• Mentor others and foster a culture of growth. • Find and attract the best people. • Promote our brand and reach new audiences. • Stay updated on personal development and innovative ways of building a solid business roadmap.

• Providing expert, consistent advice on all employee relations matters • Managing your own cases from start to resolution • Supporting organisational change, including restructures, redundancies, and TUPE transfers • Building strong relationships and coaching managers to develop capability • Delivering engaging training and ensuring advice is aligned with employment law and best practice

Title: People & Culture Senior Associate Location: New York NY US $70,183 ‒ $84,992 Annually Job Description: About Proteus Fund Proteus Fund connects philanthropy to the frontlines of social justice to advance, racial, gender, queer, and disability justice, and an inclusive, fully representative democracy. Our work identifies opportunities, gaps, and challenges facing movement organizations, especially at the state and local levels, and then mobilizes donor support and a range of non-grant tools to support these efforts. Our donor collaboratives are best-in-class models for bridging responsive philanthropy with cutting-edge social justice movements to create deep and long-lasting impact. Through fiscal sponsorship, Proteus Fund partners with emerging initiatives and innovative movement leaders — enabling them to focus on growing their substantive work and impact with the support of a trusted operational partner. To date, Proteus Fund, and its affiliated 501c4 organization, Proteus Action League, have distributed over $300 million in grants and provided other essential tools to support activists, advocates, networks, coalitions, and issue-specific campaigns at the local, state, and national level. Proteus Fund has offices in New York City and the metro Boston area. Our staff is based across the entire United States. Job Summary The People and Culture Senior Associate is a trusted partner to staff and a central member of the People and Culture team, helping ensure that employees across both Core Proteus Fund and fiscally sponsored projects have a seamless and well-supported experience. This role is instrumental in shaping how people engage with the organization, supporting onboarding and orientation through technical execution and systems management, owning benefits administration, and supporting leave processes with care and consistency. Serving as the organization’s HRIS administrator, the Senior Associate ensures data integrity, compliance with applicable regulations, and accurate reporting that informs decision making. Working closely with and reporting to the Vice President of People and Culture, this role contributes to building a responsive, inclusive, and mission-aligned workplace where staff can thrive and do their best work. Essential Functions Core responsibilities of this position include, but are not limited to: Employee Benefits/Payroll - Own end-to-end benefits administration, including open enrollment, plan reviews, vendor coordination, invoice reconciliation, COBRA, and required reporting. - Serve as the primary point of contact for brokers, insurance providers, and retirement plan partners, managing relationships and resolving issues as they arise. - Develop and deliver clear benefits communications so employees understand their options and can easily access and use their coverage. - Manage leave of absence processes by coordinating with external vendors, tracking documentation, supporting return to work transitions, and ensuring compliance with state reporting requirements. - Support employee wellness initiatives that promote wellbeing and work-life balance. - Partner closely with Payroll and Finance to ensure accurate and timely processing of employee changes, including hires, terminations, benefits updates, and paid time off tracking. - Lead the annual workers’ compensation audit and maintain all related records and documentation. Compliance - Support HR compliance across employment practices by monitoring and applying relevant federal, state, and local laws, including wage and hour requirements, leave regulations, and healthcare compliance. - Coordinate required regulatory reporting and track changes in employment laws in partnership with the People and Culture team to ensure timely and accurate compliance. - Maintain and audit personnel records on a regular basis, ensuring files are complete, accurate, and up to date, and communicate any documented changes to employees such as compensation or role updates. - Develop and refine policies and procedures in collaboration with the Vice President of People and Culture, aligning them with legal requirements and organizational priorities. - Keep HR systems and internal resources current, including platforms such as Connect and payroll or benefits systems, ensuring staff have access to accurate and reliable information. - Coordinate and/or develop regular training sessions for employees on HR policies, procedures, and compliance matters. - Manage annual People and Culture compliance training and systems administration. Culture - Partner with the Vice President of People and Culture to design and implement staff morale and recognition initiatives, both one-time and ongoing, aligned with employee needs and organizational priorities. - Coordinate employee engagement efforts in collaboration with the People and Culture team, helping to foster a positive, inclusive workplace culture. This includes developing and sharing internal communications that acknowledge and celebrate cultural holidays and moments of significance. - Support the planning and execution of in-person events that strengthen team cohesion, deepen engagement, and reinforce organizational culture. Employee Lifecycle - Oversees employee onboarding and offboarding, including day one preparations and conducting new hire trainings/orientations. - Owns the technical execution of onboarding in HR systems, including adding employees and states to Checkwriters and other platforms ensuring data accuracy and system readiness. - Manages benefits onboarding and enrollment setup, including facilitating the benefits orientation session and guiding employees through enrollment in all benefit programs. - Maintains accurate and up to date employee records across staff changes throughout the employee lifecycle in HRIS and related systems. - Manages employee offboarding at the systems and compliance level, including HRIS/payroll terminations, benefits termination, COBRA activation, final pay coordination, and ensuring all records are accurately updated. Other - Demonstrate a commitment to continuous learning by staying current on industry trends and best practices through remote and accessible professional development opportunities. - Contribute to a strong team environment by collaborating across functions, sharing knowledge, and supporting collective goals. - Perform other duties as assigned, with flexibility to adapt to evolving team and organizational needs. Competencies Content Knowledge Expertise in Areas of Functional Oversight: Fluency in key areas of oversight; Ability to ask relevant lines of questioning to functional experts when personal content knowledge areas of expertise are not directly aligned. Data Integrity, Accuracy, and Attention to Detail: Maintains a high degree of accuracy and detail orientation when working with data/ keeping data clean and up-to-date, data/ knowledge management, record keeping, etc. Emotional Intelligence and Professional Discretion: Maintains high standards of confidentiality, ethical judgment, and self-awareness. Navigates sensitive conversations with humility, empathy, and fairness. Personal Operations: Organization, Task Management, and Prioritization: Strategic management of daily tasks and related deliverables within a portfolio of work. Prioritizes support to actively mitigate risk and minimize bottlenecks when possible, keeping in mind the needs of other collaborators. Philosophical Alignment: Demonstrates strong commitment to the mission and values of Proteus Fund as a progressive, social justice organization, including a deep investment in Diversity, Equity, Inclusion, and Belonging (DEIB). Written, Verbal, and Interpersonal Communication: Communicates with clarity, cultural fluency, and integrity across sensitive or complex topics. Balances transparency, care, and discretion in all people-facing work. Education and Experience While no one person will embody all the qualifications listed below, the ideal incumbent will possess many of the following: - 5-7 years experience working in human resources or people and culture department or equivalent combination of education and experience. - Significant experience in supporting complex non-profit organization with benefits and leave management. - Knowledge of best practices for People & Culture as well as legal knowledge of policies - Highly skilled in PC usage, Microsoft Office Platform (including Teams and SharePoint), zoom; Preferred knowledge in ATS systems like Checkwriters - Ability to work and adapt in a fast-paced environment and work efficiently in a virtual setting - Ability to work collaboratively with individuals and teams that are diverse through building inclusion and belonging Position Type & Schedule/Hours: This is a full-time position requiring a minimum of 40 hours per week. Candidates must be based in or able to work within Eastern or Central Time zones. Business hours are Monday through Friday, between 9:00 am and 5:00 pm. Additional hours are occasionally required. Supervisory Responsibilities: This position has no supervisory responsibilities. Travel: This position requires a minimum of 2-3 overnight trips per year, including participation in Proteus Fund’s all-staff retreats and other job-related travel such as team meetings, donor convenings, or training opportunities. Most travel will be planned in advance and may involve overnight stays. Work Environment: This position works indoors and routinely uses standard office equipment such as computers and phones. Most of the work will be performed remotely, which requires a dedicated work space. Physical Requirements: This position is largely sedentary, with prolonged periods of sitting at a desk and working on a computer; however, some movement may be required depending on the specific job duties. This position requires the ability to: operate a computer daily, as well as other home- or in-office devices such as a copier or printer as needed; communicate effectively with coworkers and external parties, including - for example - via email, phone, and/or video conferencing; and, occasionally, lift up to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. This job description has been approved by all appropriate levels of management.

