• Define and execute the company’s long-term technology and product strategy • Partner with leadership to align product roadmap with business growth • Build, mentor, and lead the engineering team — setting the bar for standards, architecture, and execution • Oversee cloud infrastructure and guide decisions on stack evolution as we scale • Own security posture across the organization, including secure development practices, identity and access management, and ensuring the right internal systems and tooling are in place to support a growing team • Lead SOC 2 and FERPA compliance efforts and formalize processes to support district-level security reviews • Ensure our products integrate cleanly into the school district technical ecosystem (Clever, ClassLink, SIS systems)

Role Description The Chief Underwriting Officer (CUO) is expected to be the executive leader responsible for driving the overall underwriting strategy and ensuring the profitability of SPG Cargo & Logistics’ entire risk portfolio. This critical role involves: - Establishing underwriting guidelines, pricing models, and risk appetites for specialized coverages such as motor truck cargo, liability, and marine. - Overseeing the overall structure of the underwriting team and the processes involved in underwriting risks. - Mentoring and training employees while leading a team of specialized underwriters to maintain technical excellence, regulatory compliance, and sustainable premium growth. - Working alongside other senior executives to develop new products to further expand the capabilities of the underwriting department. Qualifications - 7-10 years of relevant experience. - Associate degree (2-year degree). Requirements - Required Travel: Up to 25%. Benefits - Health, dental, vision, life, and disability insurance. - FSA, HSA, and 401(k) accounts. - Paid-time-off benefits such as vacation, sick, and personal days. - Eligible bonuses, equity, and commissions for some positions.

• Define NewRocket's offering strategy for the telecommunications industry, identifying the highest-value business process problems where NewRocket can deliver differentiated outcomes. • Partner with Marketing to develop industry-specific messaging, positioning, and content — including thought leadership, solution briefs, campaign assets, and event presence — that generates awareness and top-of-funnel pipeline. • Represent NewRocket's telco point of view externally through speaking engagements, industry forums (TM Forum, GSMA), white papers, and executive roundtables. • Monitor industry trends — BSS/OSS modernization, 5G monetization, AI-driven network operations, agentic AI, cloud-native transformation — and translate them into timely, relevant go-to-market narratives. • Design and architect AI-powered solutions purpose-built for the telecommunications industry — including agentic AI workflows, predictive operations, intelligent process automation, and AI-assisted customer and network management. • Define how AI capabilities map to specific telco business processes — for example, AI-driven fault prediction and resolution in network operations, intelligent order fallout management in service fulfillment, dynamic resource reassignment in field operations. • Develop AI solutions that is aligned with ServiceNow’s broad capability areas that integrate with existing BSS/OSS and network environments, clearly defining data inputs, model requirements, workflow orchestration, and business outcome metrics. • Stay current on the evolving AI and agentic landscape — including large language models, AI agents, and multi-model orchestration — and translate these into credible, practical applications for telco clients. • Work with NewRocket's internal AI capabilities (including the Intelligent Agent Crew and NewRocket Intelligence) to apply and extend proprietary assets in telco-specific contexts. • Identify and design data offerings specific to the telecommunications industry — addressing the data challenges, gaps, and opportunities that sit behind every major telco transformation initiative. • Define telco-specific data products and frameworks across key domains: • Architect data integration and management frameworks — including data strategies and data quality approaches — that enable AI, analytics, and operational intelligence use cases. • Engage directly with C-level, VP, and senior executive stakeholders at telco clients and prospects — leading strategic conversations that connect business outcomes to solution architecture. • Facilitate executive workshops and architecture reviews that surface the right business priorities, define success criteria, and establish NewRocket as a trusted strategic partner.

Role Description As the Chief Technology Officer (CTO), you will be the visionary leader at the intersection of "what we build" and "how we build it." You will lead a combined organization of approximately 100 talented engineers. Your mission is to evolve TabSquare’s technology into a world-class platform, institutionalize innovation through AI-native strategies, and drive the technical vision required to support our exponential growth. Core Responsibilities - Strategic Vision & Platform Evolution - From Product to Platform: Lead the architectural evolution toward a fully-fledged, API-first platform leveraging microservices to connect seamlessly with global partners. - Strategy for Scale: Build scalable engineering foundations that fuel our product growth and expansion into various F&B tech solutions and countries. - Strategic Arbitrator: Act as the bridge between the Management’s strategy and technical execution, translating high-level goals into actionable OKRs/KPIs and making critical "build vs. buy" decisions. - Business & Product Partnership: Work closely with the Product and Business teams to translate strategic goals into an executable technology roadmap. Prioritise product and feature requests to ensure technology directly drives key business outcomes like revenue growth, operational efficiency, and platform modernization. - Engineering Excellence & Scalability - Reliability at Scale: Ensure the platform remains rock-solid as it supports >7000 restaurants, prioritizing 99.9% uptime, data security, and high-performance architecture. - Strong principle-driven solution design: Bring a clear and technologically-sound opinion on the core design philosophies adopted through the product suite. - Operational Discipline: Introduce rigorous processes and development philosophies to manage technical debt while maintaining a high velocity of deliverables. - Data Stewardship: Oversee a growing, and sensitive data ecosystem, ensuring that security is paramount while extracting actionable insights for B2B and B2B2C stakeholders. - Resource Optimisation: Ensure optimal application of resources to meet product development and consumer requirements and ensure the implementation of agile processes. - 0-to-1 Innovation - Institutionalize Disruption: Build a "Labs" engine within the team to experiment with standalone verticals and "moonshot" objectives that could redefine the restaurant-tech industry. - Design Thinking: Foster a culture obsessed with UX/UI, ensuring that complex back-end technology results in frictionless, elegant front-end experiences for consumers. - Leadership & Culture - Leader of Leaders: Manage a high-performance distributed and remote team, mentoring senior managers and ensuring a clear career growth path for all members. - Psychological Safety & Dissent: Cultivate an ego-free environment where rigorous debate is encouraged and all voices can influence the product roadmap. - Brand Ambassadorship: Serve as the technical face of TabSquare in Singapore and the global tech community, showcasing our innovations at forums and industry events. Qualifications - Experience: 15+ years of experience in technology leadership, with at least 5+ years in a leadership capacity. - Industry Expertise: Proven track record in a global marketplace, Food-Tech, or high-scale B2B/B2C ecosystem. - Technical Depth: Strong understanding of modern architecture (Microservices, APIs), Kubernetes in production at scale, Data Science, and ML/AI implementation. - Scale Mastery: Experience scaling systems to support millions of users and managing the complexities of high-growth environments. - Entrepreneurial Spirit: A "0-to-1" mindset with the ability to launch new initiatives confidently. - Analytical Rigor: A data-led decision-maker who challenges fundamental business models and looks beyond "average" metrics. - Communication: An inspirational communicator capable of aligning engineers, product managers, and board-level stakeholders. Benefits - Redefine the Future of Dining - Build AI, fintech, and digital solutions that transform how restaurants operate. - Create Lasting Impact, Fast - We take ownership, move with speed, and focus on what truly matters. See the real-world results of your work quickly and tangibly. - Grow as a Leader - We raise the bar, develop the best, and provide clear career paths to leadership. - Work in a Culture of Curiosity & Excellence - We dive deep, challenge assumptions, and use data to solve problems. We value bold ideas, experimentation, and continuous learning. - Thrive in a Positive, Humble Environment - We bring good vibes through a collaborative, supportive culture where optimism sparks possibility and openness to feedback drives growth.