• Join the team owning CreatorIQ’s reporting product suite, including Campaign Reporting, Enterprise Dashboard, and Competitive Reporting, to help customers analyze and optimize their influencer marketing programs. • Support end-to-end product lifecycle for the Campaign and Program Reporting portfolio, from discovery through delivery and iteration. • Contribute to a customer-centric, data-informed product roadmap aligned with company objectives and measurable business outcomes. • Collaborate with data-focused stakeholders to integrate complex, large-scale data sources across the ecosystem while ensuring accuracy, consistency, and scalability of reporting capabilities across the CreatorIQ ecosystem. • Define and track key performance indicators to measure the success of reporting tools. • Work closely with engineering and design teams to ensure high-quality product delivery. • Conduct market research and competitive analysis to inform product strategy and roadmap. • Present product updates and insights to internal stakeholders and clients, ensuring alignment and clear communication of product vision and goals.

Title: Principal Product Manager Location: San Jose, California, USA Job Description: About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Principal Product Manager to join our Take Off Team. This is a hybrid role based in San Jose, CA, reporting to the Director, Product Management. You are a results-driven leader tasked with driving the vision, strategy, and execution of our Zero Trust Cloud product line. You will own a significant portion of the product roadmap, directly impacting our core product evolution and overall company growth. What you’ll do (Role Expectations) - Define and execute the strategic product roadmap for cutting-edge Zero Trust Cloud capabilities, directly influencing company growth and meeting critical customer demand - Transform the Zero Trust Cloud administrator experience by delivering intuitive management tools and actionable, data-driven insights that simplify complex security operations - Own the complete product lifecycle from ideation to successful end-of-life, driving market success and ensuring unparalleled customer satisfaction - Lead high-impact, cross-functional collaboration to solve complex challenges and successfully drive high-quality products from concept to market delivery - Engage with global customers and partners to capture deep feedback, identify disruptive market opportunities, and forge strategic public cloud partnerships Who You Are (Success Profile) - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. - You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success. - You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team. - You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly. - You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization. What We’re Looking for (Minimum Qualifications) - Cloud Domain Mastery: Deep, hands-on expertise and a commanding understanding of major public cloud platforms such as AWS, Azure, GCP, or OCI - Security Foundation: A rock-solid foundation across critical security domains, including Public Cloud Security, Zero Trust Networking, Multi-Cloud Governance, IAM, and DLP - Strategic Influence: Proven ability to architect and drive cross-functional alignment across world-class Engineering, high-performing Sales, and innovative Marketing teams - Product Leadership Track Record: A successful history of defining, launching, and scaling industry-leading security products tailored for dynamic public cloud environments - Customer-Obsessed Insight: Expert-level ability to engage with Fortune 500 customers and synthesize complex market needs into crystal-clear, compelling product requirements What Will Make You Stand Out (Preferred Qualifications) - Technical Acumen: A strong background in engineering or software development, providing a deep understanding of product architecture and development lifecycles - Dual-Solution Delivery Expertise: Proven experience driving the development and market delivery of both vendor-managed (SaaS) and customer-managed (Virtual Appliance) solutions - Data-Driven UX Leadership: Demonstrated success in leveraging advanced data analysis and UX optimization techniques to significantly enhance the user experience #LI-Hybrid #LI-CM3 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $164,500—$235,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Team: The Telecom and Media Outbound Product Management team is responsible for all outbound GTM and commercial aspects of the ServiceNow Telecom and Media portfolio. We collaborate closely with multiple cross-functional teams (e.g., marketing, sales, solution consulting, pricing strategy, and operations, customer outcomes, product success, training, and certification, etc.). The Role: ServiceNow is looking for a Senior Staff Outbound Product Manager to lead customer adoption initiatives for our Teleco and Media offerings. This role focuses on empowering customers to build transformative solutions on the ServiceNow AI Platform, while ensuring their voices directly influence our product roadmap and strategy. You'll collaborate with customers and internal teams to drive adoption, align solutions with business priorities, and gather insights that shape the future of our products. This is a strategic, hands-on role with significant visibility and impact across the organization. You'll have the opportunity to shape the next wave of enterprise AI, working with passionate teams and forward-thinking customers. Help us drive meaningful innovation