Sidecar Health logo
Sidecar Health

Health insurance that's finally fair.

Field Support Representative

Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 201-500Since 2018H1B SponsorCompany SiteLinkedIn

Location

Ohio

Posted

31 days ago

Salary

$45K - $55K / year

Seniority

Senior

High SchoolEnglish

Job Description

Field Support Representative

Sidecar Health

• Visit clients onsite across Ohio and support members in navigating their Sidecar Health plans • Act as in-person support for client groups and members after enrollment • Assist our Account Management team in identifying and establishing relationships • Work in a traditional member care capacity, answering calls, responding to web chats and/or emails • Provide excellent customer service in a timely and positive manner • Build rapport and maintain positive relationships with existing members

Job Requirements

  • Reliable personal transportation and the ability to travel up to 30% across Ohio
  • A track record of reliability, accountability, and strong communication
  • A proactive mindset with strong problem-solving skills
  • The ability to educate members on Sidecar Health best practices
  • A desire to grow within the company
  • Empathy and relationship-building skills
  • Flexibility and open schedule availability
  • Bilingual (preferred)
  • Healthcare and/or insurance experience (preferred)

Benefits

  • Competitive salary (45k-55k) and equity package
  • Comprehensive Medical, Dental, and Vision benefits
  • A 401k retirement plan
  • Paid vacation and company holidays
  • Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.

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Job Closed