Role Description We need you for: - Maintenance and servicing: Performing regular maintenance and repair work on laboratory equipment and systems to ensure optimal performance and extended service life. - Fault diagnosis: Identifying and analysing technical faults in devices and systems, troubleshooting, and carrying out the necessary repairs. - Installation and commissioning: Installing and commissioning new equipment, including training laboratory personnel in its proper use and operation. - Customer support: Providing technical assistance and advice to customers, ensuring a high level of service and satisfaction. - Documentation: Accurately recording all work carried out, including service reports and technical documentation. - Spare parts management: Managing the procurement, replacement, and stock of spare parts as needed. - Quality assurance: Ensuring all equipment meets relevant quality standards and compliance regulations. - Logistics: Coordinating the delivery and installation of equipment to laboratories or medical practices. - Sales support: Supporting the sales team through participation in national trade fairs and congresses, as well as maintaining close collaboration with sales colleagues. Qualifications - Completed training in electrical engineering, medical technology, mechatronics, or a comparable technical qualification. - Proven experience in field service engineering, experience in coordinating the group team departments. - Proven experience in the maintenance and repair of laboratory diagnostic equipment, ideally within the medical technology or laboratory sector. - Strong technical aptitude with the ability to quickly understand and diagnose complex systems. - A self-motivated, solution-focused approach and a high degree of personal initiative. - Excellent communication skills in Italian and English, both when engaging with clients and collaborating within a team environment. - Willingness to travel extensively across Italy and flexibility to support a variety of customer sites as required. - Solid IT proficiency, including MS Office, service software, and experience with laboratory or practice information systems. - A full Italy driving licence (Category B) is essential. Benefits - Permanent full-time position (40h): Flexible working hours with long-term security. - Attractive compensation: Competitive salary package, car allowance, and additional health insurance. - Innovative work environment: Be part of a dynamic, fast-growing company with modern structures. - Development opportunities: Support for further training and professional qualifications. - Team culture: A motivated, supportive team and a positive working atmosphere. - Modern equipment: Up-to-date IT tools and technology to support your work effectively.

Title: Technical Writer Location: Gurugram Job Description: At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! Job title: Technical Content Designer /Technical Writer Years of experience 4 Years relevant Location-Gurugram (Hybrid) Overview We're looking for technical content designer who will quickly understand technical concepts and systems and then write quality documentation that follows our style guidelines. You'll use standard technical writing principles to create clear, unambiguous user documentation in a friendly, conversational style. You'll have a strong interest in content itself — how you write it, how you structure it — and how you deliver it. You'll be proactive and willing to share your ideas and play an active role in the wider team. The primary focus for this role is to document our applications and software. As a senior technical content designer, you will also be responsible for helping to onboard, train, and support other content designers. Responsibilities - Write technical documentation for our software platform and applications. - Collaborate with subject matter experts across our global organization to make sure that your documentation is comprehensive, accurate, and valuable. Attend meetings to gather requirements, ask questions, and occasionally be available to remote teams outside of your normal office hours to gather requirements and feedback. - Work closely with other members of the technical content team to deliver content on time: we work as a team and help wherever we can. - Work closely with other members of the technical content team to provide consistent style and tone across all content by reviewing each other's work. - Plan and execute content, information requests, and tasks on time, and to the highest standards. Required skills - Bachelor's degree in English, Journalism, Communications, Technical Writing, or equivalent practical experience. - You must have at least eight years of experience as a technical writer in a software environment. - Fluent in English with a wide vocabulary and strong grammar. - Comfortable working with complex systems. Desired skills - Experience working with enterprise business planning or financial data. - AI working knowledge: practical experience using AI tools for documentation tasks such as researching, drafting, and editing. - Experience as a team leader. - Comfortable with the Agile development process, and knowledge of Confluence, Jira, and Git. - Perceptive and empathetic. - Organized and detail-oriented. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.  Fraud Recruitment Disclaimer  It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.   Anaplan does not:  - Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.   - Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.  All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.

Role Description The Clinical IT Technical Support Specialist will ensure the highest level of clinical IT excellence across Europe by delivering advanced technical support, solving complex customer challenges, and optimizing digital integration within healthcare environments. The Clinical IT Specialist acts as the bridge between clinical workflows and technology, empowering teams and customers to achieve reliable, compliant, and efficient system performance. As main goals he/she will drive innovation, collaboration, and operational efficiency that enhance patient care through technology. In this remote role, you will have the opportunity to: - Serve as the primary point of contact for high-level technical and clinical IT escalations across Europe. - Provide expert on-site support to resolve complex issues related to clinical systems, software integrations, and connectivity with hospital IT infrastructure. - Analyze, diagnose, and resolve recurring technical challenges ensuring effective communication and alignment between customers, field service engineers, and global support teams. - Drive initiatives to improve team efficiency, optimize processes, and enhance customer satisfaction. - Participate in root cause analysis and implement preventive actions for critical incidents, while delivering technical training and mentoring to regional support teams to strengthen overall expertise. - Contribute to documentation, best practices, and knowledge sharing within the European service organization. Qualifications - Degree in Biomedical Engineering, Computer Science, Information Technology, or related field. - Proven experience (3+ years) in clinical IT support, hospital systems integration, or medical device connectivity. - Strong understanding of networking, data security, and healthcare IT environments. - Excellent problem-solving and analytical skills with a proactive, customer-oriented approach. - Fluent in English (additional European languages are a plus). Requirements - Travel required for about 75% across EMEA. Benefits - Flexible, remote working arrangements for eligible roles. - Enriching careers, no matter the work arrangement.

Role Description Cotiviti Healthcare is seeking innovative thinkers and creative problem solvers to join our healthcare recovery team as a Senior Technical Specialist. This role is part of our Coordination of Benefits (COB) team and will involve: - Working with product owners and technical architects to define project scope, technical direction, and project milestones. - Defining business requirements, acceptance criteria, and non-functional requirements consistent with SAFe (Scaled Agile Framework). - Tracking project deliverables and managing issues, changes, and releases for implementation. - Executing cross-functional tasks in a matrix environment. - Performing quality assurance testing, acceptance criteria sign-off, and accompanying documentation. - Conducting product demos, presentations, and training. Qualifications - Bachelor’s degree or equivalent experience. - 5+ years of experience leading project-focused initiatives in a cross-functional matrix. - Knowledge of IT applications and medical claims processing. - Prior experience in the healthcare industry. - Strong understanding of data structures, data processing, data integration, and experience with SQL, Python, or Spark is a plus. - Experience in developing, implementing, and maintaining project plans, including task breakdown and work assignments. - Ability to speak and present with authority, knowledge, and confidence to stakeholders. - Autonomous and solution-oriented, with a strong customer service ethic. - Familiarity with multiple software and data applications, including proficiency in the MS Office Suite. - Experience working on new development and services, healthcare data subject matter, and Scaled Agile methodologies. Requirements - Technical knowledge and experience working with Cotiviti technologies and applications (Decipher, CE2, Python, Spark, MS Access, Hadoop, HDFS, JIRA, Asana). - Client data analysis and mapping. - Content subject matter expertise (SME) across a wide range of clients. - Strong auditing skills and best practices. - Audit management workflow and process orientation. - Experience working with solutions across multiple clients, teams within COB, and Data Mining. Benefits - Competitive benefits package including medical, dental, vision, disability, and life insurance coverage. - 401(k) savings plans. - Paid family leave. - 9 paid holidays per year. - 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti.