Operations Associate I - Verifications Wilmington, DE Operations – Verifications Full Time, Hourly Non-Exempt Hybrid Best Egg is a market-leading, tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools. We aim to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them. We offer top-tier benefits and growth opportunities in a culture built on our core values: Put People First – We foster an inclusive, flexible, and fun workplace. Create Clarity – Open communication drives trust and results. Get Things Done – We focus, prioritize, and deliver with excellence. Deliver with Heart – We lead with kindness, humility, and strong teamwork. Listen to Our Customers – Their needs drive our innovation. Barclays has entered into an agreement to acquire Best Egg with closing expected to take place in Q2 2026. This acquisition will give us the resources and capital to continue on our mission and drive our strategy forward. With an aligned culture, lower cost of funds, and increased employee growth opportunities across a global brand, we are excited about the future of the Best Egg brand under the Barclays umbrella. We are looking for collaborative, innovative team players who like to solve problems. There will also be immense opportunities for those willing to dive in. If you're inspired by growth and want to make a real difference, Best Egg is the place for you. Operations Associate roles are all full-time, non-exempt positions where you work an hourly schedule (posted in the description below) and receive paid time off benefits and monthly incentives based on performance. To work remotely, you must have access to high-speed internet and a quiet area to work as we need to limit background noise while interacting with customers. We will provide you with a computer, monitors, headset and all equipment you will need. All new verifications associates will receive three weeks of training from 8 am to 5 pm ET each day. We ask that you do not plan any days off during this three-week period to ensure you receive all of the necessary training. Our headquarters is in North Wilmington offering state of the art technology, comfortable working areas, an on-site gym, free snacks & drinks, food trucks and happy hours on Wednesdays and a bit of fun in our ping pong and arcade areas. Currently, we are hiring new associates that live within 50 miles distance to our headquarters building to work a hybrid schedule that consistent of at least one in-person day. Join our growing internal Operations team as we look for Loan Analysts to verify consumer loan applications and documentation to ensure eligibility while helping to avoid fraud and create a positive customer experience. This will involve making outbound calls, handling inbound calls, reviewing loan documentation, calculating income and problem solving for questions related to consumer finance loans. You can expect a fast-paced fun production environment that includes continuous delivery, quality, and knowledge sharing. Work Hours: Monday- Friday: 8am-5pm OR 9am-6pm with 2 Saturday per month 9-1pm. The Job: Our Operations Associate team is crucial to our customer-centric business operations. We stand by principles of quality, customer satisfaction and delivering best in class customer service Duties & Responsibilities - Ensure we deliver a positive customer experience throughout the application and verification process - Handle inbound and outbound phone calls to assist customers with questions, uploading documents and developing information provided on loan applications - Review loan applications and supporting documentation to validate application details - Calculate income and verify employment for designated applications - Document and update case information within the system of record - Provide feedback on trends that can be used to create bulletins and training modules - Make recommendations on policies and procedures related to verifications and fraud - Assist with tests and special projects assigned by management Requirements: - 1+ years of financial services experience or equivalent experience - Positive and self-motivated - Ability to work effectively in a team environment - Strong analytical skills - Excellent verbal/written communication skills - Strong organizational skills and ability to multi-task - Effectively communicate with all levels of Marlette Funding leadership - Proficient with navigating basic computer applications - Attention to detail & high emphasis on quality - Must embrace change and thrive in an evolving department - Bilingual (English-Spanish) desired, but not required Culture: - High-functioning team emphasizing collaboration - Be confident and willing to challenge status quo, but also willing to concede and execute other’s ideas when necessary - Capable of teaching and learning from others to promote continuity of knowledge and personal development - Ability to work effectively as a team member and as an independent contributor $19.50 - $21 an hour

• The Country Study Operations Manager I (cSOM I) has responsibilities for study and specific country level activities from study startup through conduct and study close on studies of limited complexity. • Supports Global Study Managers (GSMs) and other SOMs.

Claims Operations Manager-Operational Transformation locations Remote USA time type Full time job requisition id R3157 Job Description A Bit About This Role: We are on a journey to modernize and transform our entire claims system end-to-end. As a Claims Operations Manager, you will lead the transformation of how we reimburse members for supplemental and medical expenses. We are looking for a high-impact operator—someone who doesn’t just suggest ideas but owns the high-stakes operational ecosystem. You will be responsible for the health, scalability, and performance of our reimbursement engine, ensuring every process is built for accuracy and compliance. Your Responsibilities and Impact: - System Transformation: Lead the end-to-end modernization of member reimbursement workflows for medical and supplemental expenses. - Operational Deployment: Act as a hands-on operator by taking our internal toolkit—including AI, workforce, and data platforms—and deploying them to hit specific business outcomes. - Outcome Ownership: Define and own the "Source of Truth" for program health, moving beyond reporting to ensure performance metrics are met or exceeded. - Performance Governance: Build and manage BI dashboards to track KPIs, identifying trends and taking immediate corrective action to keep the system on track. - Compliance Engineering: Own the integrity of the program by building processes that ensure 100% compliance with internal and external regulations. Required Skills and Experience: - The Operator Mindset: You are a builder who focuses on execution. You define a complex endpoint and use your toolkit to get there, using quantifiable mile markers to track progress. - Analytical Horsepower: Proven ability to use complex data sets to drive performance and influence organizational outcomes. - Technical Deployment: Proficiency with BI platforms (e.g., Snowflake, Looker, Tableau) and a track record of using LLMs or automation to solve business problems. - Conversational Agility: Ability to translate complex technical or financial concepts into actionable plans for any audience. - Extreme Organization: An elite eye for detail with the ability to pivot between tactical "in the weeds" tasks and high-level goal alignment. - Educational Foundation: Bachelor’s degree required, or equivalent experience in a high-growth or regulated environment. Desired Experience: - High-Growth Operations: Background in healthcare technology, management consulting, or tech-ops where you thrived by delivering results in ambiguous environments. - Systems Expertise: Success in becoming an SME in complex tools or regulatory frameworks to drive better business outcomes. - Relationship Management: Experience building collaborative, performance-driven relationships with cross-functional partners and offshore teams. Salary range: ​$73,000 - $125,000 / year The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: - Employer sponsored health, dental and vision plan with low or no premium - Generous paid time off - $100 monthly mobile or internet stipend - Stock options for all employees - Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles - Parental leave program - 401K program - And more....

• Build and scale shared services for Learning & Development. • Design and implement standardized operating models, processes, and service-level agreements (SLAs). • Manage the day-to-day operations of the talent development function. • Design and build a Learning Marketplace in partnership with Procurement, Technology/IT, and Finance. • Drive operational excellence through process improvement, automation, agentic AI. • Lead budget planning, vendor management, and resource allocation for Cencora University. • Own the certification, enablement, and ongoing support of Cencora University faculty facilitators. • Partner with Communications and Marketing teams to execute learner awareness and action campaigns. • Establish and deliver enterprise learning measurement frameworks, dashboards, and reporting. • Lead, inspire, and develop a global team, fostering high engagement.