• Using a solution sales approach to sell PowerSchool professional services to K-12 schools • Expand knowledge and maintain continual understanding of designated applications and client business processes. • Acts as a subject matter expert for overall Professional Services & the Customer Journey. • Managing and submitting weekly forecasts against assigned quota and leading overall services product solution team goals. • Able to lead effective Professional Services sessions to varied audiences and customer roles during the sales process. • Responsible for determining client needs and making appropriate recommendations for current and future value-added services, products, etc. • Developing and executing marketing campaigns focusing on specific territory and services offerings. • Liaises with clients either on-site, by phone or email. Sets project and software expectations. Responds to feedback, resolving any issues in a manner that satisfies the customer while meeting business objectives. • Being a positive member of a team environment while working independently to meet an aggressive quota. • All other duties as assigned.

• Develop, implement, effectively maintain, and continually update quoting processes, standards, guidelines, and procedures within the department. • Ensure objectives are clear, progress is tracked, and results are reviewed regularly. • Manage the quoting queue/backlog to meet or exceed SLO’s. • Responsible for the scheduling, time, and utilization management of team members. Ensuring every hour is a profitable hour and that workflows and procedures are being followed. • Perform proactive issue trending and data reporting for the improvement of key metrics. • Perform employee reviews, manage headcount, hiring and overall HR management for your department. Build a culture of continuous improvement via feedback, coaching and employee development. • Communicate with all parties in a constructive manner to ensure client expectations are met or exceeded. • Review and manage backlog of client quote requests to ensure services are being correctly scheduled and prioritized. • Provide timely responses and guidance to client quote requests, either directly if needed or via your team. • Perform client follow-up to verify final resolution and determine satisfaction level. • Act as an escalation point for critical client issues, communicate, and manage communication with clients with collaboration across all departments. • Assist Strategic Advisors and Client Relationship Managers with unique or unusual quoting requests. • Continually monitor market trends to determine standard models. • Continually monitor margins to ensure targets are being met. • Oversee company’s quoting and proposal templates. **Additional Responsibilities:** • Collaborate across all departments to maximize overall client satisfaction • Maintain accurate and up to date documentation through the change management processes • Ensure quality administrative results from your team. For example, real-time time entry, timely submission of timesheets and expenses, frequent and business appropriate client communications, and overall professionalism • Review, revise, submit and annotate any invoicing associated with your department • Be a leader within the company, attending employee events, participating in meetings, encouraging a positive morale and holding all employees accountable. Set the example to follow for client service • Conduct one on one meetings with staff to ensure objectives are clear, progress is tracked, and results are reviewed, to instill a culture of high performance • Host morning huddles and weekly L10 meetings for your team • Attend training events, maintain necessary partner management certifications • Maintain an in-depth knowledge of the products and services that we offer • Additional duties as required

• Develop, implement, effectively maintain, and continually update quoting processes, standards, guidelines, and procedures within the department. • Ensure objectives are clear, progress is tracked, and results are reviewed regularly. • Manage the quoting queue/backlog to meet or exceed SLO’s. • Responsible for the scheduling, time, and utilization management of team members. Ensuring every hour is a profitable hour and that workflows and procedures are being followed. • Perform proactive issue trending and data reporting for the improvement of key metrics. • Perform employee reviews, manage headcount, hiring and overall HR management for your department. Build a culture of continuous improvement via feedback, coaching and employee development. • Communicate with all parties in a constructive manner to ensure client expectations are met or exceeded. • Review and manage backlog of client quote requests to ensure services are being correctly scheduled and prioritized. • Provide timely responses and guidance to client quote requests, either directly if needed or via your team. • Perform client follow-up to verify final resolution and determine satisfaction level. • Act as an escalation point for critical client issues, communicate, and manage communication with clients with collaboration across all departments. • Assist Strategic Advisors and Client Relationship Managers with unique or unusual quoting requests. • Continually monitor market trends to determine standard models. • Continually monitor margins to ensure targets are being met. • Oversee company’s quoting and proposal templates.

• Connect our innovative team with diverse customers • Elevate awareness about Application Security and Software Supply Chain Security • Deep dive into our supply chain security product suite • Showcase our solutions to meet customer needs • Collaborate with engineering and product teams to design solutions • Guide customers through onboarding and ensure smooth adoption