This is an entry-level opportunity with training provided for qualified applicants. Compensation, scheduling, and employment details may vary based on operational needs and applicant qualifications. Applicants acknowledge that representatives associated with employment opportunities may contact them by phone call, text message, or email regarding available positions and application updates.
Freight Load Planning Assistant
Location
United States
Posted
40 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Freight Load Planning Assistant
Optimal Dispatch Service LLC
Role Description Supports daily freight planning activities by organizing load assignments, updating schedules, and assisting transportation workflow operations. Helps ensure shipments move according to planned timelines. Responsibilities - Prepare shipment schedules - Update load movement records - Assist with dispatch coordination - Monitor milestone progress - Report service interruptions - Maintain planning logs Qualifications - Good written and verbal communication - Comfortable using computers - Strong attention to detail - Organized work habits - Ability to follow procedures - Experience may be beneficial Work Environment Fast-paced operations environment requiring coordination, consistency, and accurate recordkeeping. Communication Notice Applicants may receive messages related to their application, interview coordination, and role updates through standard communication channels. Participation may be withdrawn anytime.
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Claims Assistant
DSVDSV is a global leader in transport and logistics, evolving to become the world's 3rd largest supplier of global solutions within transport and logistics. We operate in more than 80 countries, ensuring a steady supply of goods to production lines, outlets, stores, and consumers worldwide.
Role Description The Claims Assistant supports DSV’s brokerage claims operations by assisting with the investigation, documentation, and administration of cargo loss, damage, shortage, and delay claims. This role coordinates claim intake, gathers and validates required documentation, and facilitates communication between internal teams, customers, carriers, and insurers. The role requires strong analytical skills, advanced Excel capability, and attention to detail to ensure claims are thoroughly reviewed and handled in compliance with customer contracts, carrier liability regulations, and insurance requirements. The ideal candidate is organized, data-driven, and comfortable working with documentation, systems, and cross-functional teams in a brokerage environment. Duties & Responsibilities - Claims Intake & Administration - Assist with the intake, setup, and tracking of cargo and insurance claims involving brokers, carriers, shippers, receivers, and insurers. - Ensure required documentation is collected, reviewed, and recorded, including Bills of Lading (BOL), Proofs of Delivery (POD), invoices, inspection reports, and photos. - Maintain accurate and organized claim files within internal systems and shared platforms. - Track claim progress and ensure files are complete to support timely handling. - Investigation & Analysis - Review shipment details, transportation contracts, timelines, and carrier performance to support claims investigations. - Identify discrepancies, risks, and potential fraud indicators through file review and data analysis. - Gather and organize information to support liability assessments in accordance with contractual terms and company procedures. - Escalate complex issues or concerns to Claims Analysts or management as appropriate. - Reporting & Data Management - Use Microsoft Excel to track and maintain claim data, including volume, aging, and resolution timelines. - Maintain claim logs and trackers to support visibility and accuracy of reporting. - Assist with ad hoc reporting and data requests for internal stakeholders. - Identify trends or recurring issues to support process improvements. - Communication & Coordination - Communicate with internal teams, customers, carriers, and external partners regarding claim requirements and status updates. - Request missing information and follow up to ensure timely claim progression. - Draft routine correspondence and summaries related to claims. - Partner with operations and other departments to gather necessary documentation and details. - Compliance & Process Support - Follow established claims procedures, contractual requirements, and brokerage best practices. - Support timely claim resolution through follow-ups and file maintenance. - Maintain confidentiality of sensitive claim, financial, and customer information. - Ensure files are complete and audit-ready. - Other duties and projects as assigned. 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