• Customer Business Development (70%) - Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels). • Identify customer potentials, i.e., opportunities for cross-and range-selling to existing customers and engage relevant stakeholders. • Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager. • Frequently conduct customer visits and prepare the meetings using all available tools and reports. • Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value. • Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand. • New Customer Generation (10%) - Spot opportunities for launching sales projects in cooperation with other departments like Product Management. • Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management. • Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function. Manage spot business/rush offers.

Title: Account Supervisor Location: Fort Lauderdale, FL Full Time Experienced Welcome to FINN Partners Fort Lauderdale. We’re looking for a seasoned communications pro to join our powerhouse Florida team. We are more than just an agency; we are a global community of nearly 1,400+ colleagues across 35 offices, recently named the 2023 Best Agency to Work For. At FINN, we live by a simple "Work Hard, Play Nice" philosophy. If you have an entrepreneurial spirit and a passion for crafting narratives that move the needle, you’ll fit right in. What You’ll Do (The Fun Stuff) - Master the Mix: Drive high-impact programs that blend traditional earned media with cutting-edge influencer relations. - Copywriting Commando: Develop everything from influencer briefs to media pitches and press releases. - Trend Spotting: Build a deep understanding of your clients' business environments, proactively flagging the "next big thing" before the competition does. - Newsjacking and proactively identifying and drafting timely earned, influencer and social opportunities tied to cultural trends - Understanding and staying on top of the social media landscape, including major social media news, changing algorithms, trends and trending topics - Jet-Set Success: Be ready to hit the road for occasional client travel when the mission calls for a personal touch. What You Bring - Your Experience: 5+ years of full-time experience, agency preferred. - Your Expertise: A proven track record in Influencer Relations and Earned Media. You know how to negotiate with influencers and creators and pitch the national desks. Excellent writing, editing, and oral communication skills with the ability to manage multiple projects simultaneously without breaking a sweat. - Strong experience in influencer relations with building influencer lists and relationships with content creators - Drafting social media influencer briefs, ensuring quality and alignment with client messaging - Collaborating with influencers and talent to create impactful content ideas and campaigns, ranging from paid to earned partnerships - Client relations, understanding their goals across influencer and earned media disciplines - Tracking KPIs and metrics reporting for influencer and earned media efforts - Experience with influencer, creator or talent contracting is a plus - Proven experience in pitching stories to top-tier media outlets - Experience in writing and managing client programs and reports - The Industries: You’re a "jack-of-all-trades" with experience in Food & Beverage, Travel, Healthcare, Consumer, and Real Estate. - Tech Savvy: You have a solid grasp of tools like: - Cision or Meltwater - Influencer tools like Sprout Social Influencer Marketing (formerly Tagger), CreatorIQ, Julius, etc. - Mastery of the Microsoft Office and Google suites - Tracking and measurement tools - Your Foundation: A bachelor’s degree in marketing, communications or public relations and a total understanding of public relations principles. The FINN Perks We offer a unique opportunity to contribute your talents to a roster of major brands in an environment that prioritizes collaboration and career growth. We believe in a flexible, hybrid work model—we’ll see you in the Fort Lauderdale office just one day a week to catch up, collaborate, and maybe grab a coffee on Las Olas. Additionally, FINN is proud to offer: - Generous vacation, personal, holiday, and sick days, including paid summer days and winter break days off - Company travel and consumer discounts (from rental cars to cell phones and more) - Wellness subsidy - 401K Plan - Outstanding insurance/benefits package Anticipated Salary: $60-$73k for this full-time, non-exempt, direct hire position. Salary is commensurate with experience and dependent upon the location. Please upload your resume and cover letter detailing your prior work experience and indicate your desired salary in $US Dollars. About FINN Partners: FINN Partners was launched in 2011 to realize Peter Finn’s vision to create a leading communications agency dedicated to shaping a bold new future in which innovation and partnership are strong drivers of the brand. FINN Partners specializes in the full spectrum of communications services, including digital and social media. Practice areas include arts, consumer lifestyle & sports, corporate social responsibility, education, health, manufacturing, financial services, technology, travel, and public affairs. We are entrepreneurial-minded, global, and focused on integrated programs that bring to life the world-changing technologies, products, and services of our client partners. Our company culture celebrates delighting our clients with innovative and creative campaigns and programs, and we provide opportunities for our employees to conduct career-meaningful work in a creative, fast-paced, collaborative, and fun environment. We work hard and play nice. Headquartered in New York City, the agency has 1,400+ employees, with offices in 34 cities around the world. #LI-DS1 #LI-HYBRID

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts • Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer • Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity • Maintain technical competence and industry expertise • Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate • Handle customer service requests, policy administration, billing, claims, and coverage analysis • Manage policy expirations and renewals • Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance • Process tasks accurately and within required timeframes • Assist in reviewing contracts to ensure proper coverages are included • Monitor reports and take action on delinquent accounts, collecting outstanding balances • Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness • Monitor and maintain activity/suspense to ensure timely completion • Maintain frequent, transparent communication with the account team regarding workload status and any issues • Deliver excellent service, proactively anticipate needs, and respond quickly to service requests • Stay updated on company policies and procedures • Seek and adopt best practices to improve individual and team performance • Demonstrate integrity and leadership

• Collaborate with sales and marketing teams to manage vital agency-client relationships, involving domestic travel to foster connections with clients and prospects. • Cultivate relationships with marketing, advertising, and media agencies, crafting demand and media solutions. • Expand business through value delivery and performance, conducting informed meetings with decision-makers. • Present at events and conferences as needed.