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Kojo logo
Kojo

Kojo is the construction industry’s leading materials procurement platform.

Billing & Accounts Specialist

Location

Northern America + 2 moreAll locations: Northern America | Latin America (LATAM) | South America

Posted

13 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Billing & Accounts Specialist

Kojo

Role Description We're looking for a sharp, systems-minded Billing & Accounts Specialist to own the operational core of Kojo's financial workflows. You'll report to our Senior Accounting Manager and take full ownership of the customer billing lifecycle in Stripe, collections in InvoiceButler, and vendor payments in Airbase - the infrastructure that keeps our financials clean and our cash moving. This is a high-trust, high-ownership role for someone who fixes workflows, not just transactions. About the Role - Own the full customer billing lifecycle in Stripe: new customer setup, subscription configuration, tax codes via Avalara, and invoice delivery. - Partner with the Head of Finance to improve and automate how this scales over time. - Drive AR collections in InvoiceButler: manage automated outreach sequences, work aging balances, step in directly for human follow-up, and own the demand letter process for escalated non-payment situations. - Serve as the primary point of contact for customer billing inquiries, resolving discrepancies, confirming payment status, and maintaining accurate AR in Xero including bad debt estimation, write-offs, refunds, and referral credit processing. - Own AP end-to-end in Airbase: bill intake, approval routing, GL coding, payment execution, vendor onboarding, 1099 reporting, user access controls, and a clean purchase order and virtual card roster. - Reconcile all bank accounts on a timely basis, apply cash to AR accurately, track prepaid assets and amortization schedules, and prepare the monthly AP aging schedule. - Build and maintain SOPs for every workflow you own across Stripe, Xero, Airbase, Avalara, and InvoiceButler. When a process causes friction or errors, you own the fix. Qualifications - You've managed customer billing end-to-end in Stripe or a comparable platform, including subscriptions, proration, and tax configuration. - You've run AR collections independently, worked aging reports through escalation, and can point to specific outcomes: DSO reduced, collection rates improved, or aging balances brought current. - You've processed high-volume AP in Airbase, Bill.com, Tipalti, or Ramp from intake to payment without losing track of a GL classification or approval step. - You've maintained GL coding accuracy across multiple cost centers, reconciled bank accounts as a running discipline, and caught discrepancies before they compound. - You've written SOPs someone else could execute without a single follow-up question, and you've done it at a startup or high-growth SaaS company. - You have professional English proficiency and are based in Latin America. - Experience with Stripe, Xero, Airbase, Avalara, or InvoiceButler is a plus. Requirements - Accountability: Treating errors as yours to fix. - Impact: Understanding how billing delays and collections lag affect cash flow and growth. - Intentional Communication: Writing clearly, with the right context, without ambiguity. Benefits - Eligible for a new hire equity grant. - All US-based full-time employees are eligible for a full suite of perks and benefits. Location Kojo’s team members work from home 100% of the time across North and South America. Team members can expect to work business hours congruent with their local time zone and remotely. Inclusive Workplace Kojo values diverse perspectives and is committed to building an inclusive workplace. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Scam Notice Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Kojo. Kojo will never ask for any personal account information during the recruitment process.

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