Title: Customer Relations Representative Location: Los Alamitos, CA, US Workplace: Full Time Department: Product/Technical Support Job Description: Epson is a global technology leader focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships, and a commitment to the environment. From home and office printing to commercial and industrial solutions including printers, projectors, robotics, and more, Epson delivers innovative technologies that are efficient, compact, and precise. These solutions help our customers and partners achieve meaningful and lasting results. Epson is seeking an exceptional Customer Relations Representative to join our Customer Relations team. In this role, you will provide a high level of support to customers by resolving complex concerns with professionalism, empathy, and sound judgment. Through thoughtful problem solving and effective communication, you will help ensure a positive customer experience while reinforcing trust in the Epson brand. This position is based out our Epson America's headquarters in Los Alamitos, CA with an opportunity for a hybrid schedule. What you will be doing: Customer Relations - Proactively deliver superior customer service in response to end-user calls, correspondence and e-mails including complaints, product exchanges, refunds, rebates, etc. - Resolve escalated customer concerns in a timely manner. - Ensure confidentiality and security of end-user personal data. - Assure departmental guidelines are maintained to provide accuracy in all transactions and security of Epson products and assets. - Assist Teleperformance call center with their escalated end-user issues and concerns. - Escalate customer calls and correspondence to senior customer relations representatives and manager as appropriate. - Escalate company and product issues to management and/or appropriate department. - Ensure accurate data entry into the customer call logs and databases. - Build strong relationships with peers, other departments, and managers to best meet company goals and objectives What you will bring: - Completion of undergraduate degree or equivalent experience - Minimum 2-5 years of customer service in a call center environment handling escalated customer calls - Strong problem-solving skills with the ability to evaluate situations, apply sound judgment, and deliver appropriate resolutions - Ability to approach customer interactions with empathy, professionalism, and composure - Excellent verbal and written communication skills with the ability to clearly document customer interactions and solutions - Experience working with CRM systems (Oracle Service Cloud/RightNow preferred) Familiarity with ERP systems (SAP preferred) - Proficiency with Microsoft Office applications including Word, Excel, and Teams - Strong attention to detail and ability to maintain accurate customer records and case documentation Employee Benefits In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits. - Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date - Generous paid time off, including sick time, vacation, and holidays - Income protection plans, including life insurance and short-term and long-term disability programs paid by the company - 401K plan with company matching - Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more! The starting hourly base pay for this role is between USD $29.20 and $38.33 (equivalent to $60,736 to $79,726 per year based on 2,080 hours). Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws. #LI-Hybrid Job Segment: Call Center Representative, Customer Service Representative, Call Center, ERP, Database, Customer Service, Technology

Title: Receptionist Location: Bristol, United Kingdom Job Description: Receptionist | Customer Service, Administration | Private Hospital | 30 hours over 4 days per week | Bristol Spire Bristol Hospital are currently looking to recruit an experienced Receptionist to join the team on a Part Time and permanent basis. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner. Duties and Responsibilities - Welcoming patients, supporting with check in using an electronic tablet. - Ensuring accuracy of information and updating as required - Directing patients, consultants and visitors, to the hospital in a warm, professional and caring manner. - Answering in coming phone calls - Various admin and data entry tasks - Booking appointments - Sorting incoming post - Managing lost property - Issuing including badges for visitors, booking taxis. - Responsible for health and safety aspects including, supporting in fire evacuations and emergencies - Supporting clinical staff Who we're looking for - A personable individual with the ability to work on own initiative as well as part of a team - Good basic PC skills, including Word, Excel and Outlook - Excellent customer service skills - High degree of accuracy in administration - Great communication skills at all levels - Experience in a customer service environment - Experience with information management systems - Switchboard experience Working Hours: Our receptions are open from 06:30 – 21:00 so will be a variation of shifts as required. Contract Type: Part Time Benefits - We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers - Private medical insurance - Life assurance Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible. About Us Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards. Job Info - Job Identification26786 - Job CategoryPatient Support - Degree LevelA-Level - Job SchedulePart time - Locations The Glen, Bristol, Bristol, BS6 6UT, GB

Title : Customer Service Associate Location: College Park United States Job Description: The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: $15.00/hr. Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: - Up to 40% off the base rate of any standard Hertz rental

Title: Part-Time Receptionist Location: Fayetteville United States Job Description: Toyota of Fayetteville is looking for a knowledgeable and friendly Receptionist to join our dealership team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Receptionist, you are the dealership's front line and first impression. You will professionally and courteously greet and help connect customers by phone or in person with our dealership team to ensure an excellent customer experience. WHAT WE HAVE TO OFFER - Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." - Proudly named to Glassdoor's Best Places to Work - Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match. - Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests. - Values-driven culture built on integrity, professionalism, excellence and teamwork. WHAT WE ARE LOOKING FOR - Genuine interest in providing an exceptional customer experience. - Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. - Excellent communication, interpersonal and organizational skills. - Strong work-ethic with the ability to work in a fast-paced, results-driven environment. - Prompt assistance to customers with courtesy, accuracy and professionalism. WHAT YOU CAN BRING TO THE TABLE - Commitment: Ensure our customers have a world-class car-buying experience at every step along their journey. - Service: Assist customers and vendors by phone or in person to find the support they're looking for, and route them promptly to the appropriate team member. - Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity and accuracy, and courtesy. - Collaboration: Support the dealership sales and service team during events, service rush hours and as otherwise needed onsite, often during non-traditional hours. - Technical Expertise: Capably manage telephone switchboards to handle customer calls, and enter basic customer demographic information into the sales control system as required. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record. Competencies - Exceptional customer service skills - Ability to clearly answer the phone and use the intercom - Strong organization skills and ability to multi-task - Ability to remain positive and professional in stressful situations - Ability to read and comprehend instructions and information - Ability to listen to customer and determine how to assist them - Proficient with Microsoft applications - Time Management skills and ability to prioritize - Excellent communication skills and works well in a team environment - Fast and accurate data entry skills - Ability to handle multiple calls at one time - Maintain professional appearance at all times Supervisory Responsibility N/A Work Environment/ Physical Demands Will primarily work in a retail automotive sales showroom. Will work with a computer, telephone and other office equipment as appropriate. May be asked to drive cars on occasion. Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds This position will require the employee to alternate sitting, standing, and walking throughout the shift This position requires the ability to push, pull, stoop, kneel, reach, grasp This position involves repetitive motion--primarily typing This position requires the ability to talk and hear Position Type/Expected Hours of Work Store Business Hours with ability to work nights, weekends, and holidays as required Required Education and Experience High school diploma or equivalent. Preferred Education and Experience High School diploma or equivalent and one or more years experience answering calls in a high-volume setting Additional Eligibility Qualifications (Certification/Licenses/Registrations) Valid Driver's License