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Manager, Claims Team

ManagerManagerOtherRemoteSeniorTeam 10,001+Since 1982H1B No SponsorCompany SiteLinkedIn

Location

Florida

Posted

115 days ago

Salary

$86.7K - $144.5K / year

Seniority

Senior

High School4 yrs expEnglish

Job Description

Manager, Claims Team

The Cigna Group

• Lead and develop Claim Supervisors, ensuring performance aligns with established KPIs • Drive efficient inventory management to meet time-to-process, quality, and LPI goals • Partner with Global Service Partners to achieve SLA commitments and operational objectives • Collaborate with workforce management to balance staffing levels and operating expenses • Analyze eMOS and operational data to identify trends, remove barriers, and improve efficiency • Coach, mentor, and develop high-performing teams while supporting talent development, engagement, and retention • Demonstrate managerial courage in performance management and deliver clear, transparent communication

Job Requirements

  • High School Diploma or GED required
  • Bachelor’s degree preferred
  • 2+ years of Senior Supervisory experience highly preferred
  • 4+ years of Claims Management experience
  • Proven experience partnering with Global Service Partners
  • Demonstrated ability to manage capacity, staffing, and inventory
  • Strong written, verbal, and data visualization communication skills

Benefits

  • medical, vision, dental, and well-being and behavioral health programs
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • a minimum of 18 days of paid time off per year
  • paid holidays

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