Role Description We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship. Role Responsibilities - Content Operations Leadership - Own day-to-day content operations across AEM-managed websites and digital platforms. - Plan, prioritize, and oversee content publishing activities across multiple markets, brands, and languages. - Manage content delivery timelines and coordinate publishing schedules with cross-functional teams. - Authoring Standards & Governance - Define and maintain authoring standards, content governance processes, and editorial workflows. - Establish best practices for: - Component usage - Template structure - Content consistency - Metadata standards - Publishing approvals - Version control - Ensure adherence to brand guidelines and content quality standards. - Hands-On AEM Authoring - Create, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites. - Configure and manage: - Pages - Components - Editable Templates - Content Fragments - Experience Fragments - Content Policies - Support business users and content teams with authoring guidance and troubleshooting. - Multi-Site & Multilingual Management - Manage multi-site content operations using AEM Multi Site Manager (MSM). - Oversee: - Live Copies - Language Copies - Rollouts - Inheritance Management - Coordinate localization and translation workflows across regional and multilingual sites, including RTL content support. - Digital Asset Management (DAM) - Manage digital assets within AEM Assets (DAM). - Oversee: - Asset uploads - Metadata tagging - Folder structures - Renditions - Asset governance - Ensure asset consistency, organization, and optimization across digital channels. - Workflow & Publishing Management - Manage AEM workflows for: - Content review - Approval processes - Scheduling - Replication - Publishing - Coordinate release cycles with development, QA, and business stakeholders. - Monitor publishing health and resolve replication or rendering issues. - Quality Assurance & UAT - Lead content quality assurance before go-live. - Review pages for: - Content accuracy - Brand compliance - Accessibility - SEO readiness - Responsive rendering - Broken links - Coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements. - Team Leadership & Mentoring - Mentor junior content authors and CMS specialists. - Conduct onboarding and training sessions for AEM authoring and publishing workflows. - Review content work and provide constructive feedback and process guidance. - Stakeholder Coordination - Act as the primary point of contact between marketing, product, design, development, QA, and content teams. - Translate business requirements into scalable content authoring and publishing plans. - Facilitate communication and alignment across multiple stakeholders and workstreams. - SEO & Accessibility Oversight - Ensure all published content follows SEO best practices, including: - Metadata optimization - URL structures - Structured data - Internal linking - Ensure compliance with WCAG 2.1 AA accessibility standards across all digital content. - Performance & Analytics - Monitor content performance using tools such as Adobe Analytics or Google Analytics. - Analyze engagement and content effectiveness metrics. - Recommend content improvements based on analytics insights and user behavior. - Issue Resolution & Support - Troubleshoot authoring, rendering, workflow, and replication issues in AEM. - Coordinate with development teams to resolve component or template defects. - Track and manage issues through JIRA, ServiceNow, or similar platforms. - Continuous Improvement - Identify opportunities to improve authoring efficiency, governance, and publishing workflows. - Drive process optimization and operational scalability. - Stay current with Adobe Experience Cloud updates, AEM enhancements, and digital content best practices. Qualifications - 6+ years of experience in web content management and digital publishing. - 4+ years of hands-on experience with Adobe Experience Manager (AEM) Sites and Assets. - 2+ years in a senior, lead, or managerial role overseeing content operations or content teams. - Proven experience managing enterprise content across multi-site, multi-market, and multilingual environments. - Experience working in Agile/Scrum environments and collaborating with cross-functional teams. Requirements - AEM Platform Expertise - Strong hands-on experience with: - AEM Sites authoring - Components and dialogs - Editable Templates - Content Policies - Content Fragments - Experience Fragments - Strong experience with AEM Assets (DAM), including: - Asset uploads - Metadata management - Renditions - Folder governance - Experience using AEM Multi Site Manager (MSM): - Live Copies - Rollouts - Language Copies - Inheritance management - Experience managing AEM workflows for approvals, replication, and scheduling. - Familiarity with AEM as a Cloud Service is strongly preferred. - Content Strategy & Governance - Experience defining: - Authoring standards - Editorial workflows - Style guides - Governance models - Component usage guidelines - Experience managing: - Editorial calendars - Release planning - Content prioritization - Translation coordination - Experience supporting multilingual and RTL content operations. - Technical Foundation - Working knowledge of HTML and CSS for content troubleshooting and formatting. - Understanding of: - SEO fundamentals - Structured metadata - URL hierarchy - On-page optimization - Understanding of WCAG 2.1 AA accessibility standards. - Familiarity with image and media optimization for web delivery. - Tools & Collaboration - Experience with: - JIRA - ServiceNow - Confluence - SharePoint - Similar workflow/documentation tools - Familiarity with Adobe Analytics or Google Analytics. - Strong communication and stakeholder management capabilities. Nice to Have - Adobe Certified Professional or Expert — AEM Sites Business Practitioner. - Experience with: - Adobe Target - Tealium - Personalization workflows - Experience with Product Information Management (PIM) systems. - Familiarity with: - Sitecore - Optimizely - Contentful - Storyblok - Understanding of Headless CMS architectures and AEM Content Services. - Background in digital marketing, UX, or web design. - Arabic language reading ability for RTL content QA. Soft Skills - Strong leadership and mentoring abilities. - Excellent communication and stakeholder management skills. - High attention to detail and commitment to content quality. - Ability to manage multiple priorities and parallel workstreams. - Strong analytical and problem-solving mindset. - Proactive approach to process improvement and operational efficiency. Education - Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.

