Community Assistant
Location
Colorado
Posted
69 days ago
Salary
$0 / hour
Seniority
Senior
Job Description
Community Assistant
American Campus Communities
Title: Community Assistant - University Village at Boulder Creek Job Description: Department: Property CA/RA Employment Type: Part Time Location: University Village at Boulder Creek - Boulder, CO Reporting To: Resident Experience Manager Compensation: $16.82 / hour Description The Community Assistant assists property management in selling and leasing the property to prospective residents and parents and helps to offer current residents and parents with a dynamic and enhanced living experience through excellent customer service and dedication to American Campus Basic Operating Standards and Systems (BOSS). A degree or certificate program must be in progress from an accredited college or university while in this position. Critical Duties: - Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and completing any required prospect follow-up in a timely and accurate manner. - Understand, support, and abide by all American Campus Communities policies and procedures while providing unparalleled customer service and respect for residents. - Work a structured administrative shift in the office each week as determined by your supervisor which may include evenings, weekdays, weekends, and/or holidays. - Work assigned "Community Assistant On-Call" shifts, which may include, weekdays, weekends, and/or holidays. These shifts may take place at any point during the day, evening, and/or overnight and are a required part of the Community Assistant position. - Participate fully in the Turn, Move-In, and Move-Out processes. Essential Duties: (other duties may be assigned) Leasing and Marketing: - Give leasing tours, answer leasing phone calls and process online inquiries. - Fully and accurately complete a guest card for each prospective resident contact, whether by phone or in person. - Enter prospective resident information into the Salesforce leasing management system in a timely and accurate manner. - Participate in orientation marketing, housing fairs, open houses, social media initiatives and other community events. Assist with the implementation of renewal marketing campaign elements, including renewal events. Enthusiastically assists with the implementation of off-site marketing efforts on campus, in the community, and at special events. - Plan and execute social media strategies, creating, and publishing content to a variety of platforms, and interacting with the resident communities and/or identified target audiences. - Projects a favorable image of the community to achieve property objectives, public recognition, and a positive reputation within the local community. Basic Operating Standards and Systems (Clean): - Comes to work in appropriate attire as outlined by ACC standards. - At all times, assists in keeping the community clean by surveying common areas regularly for cleanliness, appearance, and working order. - At all times, immediately reports any life safety hazard or maintenance concern encountered on the property. Basic Operating Standards and Systems (Community): - Become acquainted with residents living at the property while serving as a resource for both residents and parents concerning the property, the local University and/or College, and greater community. - Enthusiastically participate in and promote ACC programming and initiatives. - Respond to and document behaviors of residents that violate the law or the ACC lease agreement. - Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources. - Encourage the respect and appreciation of individual differences. - Mediate conflict and help residents to create a respectful living community. Basic Operating Standards and Systems (Customer Service): - Exhibit a welcoming and professional attitude at all times when interacting with prospective residents and parents, and current residents and parents. - Appropriately act as a resource for all customers when confronted with a customer service concern. - Be familiar with the general maintenance policies and procedures and be available to assist in after hours maintenance emergencies. Be A Team Player: - Place a high priority on availability for CA scheduling when considering other extracurricular opportunities. Attend, and constructively contribute to, all weekly staff meetings and any special/emergency meetings. Participate in all staff training and orientation which may include evenings, weekdays, and/or weekends. Participate in recruitment, selection, and training of all new staff members as requested by the Manager which may include evenings, weekdays, and/or weekends. Maintain a professional attitude and manner in your work relationships. - Model and encourage a positive attitude among staff. Perform Administrative Tasks: - Complete room/apartment inventories, key checks and common area inventories as assigned. Complete and submit required reports. Distribute materials and messages from or approved by the Manager in a timely manner and/or by the assigned completion date. Facilitate the administration of the Community Service Survey. - Accurately conduct student census as needed. Turn - Available to work as scheduled/needed during Turn, Move-In, and Move-Out. This schedule may consist of multiple days in a row and/or extended hours. - Participate fully in the preparation and administration of Turn, Move-In, and Move-Out. - Participate in the make-ready of units to include, but not limited to, removing trash, assisting in identifying/documenting damages, assisting as directed in cleaning, painting, assembling/moving furniture, small repairs such as lightbulb replacement, caulking, etc. - Participate in the maintenance of the grounds, clubhouse, office, and other common areas such as hallways/breezeways, elevators, etc. This may include, but is not limited to, picking up trash, assisting as directed in cleaning, painting, basic landscaping, etc. - As directed/assigned, escort vendors throughout the community the necessary location and stay with them until the project is finished or otherwise directed. American Campus Communities Culture Commitments - Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership, and embraced by all. - The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community. - Serve as an American Campus representative and liaison in all interactions. - Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment. Education & Expectations Education/Experience: - Graduate, Bachelor's, or Associates degree or diploma in progress from an accredited college or university. Scheduling: - Available to work regularly assigned office and on-call shifts - weekdays and weekends based on academic schedule availability. - Periodically work events that may occur in the evenings and/or on weekends.
