• Develop and implement strategies to increase the average deal size through initial needs assessment, identifying opportunities for upselling and cross-selling to maximize revenue. • Build and maintain strong relationships during the customer lifecycle with C-suite contacts. • Conduct face-to-face meetings with clients to understand their needs and present solutions. • Focus on selling VEEAM software solutions and have working knowledge of our Alliance Partner solutions and ecosystem • Travel: Willing to travel 50% of the time for customer and partner meetings. • Develop a deep comprehension of customer's business and competitive landscape • Negotiate favorable pricing and business terms with large commercial enterprises by selling value, TCO, and ROI • Demonstrate resourcefulness when faced with challenges that defy an easy solution • Have intuitive sense of necessary steps to close business and gain customer validation • Maintain exceptional working relationships with channel partners to identify potential new sales opportunities • Provide insight and position Veeam into meaningful customer relationships • Ensure robust forecasting accuracy and consistency of pipeline build • Develop and manage specific key account relationship maps for your territory including existing customers and aspirational targets • Function as Veeam’s advocate within the enterprise organization, while advocating for the customer within Veeam • Possess in-depth Veeam product knowledge • Prepare concise and accurate reports, proposals, and other required documentation for executive-level presentations • Assess market needs, competitive landscape, and follow a defined selling process

• Directs all aspects of a service area within an assigned vertical line of business "LOB." • Accountable for the development and maintenance of a safety conscious organization within all assigned customer sites. • Responsible for the successful management of customer service issues and assisting in identifying potential contract/service enhancements through regular interaction with customers, operating team and vendors. • Manages the financial and operating performance of assigned customer sites to ensure profitability and operational goals are achieved. • Responsible for the procedural development, implementation and employee adherence to environmental health and safety and ISO program activities and compliance. • Documents best practices and lessons learned and implements at customer locations.

• Manage a high volume of accounts with proactive engagement to drive customer value and adoption. • Develop and build territory strategy plans using multiple data points from various sources to drive adoption, utilization, and customer sentiment. • Manage the renewal, expansion, and cross-sell attachment of current Outreach customers at high rates to protect revenue retention. • Build partnerships with your customers to realize value, adoption, and business process optimization of the Outreach platform. • Apply successes, best practices, and learnings from the experiences of Outreach customers to apply those to consulting with other customers • Partner with and influence key stakeholders on how best to achieve customer goals, removing roadblocks where necessary; this can range from product adoption, prioritization, or technical [handled directly or in partnership with internal teams] • Apply basic technical proficiency to troubleshoot issues independently and collaborate with technical teams, as needed. • Engage with operations teams and multi-thread within accounts to reach key decision makers. • Support the onboarding process by coordinating internal resources and aligning with clients to ensure a seamless and high-quality implementation. • Update and manage systems of record, including Outreach, Salesforce (SFDC), and other relevant tools, to ensure data accuracy and support effective client relationship management. • Identify risks or barriers to client health, and provide targeted mitigation strategies to get the client “back to green” • Forecast renewals and expansion pipeline with high level of accuracy using Outreach’s forecast methodology. • Act as the primary point of contact/the face of Outreach for your customers. Assist them when navigating product training, strategic guidance, best practices in the platform, and selling expertise. • Prioritize multiple projects at the same time, managing several internal / external stakeholders who have varying priorities ranging from business, technical, and organizational • Stay abreast of sales and revenue trends to increase your credibility in the industry, e.g. going to industry events, subscribing to blogs/podcasts, reading books, researching case studies • Perform other duties as assigned.

Role Description - Sektorspezifische Kundenbetreuung von Bestandskunden im Bereich Facility Management. - Abschluss von Rahmenverträgen mit einigen der größten FM-Unternehmen in Deutschland. - Skalierung von bestehenden Accounts durch kundenspezifische Vertriebsplanung, Außendienst-Besuchen sowie konstanten Austausch. Qualifications - Mindestens 2 Jahre Berufserfahrung im Vertrieb im Bereich Facility Management / Reinigung. - Idealerweise bringst du persönlichen Kontakt zu Entscheidern unserer Branche mit. - Erfahrung mit professionellen CRM Systemen. - Hohes Level an Zuverlässigkeit, Selbstbewusstsein, Wille die Extra-Meile zu gehen. Benefits - Dynamische, kundenorientierte und unternehmerische Rolle mit schnellen Aufstiegsmöglichkeiten in eine Senior Account Management Rolle. - Chance, sich durch das Thema Robotik zu profilieren in einer zukunftsorientierten Branche. - Regelmäßige Team-Events: Vierteljährliche Off-Sites von mindestens 2 Tagen. - Urlaub: 28 Urlaubstage jährlich (+1 Tag je Jahr Firmenzugehörigkeit). - Urban Sports Club Mitgliedschaft: Flexibel und deutschlandweit nutzbar. - Junges, innovatives Team & starke Unternehmenskultur. Company Description Bei FENKA Robotics entwickeln wir intelligente Servicelösungen für eine automatisierte Welt von morgen. Unser Anspruch: Technologie, die begeistert und den Alltag spürbar erleichtert. Dafür suchen wir Menschen, die mitdenken, mitgestalten und mit uns wachsen wollen. Ob Technik, Vertrieb, Kundenservice oder Administration – bei uns erwartet dich ein Umfeld mit flachen Hierarchien, kurzen Entscheidungswegen und echten Entwicklungschancen. Wir arbeiten pragmatisch, lösungsorientiert und mit viel Leidenschaft für unsere Produkte und Kunden. Du willst etwas bewegen? Dann bist du bei FENKA genau richtig. Entdecke jetzt unsere offenen Stellen oder bewirb dich initiativ – wir freuen uns auf dich!