• Own and manage a portfolio of strategic key accounts across West Africa. • Build and maintain strong, trusted relationships with senior client stakeholders. • Manage and grow accounts participating across the full transaction lifecycle. • Ensure key accounts derive measurable value from the platform. • Drive revenue growth through increased transaction volume, SKU spread, and repeat usage. • Identify and unlock new commercial opportunities within existing key accounts. • Drive purchase orders, signed agreements, and active collaborations. • Monitor account health and proactively address risks or drop-off in engagement. • Map, engage, and onboard new key accounts onto the platform. • Lead tailored platform demos and onboarding sessions. • Convert prospects into active, transacting accounts. • Act as the primary point of contact for platform-related questions and troubleshooting. • Support onboarding, training, and ongoing usage across key accounts. • Clearly communicate platform workflows, features, and value propositions. • Enable clients to operate independently on the platform. • Run regular business review meetings with key accounts. • Capture commercial and platform insights and share structured feedback internally. • Partner with the Tech team to inform platform enhancements. • Work closely with logistics, operations, commercial, and technology teams. • Coordinate internally to resolve issues and improve the account experience. • Represent market and account needs within the business.

Title: Senior Manager, Implementation Consulting Location: Remote Job Description: Senior Manager, Implementation Consulting Business Unit: Client Operations Department: Implementation and Training Reports to: Vice President, Implementation and Training Location: Duluth, GA/Remote FLSA Status: Exempt Direct Reports (Yes/No): Yes Company Overview: CINC Systems’ HOA software is designed to simplify community management and elevate association living. We do this through an all-in-one solution that drives efficiency, mobility, and self-service. With CINC, management companies can focus on communities, and we’ll take care of the rest. Our mission is to make living in a professionally managed community a great experience. Job Purpose: CINC Systems is seeking an AI-first, client-focused Senior Manager of Implementation Consulting to lead a specialized team responsible for system configuration for onboarding clients to CINC’s integrated banking, payments, financial, management, and community solutions. This role is critical in ensuring seamless transitions for clients leveraging CINC’s end-to-end property management suite. The ideal candidate will have experience designing and deploying AI in SaaS implementation, team leadership, and a strong understanding of leveraging an implementation consulting function to set the stage for successful onboarding and adoption. Essential Duties and Responsibilities: - Manage a team of Implementation Consultants and provide 1:1 mentoring and coaching i.e. convert consultants from ‘good’ to ‘great’ - Align with CINC’s broader strategy and ensure the team executes the strategy in partnership with other relevant cross-functional teams - Leverage reporting dashboards (in Salesforce and other tools) to monitor the success of our customers, the performance of the team and generate actionable insights on improving underperformance - Contribute to the strategy of the team - you will be expected to drive new processes/ideas. Where needed, be prepared to own and execute on these ideas - Maintain a pulse on product release features and anticipate the need to adopt best practices and knowledge-share across the department to communicate the commercial impact - Educate on the different ways the system can be utilized/configured to improve customer business processes and training implementation consultants on best practice. Be able to step in and run an implementation if needed - Strategically engage with at-risk customers to proactively mitigate issues - Support the team in escalation management i.e. a proven framework for ‘weather the storms’ - Apply an AI native approach to all aspects of the job function (from system configuration) - Create a positive, encouraging culture that connects and engages the team and individuals - Inspire and motivate your team to provide exceptional levels of quality to our customers - Hold a high performance bar. Be prepared to hold individuals accountable if they do not consistently meet the expectations. - Foster a bi-directional relationship with cross-functional leaders to align on strategies, incentives, feedback and improvement opportunities - Use qualitative and quantitative data to perform post-implementation retrospectives with cross-functional counterparts to apply learnings in the future - Hire, develop and retain the people on the team. Ensure the hiring strategy is aligned to CINC’s strategy and the needs of the team Minimum Requirements and Competencies: - 5+ years of previous management experience at a b2b SaaS company or financial services company in an implementation or customer success role - 7+ years of previous Global Implementation experience in SaaS space, preferably with Financial, Banking, Payments, or Property Management solutions - Experience in project management and product configuration in software implementation services - Proven record of converting direct reports from ‘good’ to ‘great’ - Experienced leader who can inspire teams to provide exceptional levels of quality - Experience in capacity and resource management - Proven experience in leveraging AI tools to power your management workflows - Comfort leading customer engagements that may contain both technical and non-technical work streams - A natural willingness to operate at all levels i.e. from strategic to tactical Core Values and Culture Expectations Demonstrates integrity and ethics in day-to-day tasks and decision making, adheres to CINC Systems’ core values of humble, accountable, team-oriented, operates effectively in the CINC Systems environment and the environment of the work group, maintains a focus on self-development and seeks out continuous feedback and learning opportunities. Maintains confidentiality in communications and interactions as appropriate.