while ensuring ServiceNow continues to be a leader in AI-powered workflow transformation. What You'll Do: - Develop a deep understanding of our Telecom and Media customers, their use cases, challenges, and goals. - Guide and support the adoption of our Telecom and Media products across high-impact accounts. - Serve as a primary advocate for the Voice of the Customer (VoC) within product, engineering, and leadership teams. - Lead early access programs to gather feedback and validate new product capabilities. - Create technical enablement and adoption content that highlights product value. - Conduct onboarding and enablement sessions to scale adoption across customers and partners. - Manage community engagement and create content that drives interest and success. - Collaborate with analysts, partners, and thought leaders to share ServiceNow's vision. Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 10+ years of total experience, including 5+ years in customer-facing roles (e.g., product management, technical consulting, presales, or business development). - 10+ years of experience in the telecommunication industry. - Willingness to become an expert in our products including hands-on demonstrations and configuration - Experience launching and scaling adoption of emerging technologies in enterprise environments. - Strong sense of accountability, with the ability to influence, lead, and execute effectively. - Action-oriented mindset and motivation to deliver impactful outcomes. - Proven ability to collaborate across diverse, cross-functional teams. - Customer-centric approach with strong problem-solving skills. - Excellent written and verbal communication, including the ability to convey technical concepts to varied audiences. For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Role Description We're seeking a Product Manager to own day-to-day operations, launches, and continuous improvement of an AI-powered Interactive Voice Response (IVR) platform that automates member call handling across health plan networks. This is not a traditional roadmap-focused PM role—you will operate at the intersection of product, operations, and vendor management, requiring comfort both monitoring live performance data and driving complex, cross-functional launches. This role directly impacts member access to care by ensuring our AI voice agent delivers a reliable, high-quality experience at scale. Job Responsibilities - Monitor daily performance metrics for the AI system, including success rates, failure rates, and handoff trends—especially following releases or new plan launches. - Use data to develop and test hypotheses to improve system performance and member experience. - Diagnose production issues and member complaints by listening to calls directly in the AI platform, identifying root causes, and coordinating resolutions. - Lead post-launch monitoring windows to validate performance and catch issues early, combining dashboard analysis with direct call listening. - Understand our client's API capabilities and limitations, and recommend specific enhancements needed to deliver required outcomes. - Intake health plan SOPs from internal stakeholders and translate them into clear, AI-compatible requirements for implementation. - Review UAT packages from the AI vendor, testing end-to-end call flows, identifying bugs, and providing go-live sign-off. - Manage phased rollouts across health plans, tracking readiness, dependencies, and rollout sequencing. - Serve as the primary internal point of contact for AI system updates, issues, and launches, providing clear, audience-tailored communication to leadership, operations, and growth teams. - Act as the primary partner to the AI vendor, managing bug fixes, feature development, UAT, and launch execution. - Maintain accurate, up-to-date plan configuration documentation as a source of truth for active plans, credentials, and routing logic. - Partner closely with internal AI, operations, and growth teams to align on priorities, support implementations, and drive adoption of new capabilities. Qualifications - 3–5 years of product management experience or experience owning technically complex systems or platforms. - Experience working with AI-powered tools, automation systems, or vendor-delivered technology platforms. - Comfort working with data dashboards and interpreting performance signals to drive decisions and improvements. - Experience supporting launches, UAT processes, and post-launch monitoring in a production environment. - Strong cross-functional communication skills, with the ability to translate between technical teams, operations, and business stakeholders. - Highly detail-oriented, with strong ownership of execution, QA, and rollout quality. - Ability to operate with ambiguity and apply sound judgment in situations without a defined playbook. Preferred Qualifications - Experience working with voice technology, IVR systems, or conversational AI platforms. - Experience in healthcare, Medicaid, Medicare Advantage, or other regulated environments. - Experience managing external vendors as a core product delivery partner. - Familiarity with APIs, system integrations, and backend service limitations. - Experience supporting multilingual QA processes or coordinating Spanish-language call reviews. Benefits - Remote-first work environment. - Competitive salary, annual bonus opportunities, and equity options. - Remote with flexible hours. - Comprehensive medical, dental, and vision insurance. - 401(k) with company match. - Generous PTO, paid company holidays, and paid parental leave.