• Support recruitment coordination and candidate management processes • Maintain accurate candidate records and administrative documentation • Coordinate communication with candidates, clinical staff, and internal teams • Schedule interviews, meetings, and recruitment-related activities • Conduct reference checks and support onboarding processes as needed • Track candidate progress and follow up on outstanding tasks • Assist with reporting, scheduling, and operational support tasks • Maintain professionalism and confidentiality in all communications and documentation • Support day-to-day administrative and operational activities • Assist with additional recruitment and administrative tasks as required

• Manage the full client intake process, ensuring a smooth and positive experience • Act as the first point of contact for new client inquiries, providing timely and professional communication • Collect, review, and organize client documentation accurately • Coordinate service initiation, including scheduling and internal team communication • Maintain ongoing follow-ups to ensure high levels of client satisfaction and customer success • Support recruitment efforts, including sourcing, screening, and coordinating candidates • Schedule interviews and manage candidate communication throughout the hiring process • Assist with onboarding of new hires • Maintain and update candidate and client pipelines using systems such as Monday.com • Track and manage workflows for both intake and recruitment functions • Collaborate with internal teams to ensure staffing and client needs are met efficiently

Role Description The FT Schools team is looking for Student University Mentors to support and inspire our global network of Student Advocates. Student Advocates promote the benefits of the FT in schools and help represent the voice of students by sharing ideas on how the FT can be more relevant and engaging for teenagers. Student University Mentors will act as the bridge between these advocates and the FT, leading and motivating groups of up to 100 Student Advocates across the world. In this paid, part-time contract role, you will work closely with the FT Schools team to support Student Advocates, gather feedback, discuss new ideas and help shape projects that make the FT more compelling for young people. The role can be carried out remotely from home or university and requires approximately 12 hours per month, spread throughout the month, for a contract duration of around six months. This role would suit a current undergraduate university student who is motivated, organised and interested in helping young people engage with high-quality journalism and the world around them. Key Responsibilities - Help a group of up to 100 Student Advocates feel confident exploring ideas to increase awareness of the FT in schools, including through monthly calls and regular communication on Slack. - Lead, empower and mentor Student Advocates across different schools and regions. - Communicate ideas clearly between the FT and Student Advocates, ensuring feedback and suggestions are shared in both directions. - Work closely with the FT Schools team to help develop and implement ideas that support the Student Advocate programme. - Gather feedback from Student Advocates on developing projects and find opportunities to improve engagement. - Connect with teachers to share ideas and provide updates on their Student Advocate’s progress. - Support a positive, inclusive and collaborative environment for students taking part in the programme. Qualifications - Current undergraduate university student. - High levels of motivation and initiative. - Strong organisational skills, with the ability to manage regular communication and follow-up activity. - Very good written and verbal communication skills. - Ability to lead, motivate and mentor a team. - Confidence working remotely and communicating across digital channels such as Slack and video calls. - Interest in supporting young people to engage with news, current affairs and the FT. Desirable - Familiarity with the FT and/or FT Schools. - Experience mentoring, coaching, tutoring or supporting younger students. - Experience leading a student society, club, campaign, peer network or similar group. - An interest in education, journalism, media, business, economics or current affairs. Benefits - Generous annual leave. - Medical cover. - Inclusive parental leave packages. - Subsidised gym memberships. - Opportunities to give back to the community. - 50% hybrid working model (averaging two to three days onsite). - Accommodating specific flexible working pattern requests where feasible. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further Information At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com . Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

• Conduct outbound calls and follow-up outreach to engineering and technical candidates across international markets • Engage warm and cold candidates using structured communication processes and scripts • Build rapport with candidates and identify potential opportunities aligned with their career goals • Manage candidate pipelines and diarise follow-up activities consistently • Utilise LinkedIn Recruiter, CRM systems, and candidate databases to manage outreach activities • Maintain accurate records of candidate interactions and progress within the CRM • Support recruiters by qualifying candidate interest and maintaining engagement throughout the recruitment process • Follow multi-touch outreach strategies, including messages, calls, and follow-ups • Meet daily KPI targets relating to call volumes, candidate engagement, and pipeline activity • Collaborate closely with leadership and participate in ongoing coaching and process improvement initiatives