• Own campaign setup, execution, optimisation, and delivery across multiple DSPs (Adform, Freewheel, Amazon DSP, StackAdapt, etc.) • Manage pacing, budgets, and performance across US campaigns spanning BVOD, CTV, Display, DOOH, Audio, and Video • Optimise campaigns against key KPIs including VCR, CTR, CPA, ROAS, and reach/frequency • Lead supply strategy including PMP curation, SPO, and SSP collaboration within the US ecosystem • Ensure best practice across trafficking, tagging, QA, and brand safety (IAS, MOAT, DV) • Troubleshoot delivery issues, SSP/DSP discrepancies, and technical campaign challenges • Oversee campaign trafficking, tag implementation, and QA processes • Work with internal teams on pixel implementation, tracking, and attribution setup (GTM, GA4, CAPI where relevant) • Ensure accuracy in campaign setup, naming conventions, reporting structures, and billing alignment • Maintain operational consistency across DSPs and US-based inventory partners • Analyse campaign performance across DSPs, GA4, and log-level data environments • Identify optimisation opportunities across audiences, inventory, bidding strategies, and creative • Deliver clear, actionable insights to Account Managers for client communication • Support testing frameworks including audience strategies, creative variants, and channel mix optimisation • Support the rollout and optimisation of COOL Media’s AI-driven campaign solutions • Contribute to automation, workflow efficiencies, and operational best practices • Partner with product and tech teams on attribution, incrementality, and data integration initiatives • Stay across US programmatic trends, platforms, SSPs, and data partners • Work closely with Account Managers to ensure seamless campaign delivery and performance alignment • Collaborate with trading, ad ops, analytics, and product teams • Mentor junior traders and contribute to upskilling across the team • Support onboarding of new US clients from an operational and technical perspective

Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Culture Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence. Job Description : This role is a part of the Verra Command Center team or VCC, which is responsible for remote technical support and oversight of roadside monitoring and enforcement implementations across the United States and parts of Canada. VCC is a 24-hour 7 day a week operation that works to ensure enforcement sites are up, operating, and working for our government clients. We work to provide fast and reliable troubleshooting and monitoring for all devices that fall into our scope. Position Overview: The Operations Analyst is responsible for work in our Orchestration area in the VCC. This position will work to support our operations areas as well as our intake, quality assurance, engineering, and infrastructure areas. The Orchestration acts as intake for request from other departments as well as works on record keeping, data management, certificate and device validation and analytical and trending data review. This position will be supporting the entire VCC with any work or request that might impact our upkeep or implementation of roadside, server, and remote operations. Essential Responsibilities: Ensure compliance with company policies and regulatory requirements. Qualifications: Bachelor’s degree in a business, information technology, statistics, or closely related field or three (3) years’ experience in Operations, Remote Troubleshooting or Analytical experience OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Advanced skill and experience with Microsoft Suite including Word, Excel, PowerPoint and Addition suite applications like Power BI Pro, Viso and Outlook Preferred Lean Six Sigma Certification Preferred Agile Scrum Certification which could be Scrum Master, Productor Owner or Scrum Fundamentals Demonstrated knowledge of analysis techniques and reporting strategies Demonstrated knowledge of computing and data analysis Demonstrated knowledge of data management and information technologies Experience in accurately and reliably interpreting data for determining appropriate action. Experience in managing multiple priorities. Preferred experience in Scripting or Programming Languages such as PowerShell, Visual Basic, or Python. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

• Own day-to-day intake and processing of partner extension requests • Validate documentation completeness and compliance with extension criteria • Categorize extension reasons (Utility, AHJ, Service, Partner Delay, Other) • Update extension status and decisions in system tools (Intercom, CRM, trackers) • Maintain SLA compliance for extension review and response timelines • Escalate non-standard or repeat-extension cases to onshore Account Ops leadership • Serve as the primary point of contact for partner accounting inquiries, ensuring timely and accurate responses • Investigate and resolve discrepancies related to invoices, payments, and account reconciliations • Assist partners with understanding financial statements, billing issues, and payment processes • Collaborate with internal teams to enhance partner experience and optimize financial workflows through process recommendations • Maintain accurate documentation of partner interactions and resolutions

• Collaborate with Partner Relationship Manager to support the daily operations including issues, projects, and opportunities for the Third Party Administrator partners. • Lead audits and reconciliation efforts for both internal and external partners. • Ability to create ad hoc queries and reports to support issue resolution and partner needs. • Maintain platform configurations necessary for ongoing operations. • Communicate project status, escalating issues to leadership when appropriate. • Drive changes to improve workflow efficiency. • Participate in process and workflow documentation. • Serve as a mentor for new team members and a trainer for new processes. • Collaborate and provide support for member support and customer success teams. • Collaborate cross-functionally on system enhancements for workflow automation. • Become the subject matter expert for plan design configuration details. • Understand and facilitate account structure, eligibility, and accumulator requirements. • Validate system configurations for accuracy by monitoring inbound files from external partners. • Monitor ongoing Engineering operations and provide troubleshooting support for our claims adjudication processes including eligibility, accumulators, and reporting. • Support new partner integrations and client implementations. • Partner closely with internal teams to support all processes during onboarding and maintenance of accounts by working cross-functionally to resolve key issues that may arise. • Interface with technical resources of partners to surface issues and tracking outstanding work requests.