Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Positions in this classification participate in the Arizona State Retirement System (ASRS). ASRS is a mandatory condition of employment for all employees who meet the eligibility and membership criteria defined in statue. Current contribution rate is 12.00%. Enrollment eligibility will become effective after 27 weeks of employment.

Role Description The Pensions Administrator role is a great opportunity for someone who enjoys problem solving, delivering excellent customer service, and is looking to build a career in pensions and payroll services. In this role, you’ll gain hands-on experience managing essential pension administration tasks while working within a supportive team environment. You’ll play an important part in ensuring services are delivered accurately and on time, directly supporting clients and their employees. What makes this role especially rewarding is the variety of work and the opportunity to become a trusted first point of contact for clients, helping resolve issues and building strong professional relationships. With clear processes, service-level goals, and exposure to Civica’s payroll platforms, the position offers valuable experience, career development opportunities, and the satisfaction of making a real impact through reliable and efficient pension service delivery. - Data input - Filing, paper and electronic - Receiving, organising and processing information - Answering telephones and contacting customers to handle basic client queries - Producing benefit statements - Opting members into and out of the scheme - Processing refund requests - Guiding members through the retirement process - Submitting retirement applications - Gathering and distributing mail - Assisting the Senior Pensions Administrators with various duties Qualifications - Previous experience of delivering excellent customer service, in a customer focused environment - Experience of working within a customer focused environment - Working knowledge of Microsoft Excel and Word - Ability to prioritise and remain calm under pressure - Accuracy and attention to detail - Understand the need to follow established procedures - Ability to use own initiative within a team environment - A progressive approach to change and improvement - Ability to think logically and solve problems effectively - Time Management & Interpersonal Skills - Methodical & Analytical - Great attention to detail Requirements We Want You to Bring Your Whole Self to Work. There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Benefits - 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! - Days of Difference – Up to 3 extra days off for volunteering. - Pension Contributions – 5% employer match to support your future. - Income Protection – Up to 75% salary cover for long-term illness. - Life Assurance – 4x salary tax-free lump sum. - Critical Illness Cover – £25,000 lump sum (extendable to dependents). - Private Medical Insurance – Fast access to private healthcare. - Health Cash Plan – Claim back physio, therapies & more. - Dental Insurance – Cover for routine & emergency care. - Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles. - Affinity Groups – Join employee-led communities. - Bounty Bonus – Refer a friend & get rewarded.

Role Description Because of our amazing growth in the marketplace, we have a Hyundai Warranty Administrator position available to join the other 300 warranty administrators on our team. This is a great opportunity for any experienced Hyundai Warranty Administrator with the potential to work from home and focus solely on warranty administration for our Hyundai dealerships. The position REQUIRES previous Automotive Dealer experience managing warranty claims as outlined below. They must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement. Qualifications - The ability to motivate others to achieve their highest potential particularly those within the dealership - Good working knowledge of DMS software - Knowledge of automotive dealership service departments - Knowledge of warranty accounting processes - Proficient at reading technician stories and applying appropriate labor codes - Certified or trained in at least 1 manufacturer Requirements - Previously held position as a Warranty Admin in a franchised Automotive Dealer Core Responsibilities - Review claims for manufacturer's compliance with policy and procedures - Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue - Book claims - Close claims - Submit claims for payment - Accounting and clearing differences in payment - Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients - Maintain appropriate certifications and knowledge of updated P&P - Help dealerships stay compliant with manufacturer’s policy Job Location Work remotely Benefits - Free Health Insurance for employee - Free dental and vision care for employee - 6% 401K match available - Guaranteed Salary for first 90 days during probationary period - Commission only after 90 days - $45k-$65k per year Company Description Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1500 very satisfied clients and have for over 35 years.