Title: Government Assurance Manager Location:USA Remote Job Description: Join our Team! We work in an environment where everyone’s voice is heard We are one of the largest regional accounting firms headquartered in Orange County, California. We’re accountants providing solid guidance, support & solutions to businesses, governments, and non-profits. Our outstanding employees are crucial to our unique, diverse culture and talent development, as well as our ability to attract clients successfully. At LSL, you will discover an atmosphere that motivates and encourages you to succeed personally and professionally. Manager What you will be doing: The manager, in collaboration with the engagement team, will establish the objectives and audit strategy. The manager will be involved in executing audit and review procedures, with a particular focus on complex, judgmental and specialized issues. Additionally, the manager will mentor Seniors, Experienced Staff, and Staff, offering training and support to ensure successful project completion while also delivering innovative solutions to meet client needs. You will: - Lead & manage all components of government audit engagements with varying degrees of complexity. - Develop an understanding of the client’s business and becomes a “functional expert” in the area. - Prepare and review work papers and perform various procedures under generally accepted auditing standards to verify accuracy and validity of client’s financial matters. - Consistently demonstrates concise, accurate, and organized work paper technique. - Supervise, mentor, and coach a team of auditors and accountants, ensuring high-quality deliverables and client satisfaction. - Anticipate and address client concerns and identifies and address problems promptly as they arise. - Collaborate with partners, directors and senior managers across the firm on cross-functional and cross-service line initiatives. - Stay abreast of current and emerging trends, issues, and challenges in the accounting and government audit industries. - Demonstrate leadership, integrity, professionalism, and commitment to the firm's values and mission. - Demonstrate competency in technical skills, work quality, application of professional and LSL standards, proficient at researching and writing. - Punctually enters time and expenses to support efficient billing processes. - Develop prospective contacts and relationships beneficial to the Firm. - Participates in the firm recruiting program, developing a rapport with candidates. - Ability to audit and accounting principles and techniques on the engagements to which assigned. These may include any or all of the following: FASB’s, GASB’s, SAS’s / SSARSs / GAAS - Basic understanding of industry specific audit issues which may include any of the following areas: financial statement audits, regulatory compliance, due diligence, process and controls, or assertions and agreements. SUPERVISORY RESPONSIBILITIES: - Minimum of three (3) years’ experience in a supervisory position. - Monitor and check staff performance levels, ensuring that work is carried out within set deadlines, budget, and quality standards. - Responsible for the development, coaching and training of all levels of staff. Preferred Qualifications: - Bachelor's degree, required with a concentration in Accounting, Finance or Economics, preferred. - Six (6) years’ experience in public accounting within the government auditing department demonstrating a proven progression in complexity and scope, required. - Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint and Teams), required. - Experience using CaseWare, preferred. - Experience using Workiva, preferred. - Valid CPA license or actively working toward obtaining the license. - Demonstrated ability to plan and organize projects At LSL CPAs, we offer competitive compensation and benefits package along with a supportive team-focused environment. Our hybrid/remote work environment allows you the freedom to manage your personal commitments while staying dedicated to serving our clients. Work Authorization: Must be authorized to work in the United States permanently without the requirement of sponsorship at any point in the future. Pay Range: $117,000 - $141,000 per year