• Supervise daily operations, ensuring team members meet accuracy, productivity, and compliance standards. • Provide guidance on complex cases, clarifying policy interpretations and reinforcing best practices. • Monitor team performance, tracking key metrics and offering feedback to improve efficiency. • Assist with scheduling and workflow management, ensuring balanced workloads and timely task completion. • Support training efforts, helping onboard new team members and reinforcing ongoing learning initiatives. • Collaborate with senior leads and managers to report trends, enforcement challenges, and areas for improvement. • Conduct content audits, reviewing moderation decisions to maintain consistency and identify gaps. • Act as a point of escalation, addressing team concerns and facilitating resolutions to complex moderation issues.

• Supervise daily operations, ensuring team members meet accuracy, productivity, and compliance standards. • Provide guidance on complex cases, clarifying policy interpretations and reinforcing best practices. • Monitor team performance, tracking key metrics and offering feedback to improve efficiency. • Assist with scheduling and workflow management, ensuring balanced workloads and timely task completion. • Support training efforts, helping onboard new team members and reinforcing ongoing learning initiatives. • Collaborate with senior leads and managers to report trends, enforcement challenges, and areas for improvement. • Conduct content audits, reviewing moderation decisions to maintain consistency and identify gaps. • Act as a point of escalation, addressing team concerns and facilitating resolutions to complex moderation issues.

• Update and maintain website content • Upload and organize course materials and call recordings • Schedule and manage template emails • Organize and maintain digital files and content libraries • Assist with long-term projects and backend tasks • Organize podcast content for easy access and use • Repurpose content for YouTube and short-form videos (reels) • Provide general administrative support as needed

• Own the local marketing calendar and ensure consistent weekly execution across channels • Create local social media content end-to-end • Localize and adapt global content and campaigns for the Hungarian market • Coordinate and publish local content with creators/influencers and internal teams • Execute local activations and simple campaigns • Monitor market trends, competitors, turning insights into clear, actionable recommendations • Support cross-functional needs such as website/localization checks • Coordinate basic local production when needed