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WorkMotion

Enable global employment at the push of a button. We manage payroll, social benefits & taxes. 100% legally compliant.

Junior Customer Success Account Manager

Location

Egypt

Posted

16 days ago

Salary

0

Seniority

Junior

Bachelor Degree1 yr expEnglishGerman

Job Description

Junior Customer Success Account Manager

WorkMotion

• Client Onboarding: Facilitate the adaptation of new clients, getting them up to speed with our employment solutions and setting them up for a successful working relationship with WorkMotion. • Active Product Usage: Monitor your client portfolio's health, continuously realigning client needs with our business solutions, facilitating business changes that impact clients, and driving upsell campaigns. Make them expand with us! • Client retention activist: Facilitate the exit process, ensuring a smooth transition while leaving the door open for future opportunities.

Job Requirements

  • Minimum 1 year work experience in Customer Success, Sales or Business Development Representative roles
  • Language: **English** excellent verbal and written communication abilities, **German - is a big plus**
  • Energetic, Motivated: Displaying enthusiasm and a proactive attitude that drives engagement and inspires confidence in clients and team members
  • Diligent Documentation: maintaining thorough and accurate records
  • Customer-Centric Mindset: Every client matters!
  • Relationship Building: develop and maintain strong relationships with clients to enhance trust and satisfaction
  • Time Management: capable of prioritizing tasks dynamically and efficiently to meet client needs
  • Team Collaboration: work effectively with cross-functional teams to enhance client satisfaction
  • Desirable (but not required):**
  • Negotiation and influencing skills
  • System Knowledge: familiarity with CRM tools like Hubspot and Salesforce
  • Experience in delivering product demonstrations and presentations.

Benefits

  • Global, remote, and thriving: We're a global team of talented individuals spread across 26 countries. Our WorkFlex program lets you work from anywhere, anytime. Whether it's a beachside office or a cosy home office, the choice is yours.
  • Your well-being is our priority: We know mental health matters, which is why we offer a dedicated Well-Being Day—a full day off just to recharge and relax.
  • Get fit and stay active: Whether it’s yoga, weightlifting, or a quick jog—work out on your terms, at a discount with our subsidized gym memberships.
  • Learn, grow, and develop: We believe in constant growth. With our Training & Development Allowance, you’ll have all the opportunities you need to keep expanding your skills and knowledge.
  • Stay connected: Take part in exciting annual team meetups!
  • Diversity is our superpower: We are proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace.

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