Banking for startups: mercury.com
Senior IT Analyst
Location
California + 2 moreAll locations: California | New York | Oregon
Posted
24 days ago
Salary
$109.5K - $136.9K / year
Seniority
Senior
Job Description
Senior IT Analyst
Mercury
• Provide day-to-day IT support to employees and contractors via a support queue, serving as a primary point of contact for IT operations • Own and implement a comprehensive asset management program covering endpoint devices, virtual infrastructure, cloud assets, domains, certificates, and IoT devices • Establish and maintain a codified, periodic inventory reconciliation process across discovery tools (e.g., Torii, MDM) to ensure accuracy and completeness • Manage software license lifecycle including tracking, renewals, and disposition planning • Deploy, configure, and maintain endpoint management solutions with a strong focus on macOS and Jamf • Manage and support core SaaS platforms including Okta, Salesforce, and MDM tooling • Assist with application onboarding for contractors and new employees • Help define and document IT Support policies including scope, service levels, escalation procedures, and separation of duties controls • Ensure job functions and access privileges are explicitly mapped to control responsibilities and documented accordingly • Write scripts and build automation (Python or TypeScript) to reduce manual IT workload, enforce controls, and improve operational efficiency; contribute to and polish existing IT bots • Work with application and software engineers to implement continuous improvement, automation, and system upgrades • Aid in the creation and maintenance of IT policies and standard operating procedures that meet regulatory and audit requirements
Job Requirements
- 4+ years of IT operations experience, ideally in a fast-paced tech startup; fintech, banking*, or compliance-adjacent environments strongly preferred given regulatory context
- Demonstrated understanding of IT internal controls, including separation of duties, access privilege management, and audit trail requirements
- Strong macOS proficiency required; working knowledge of Windows, Linux, iOS, and Android
- Hands-on expertise with Jamf, Kandji, or comparable MDM platforms
- Experience managing broad asset inventories beyond endpoints — including virtual infrastructure, SaaS, and non-traditional assets
- Experience with IAM, MDM, and SaaS management tooling
- Familiarity with IAM concepts and cloud platforms (AWS, GCP, or Azure)
- Programming experience in Python or TypeScript strongly preferred
- Familiarity with standard security and compliance frameworks (NIST, CIS, ISO) and how they translate into operational controls
- Strong problem-solving skills with a bias for action, ownership, and comfort operating in high-velocity, high-accountability environments
- Security certifications encouraged
Benefits
- base salary
- equity (stock options)
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