Role Description As a People Operations Lead, your mission will be to establish a world-class shared services model that streamlines processes, enhances employee support, and ensures every Hero receives seamless, efficient, and human-first support. In this role, you’ll be both hands-on and strategic: - Manage 2 x Coordinators (Philippines based) and partner with them to resolve employee queries directly. - Design the systems, workflows, and AI-enabled resources that will underpin the People Services function as it grows. - Partner closely with our Global Performance Operations team to set service standards, embed automation, and deliver an experience that scales alongside Employment Hero. This will include: - People Services & Operations - Act as the first point of contact for inbound employee queries, managing intake and resolution across policies, contracts, leave, payroll, and benefits. - Define and maintain SLAs, triage processes, and escalation pathways to ensure consistency and speed of service. - Establish and manage service desk/ticketing systems to track, monitor, and report on query resolution. - Develop FAQs, guides, and self-service tools that empower Heroes to quickly find answers and reduce recurring queries. - Ensure data integrity in our HRIS and related systems tied to employee lifecycle changes. - AI, Automation & Continuous Improvement - Identify opportunities to use AI and automation to streamline query handling, improve accuracy, and enhance the employee experience. - Analyse query data to uncover trends, forecast query volumes, pain points, and systemic improvements. - Monitor and improve service delivery performance and ensure data integrity via Agents. - Continuously improve processes to reduce manual work and scale service delivery globally. - Employee Experience - Deliver timely, accurate, and empathetic responses that ensure Heroes feel supported and valued. - Act as a trusted resource on People policies and processes. - Balance efficiency with employee care, keeping the employee experience at the heart of shared services. Qualifications - 5+ years’ experience in HR / People Operations / Shared Services, with broad exposure to employee lifecycle processes. - Proven ability to set up or transform HR service delivery models (SLAs, ticketing/service desk systems, self-service). - Strong experience resolving a wide range of HR queries (onboarding, offboarding, payroll, contracts, benefits). - Exposure to embedding AI and automation in HR processes (chatbots, workflow automation, knowledge management) is highly desirable. - Analytical and data-driven, with the ability to design metrics and use insights to drive change. - Tech-savvy; comfortable experimenting with HRIS, ticketing systems, and automation tools. - Excellent communication skills, with the ability to explain complex queries simply and empathetically. - Highly organised, resilient, and adaptable to a fast-paced, scaling environment. Benefits - Work remotely, with the flexibility to own your time and impact. - Access cutting-edge tools to amplify your work, knowledge, and outputs. - Surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life. - Own ESOP (employee share options) in one of the world’s fastest-growing tech companies. - Access a wide range of benefits, including a very generous parental leave policy, subsidised egg freezing, a WFH office expense budget, and outstanding learning & development opportunities. - Participate in the Annual Global Gathering, with past locations including Thailand, Vietnam, Bali, Dubai, and the upcoming event in Gold Coast, Australia in September 2026.