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Safe Software

We help organizations do more with their data. A lot more.

Pre-Sales Solutions Specialist I

SalesSalesFull TimeRemoteMid LevelTeam 201-500Since 1993H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

34 days ago

Salary

0

Seniority

Mid Level

Associate Degree2 yrs expEnglish

Job Description

Pre-Sales Solutions Specialist I

Safe Software

• Build foundational knowledge of the FME Platform and its real-world use cases. • Work with the Sales team to understand customer needs and support pre-sales activities. • Participate in scoping calls with prospective customers. • Prepare and deliver product demonstrations and proof of concepts tailored to customer challenges. • Respond to technical questions from prospective customers. • Lead technical discussions with prospective and existing customers. • Create and update technical resources on the FME Knowledge Base. • Contribute to the FME Community. • Help create content and resources for prospective and new customers. • Contribute to knowledge sharing through internal documentation, blog posts, and webinars. • Participate in beta testing of new FME builds, bringing a customer lens to product feedback. • Share customer insights with internal teams to help shape the product and customer experience. • Collaborate with Customer Success and Customer Education teams to support onboarding improvements.

Job Requirements

  • Diploma, degree, or equivalent experience in a relevant field (such as GIS, data analytics, system integration, or business analysis).
  • Up to 2 years of experience working with technical products in a customer-facing, analytical, project-based, support, or related role.
  • Exposure to the FME Platform or similar data integration tools is an asset but not required.
  • Clear and approachable communication skills.
  • Interest in developing presentation skills.
  • Problem-solving ability and willingness to learn new approaches.
  • Ability to work collaboratively across teams.
  • Comfortable asking questions and learning from feedback.
  • Adaptable and open to change.
  • Exposure to AI tools and an interest in using them to support troubleshooting, documentation, or workflows.
  • Nice to Have: Experience with GIS, databases, business systems or data integration tools.
  • Background in a customer-facing role such as technical support or professional services.
  • Experience creating technical content or documentation.

Benefits

  • Meaningful Work: Make a profound impact across our business, workplace and data integration product.
  • A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
  • Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
  • Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
  • Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
  • Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
  • Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
  • Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
  • Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
  • An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!

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