Related Guides
Related Categories
Related Job Pages
More Community Manager Jobs
Student Community Specialist II
Project Management InstituteProject Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.
Role Description PMI is looking for a Student Community Specialist II who helps shape PMI’s global digital community experience, connecting students and early career professionals to an evolving, always-on ecosystem of professional content and connection. This role is ideal for a community professional who can design and deliver scalable, digital-first engagement models that drive meaningful participation across PMI’s platforms. Success means building high-performing community spaces that activate users and turn participation into lasting connection, contribution, and professional growth. - Design and deliver scalable, digital-first engagement models that connect students, volunteers, and early career professionals to PMI’s ecosystem. - Plan, execute, and continuously improve Chapter Student Club, Mentoring, and Next Gen program lifecycle activities, including onboarding, engagement journeys, and retention strategies. - Develop and implement virtual and hybrid engagement opportunities (e.g., webinars, global meetups, peer-to-peer experiences, online communities) to expand reach and accessibility. - Leverage digital platforms and tools to grow, activate, and sustain global student communities, focusing on engagement conversion and ongoing participation. - Create and optimize online engagement strategies, including content, campaigns, and community playbooks that drive interaction and value creation. - Monitor community health and effectiveness, owning outcomes for defined workstreams or segments. - Continuously improve community processes and practices based on experience, feedback, and observed results. - Build and maintain working relationships with community members, contributors, and cross-functional partners within scope. - Support onboarding, guidance, or mentoring of newer team members or contributors as needed. - Communicate plans, progress, and outcomes clearly to teammates and stakeholders. Qualifications - Bachelor’s degree or equivalent professional experience. - 2-5 Years of experience in community, customer, or member engagement roles. - Experience working with students, academic institutions, or education-focused programs an asset. - Demonstrated experience owning defined programs, spaces, segments, or initiatives. - Working knowledge of community management, engagement, moderation, and operational practices. - Strong written and verbal communication skills, with the ability to communicate plans, progress, and results clearly. - Ability to plan, execute, and improve community initiatives with consistency and attention to quality. - Strong problem-solving skills, including the ability to address moderately complex issues and propose practical solutions. - Ability to work independently within defined scope while maintaining accountability for outcomes. - Strong organizational and coordination skills, with the ability to manage multiple initiatives or priorities. - Ability to collaborate effectively with teammates, contributors, and cross-functional partners. - Demonstrated ownership mindset, reliability, and follow-through. - Proficiency in the business language for PMI (English). - Travel up to 5%. Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities.
Consultant - Housing and Community Solutions
GuidehouseSolving big problems, building trust in society, and empowering our clients to shape the future.
