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Digital Project Manager – II
Location
Tennessee
Posted
29 days ago
Salary
0
Seniority
Senior
Job Description
Digital Project Manager – II
ZEISS Group
• Primarily responsible for product deployment with the end-user for a set timeline, setting the schedule and details of the job scope • Facilitates remote/on-site installation/add-on requests with Field/Remote Implementation Specialists • Respond to questions and inquiries from external customers to CZM networking, break-fix calls, as well as installation/configuration related calls and escalated calls • Works with Customer Support to facilitate and schedule FIS/On-site service requests • Secondarily respond to questions and inquiries from Field Service Engineers, Affiliates, Distributors, Sales Managers, Customer Care personnel, and any other internal customers • Directly provide remote training sessions to the end user (WebEx) as needed.
Job Requirements
- Minimum of five (5) years’ related experience in project management
- BS Computer Science or Informatics, or A+, Net+, Server + certifications preferred
- Knowledge of EMR/EHR business models a definite plus
- Working knowledge in a clinical setting is extremely helpful
- High degree of technical proficiency, and excellent problem-solving skills
- Superior understanding of Networking Topologies, Windows/Mac operating systems and Medical instrument networkability required
- Experience and familiarity of CZMI products and line of business a plus
- Strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports
- Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
- Travel required, approximately 25% of the time, which may involve overnight stays.
Benefits
- Medical
- Vision
- Dental
- 401k Matching
- Employee Assistance Programs
- Vacation and sick pay
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