Business Travel Done Right.
Supervisor – Corporate Travel Services
Location
United States
Posted
49 days ago
Salary
0
Seniority
Senior
Job Description
Supervisor – Corporate Travel Services
CI Azumano Travel / Business
• Serve as the primary supervisor and first-line technical resource for corporate travel consultants • Establish individual and team performance goals • Develop and maintain systems for tracking and reporting performance metrics and goal achievement • Act as an on-site trainer and problem-solving resource for team members • Answer customer calls as needed to support service continuity and quality • Monitor real-time Telephone Service Factors (TSF) • Collaborate with the Client Development team to support implementation of new client service programs • Research and recommend cost-effective tools and resources to enhance team performance • Create and manage weekly/monthly work schedules • Work with the Manager of Operations to assess individual team member strengths • Pursue ongoing professional development through mentorship activities and training programs • Provide coaching and development support to travel consultants • Document and manage records of interventions related to service delivery
Job Requirements
- 5 years Travel Account Management experience and 3+ years of Supervisory experience
- Strong understanding of financial travel program drivers
- Strong written and verbal communication skills
- Ability to travel 30% of time
Benefits
- Comprehensive benefits package that includes medical, dental, vision, life, and disability
- Voluntary benefit programs (critical illness, hospital, and accident)
- Health savings and flexible spending accounts
- Retirement 401K plan
- Flexible work-life balance
- Professional development opportunities
- Performance and recognition programs
Related Guides
Related Categories
Related Job Pages
More Supervisor Jobs
• Supervise daily installation and erection activities for FSC equipment and associated systems • Coordinate field activities across structural, mechanical, and electrical installation disciplines • Ensure installation is performed in accordance with approved drawings, method statements, specifications, and OEM instructions • Monitor progress against the project schedule and short-term look-ahead plans • Identify field constraints and escalate risks, delays, or technical issues promptly • Enforce site HSE requirements, permit-to-work controls, LOTO procedures, and safe work practices • Ensure installation complies with quality plans, ITPs, check sheets, and hold/witness points • Coordinate punch list closure prior to energization
• Lead client engagement meetings to determine timelines and goals of an audit. • Plan/perform all types of projects related to audit and assurance with increased complexity and independence. • Review team's final financial analysis upon completion of fieldwork to improve client internal controls and accounting procedures. • Assist with the training of new or less experienced staff members. • Network, build relationships and attract new clients or business to the Firm. • Prepare work papers that are informative, well-documented, and can easily be understood and explained. • Demonstrate superior accuracy in work using established firm policies and procedures.
Property, Auto & Casualty Claims Supervisor
TRISTAR Insurance Grouptransforming risk into opportunity
• Provides oversight and leadership to a team of claims adjusters responsible for managing property, automobile, and liability claims from initial review through final resolution. • Oversee policy interpretation and coverage determinations related to loss, damage, or injury, ensuring claims are investigated, evaluated, and resolved in an efficient, compliant, and cost-effective manner. • Responsible for supervising adjusters handling large Self-Insured Retention (SIR) accounts and ensuring timely and accurate assessment of loss exposure, reserving practices, and settlement strategies. • Ensures that claim developments, exposure evaluations, and strategic recommendations are effectively documented and clearly communicated to clients to support informed decision-making.
• Ensure that the team receives regular, high-quality feedback to drive accountability. • Maintain weekly metrics in the green. • Achieve monthly QSR scores of 90%+ for the team. • Arrange monthly meetings with the team to align on goals. • Maintain an average customer service survey score of 1.30 or less. • Act as a mentor to adjusters.



