Startup. Testing. Trust
Director, Ops – Development
Location
United States
Posted
19 days ago
Salary
0
Seniority
Lead
Job Description
Director, Ops – Development
Fluid2Chip
• Run daily and weekly operations of the field organization • Ensure projects are aligned to: scope, schedule, execution expectations • Support PMs / field engineers in resolving issues quickly • Maintain visibility across active sites, priorities, and risks • Monitor and support: Revenue tracking & forecasting, Project burn vs plan • Invoicing progress and accuracy • Ensure operational performance aligns with headcount planning and utilization targets • Provide visibility into business health and gaps • Own deployment of field teams across active work • Maintain utilization balance across the group • Support hiring decisions (L1–L5 roles) • Partner with leadership on forecasting headcount needs • Lead weekly team operating meetings, including: What’s going well, Risks / blockers, Priority shifts • Reinforce focus areas: safety training, consistency in execution • Lead and support field engineers and managers • Reinforce expectations around: professionalism, communication, accountability • Drive team culture aligned with Fluid2Chip standards • Support development and growth of field personnel • Ensure consistent use of: playbooks, communication standards, expense / time reporting • Maintain accountability for operational hygiene across the team • Support new work through: staffing approach, execution planning, scope input • Contribute to planning that aligns delivery with available resources
Job Requirements
- Strong experience leading field-based teams in commissioning, construction, or mission-critical environments
- Experience managing field technicians and site execution teams
- Skilled in workforce planning, staffing, and capacity management
- Experience with forecasting, invoicing awareness, and project financial tracking
- Strong understanding of field operations, project delivery, and execution workflows
- Ability to balance people leadership with hands-on operational contribution
- Operational & Leadership Skills Experience developing and coaching managers and field staff
- Ability to implement and enforce operational processes and standards
- Strong project management skills with ability to support multiple initiatives
- Comfortable working in a fast-paced, evolving environment
- Ability to collaborate across engineering, operations, and leadership teams
Benefits
- Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
- Flex spending accounts (FSA).
- Dental and vision plans.
- Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
- 401k with company match and self-directed brokerage account option.
- PTO including additional paid time off during the last week of the year.
- Company paid life insurance coverage for employees and their eligible dependents.
- Short and long-term disability, AD&D coverage.
- Professional development opportunities, tuition reimbursement, and professional licensing assistance.
- Paid parental leave after one year of employment.
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