Consultant - Housing and Community Solutions US - Remote (Any location) time type Full time Travel Required: Up to 50% Clearance Required: None What You Will Do: Guidehouse works with state and local housing agencies, public housing authorities, and other mission‑driven clients to design, implement, and improve affordable housing programs.As a Consultant, you will support client engagements focused on housing finance, program design, policy implementation, and operational improvement. You will work as part of a project team and contribute to high‑impact client work, including: - Supporting affordable housing finance and program implementation engagements for public‑sector clients. - Evaluating affordable housing development proposals, including 4% and 9% LIHTC projects. - Developing and analyzing project budgets, sources and uses, and financial pro formas. - Conducting feasibility analyses, benefit‑cost analyses, and subsidy layering reviews. - Assisting with project due diligence, including review of development, financing, land use, and regulatory documentation. - Supporting client use of HOME, CDBG, ARPA, and other public funding sources. - Researching and interpreting HUD regulations (24 CFR), QAPs, and program guidance. - Developing supporting deliverables such as memos, reports, tools, templates, Standard Operating Procedures, and presentations. - Conducting quantitative and qualitative analysis and synthesizing findings into clear, client‑ready outputs. - Supporting stakeholder engagement activities, including interviews, workshops, and coordination with partner agencies. - Managing assigned tasks, timelines, and deliverables in coordination with project leadership. What You Will Need: - Bachelors degree from an accredited college or university - 1+ (ONE) years of experience in affordable housing finance, housing policy, public‑sector consulting, government, nonprofit or mission‑driven organizations - Experience supporting affordable housing development, finance or program implementation projects - Experience developing or analyzing project budgets, financial models or pro formas - Familiarity with LIHTC, HOME, CDBG and/or other housing and community development funding sources - Working knowledge of HUD multifamily programs and relevant federal regulations - Strong Excel skills (including pivot tables and lookup functions) - Strong analytical and research skills with attention to detail - Clear and effective written and verbal communication skills - Ability to manage multiple priorities and meet deadlines in a consulting environment - Proficiency with Microsoft Word, Excel, and PowerPoint - No sponsorship available for this position What Would Be Nice To Have: - Preference will be given to applicants who reside within a 50-mile radius of a Guidehouse office - Master’s degree in a related field - HOME Compliance Specialist (HCS) or similar certification - Experience with housing‑related data analysis, monitoring, or evaluation - Exposure to syndication, underwriting, or housing finance software systems - Experience with GIS platforms, such as ArcGIS, and data visualization tools such as Power BI The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: - Medical, Rx, Dental & Vision Insurance - Personal and Family Sick Time & Company Paid Holidays - Position may be eligible for a discretionary variable incentive bonus - Parental Leave and Adoption Assistance - 401(k) Retirement Plan - Basic Life & Supplemental Life - Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts - Short-Term & Long-Term Disability - Student Loan PayDown - Tuition Reimbursement, Personal Development & Learning Opportunities - Skills Development & Certifications - Employee Referral Program - Corporate Sponsored Events & Community Outreach - Emergency Back-Up Childcare Program - Mobility Stipend
• Own and govern the enterprise SIOP operating model, standards, and policies across resource-based and manufacturing-based planning • Establish and maintain enterprise SIOP governance, including processes, calendars, decision forums, and escalation paths • Lead the Enterprise SIOP Community of Practice to drive consistency, capability development, and adoption while enabling business-unit execution • Build and lead the enterprise SIOP capability (direct and/or matrixed resources), setting work priorities, assigning ownership, and developing team skills to deliver consistent execution • Define and manage enterprise SIOP maturity progression, assessments, and continuous improvement roadmap • Govern enterprise alignment of demand with capacity, capabilities, and critical constraints (workforce and manufacturing) • Establish requirements and standards for capacity modeling by role, discipline, skill level, and manufacturing capability • Ensure consistent identification, visibility, and escalation of capacity constraints, skill gaps, and resourcing risks • Enable scenario-based planning, trade-off analysis, and risk-informed decision support without owning operational plans • Govern enterprise SIOP metrics and KPIs related to capacity health, capability maturity, and risk exposure • Integrate SIOP insights across Engineering, Operations, HR, Supply Chain, and Finance to support enterprise-level decision-making • Provide leadership with clear, comparable enterprise views of constraints, scenarios, risks, and decision options
• Set a clear Community Leader engagement strategy and initiatives, and establish measurable goals that optimize for impact on Leaders and other critical host groups • Develop and maintain key communication channels to engage and recognize our key host segments, including Community Leader Summits, Leader hub, Toolkits, office hours, AMAs. • Develop new programs and initiatives to empower Leaders and foster host-host connection • Drive and own editorial calendar for all communications impacting Community Leaders at global and local level, leveraging this to drive strategic communications • Own and develop the playbooks, guidelines, and resources to reduce operational burden off Community Managers in field across Community Leader summits and toolkits. • Create financial and operational efficiencies across all engagement initiatives and programs, including owning and managing the events budget • Define and measure engagement success across all engagement channels and initiatives regionally and globally. • Analyze and report on Global Leader Community to inform broader strategy. • Establish scalable mechanisms to gather feedback from Community Leaders regularly to improve and iterate on the program. • Closely align with Host Education and Host Comms team to ensure cohesion of strategies. • Partner closely with the Supply and Revenue Operations team to scale the impact of Host Forums and Community Leader summits globally. • Manage Leader sentiment survey strategy, including: content, distribution, analyzing and reporting on the results to inform potential new opportunities. • Lead and/or support ad-hoc program management of key Community programs. Identify areas of opportunity for potential investment or incubation; manage strategic pilots and business programs as appropriate
